Banco Popular Dominicano Reviews

Banco Popular Dominicano Reviews

Published by on 2026-06-19

🏷️ About: ¡Descárgala ya! Y empieza a disfrutar de todos los beneficios que te ofrece. A través de nuestra app podrás: • Realizar pagos expresos y a terceros, transferencias entre tus cuentas, pagar tus tarjetas de crédito y préstamos en pesos, dólares o euros, pagos a otros bancos, avance de efectivo desde tarjetas de crédito, pago de servicios y facturas, desembolsos de Extracrédito y Avance de sueldo.


       


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 21,304 combined software reviews.

Is Banco Popular Dominicano Safe?
Banco Popular Dominicano does not appear safe based on available data.
0/100

  Safety Analysis »»

Is Banco Popular Dominicano Legit?
Banco Popular Dominicano does not appear legitimate based on our analysis.
0/100



Read 20 Customer Service Reviews 😠💢

4.9 out of 5
App no working

I can't get in and I know that I put the correct user and pass..

Trash

Trash app from one of the biggest banks in Dominican Republic. Every time they update it you can’t access your account for almost a week. I’ve had to re-download BancoPopularDominicano over 6 times in the past 3 weeks, made a complaint to the bank, called customer service and I still can’t use BancoPopularDominicano .

Need to fix this app

Don't work on iOS 10, fix it please crash when i put my pin BancoPopularDominicano crash.

Broken app by an inept bank

BancoPopularDominicano does not work, and will never work correctly because it is simply abysmal in how it’s “supposed to work.” For starters, the stupid app requires you to take a picture of your fingers to collect fingerprint data. There isn’t a single reliable biometric sensor on planet earth that does not require direct physical contact with the sensor, and a smartphone camera needs a macro lens to see that level of detail, which most phones do not have (except the really expensive high end ones). Secondly, you cannot make an account because the form just errors out with no explanation of what was wrong. The form validation for entering account information, which is required to progress through to make your account, does not validate correctly because the state machine of the form is incorrect and does not update when you enter the data for your ID or Passport. There is also no option to view your password after you’ve typed it in, which also seem to have arbitrary validation happening that also does not have a proper state machine. Literally every aspect of this stupid app is amateur hour. A college student could put together a more reliable, functional app as a project than this allegedly large bank. Don’t waste your time and just go in person. I would never trust BancoPopularDominicano with my personal information… and I’m debating whether I should have trusted the bank itself, seeing how poorly engineered this system is.

Worst app ever

BancoPopularDominicano does not allow me to access and they block you.
I don’t want to use it now. It does not work at all

Crashes all the time

App crashes and misbehave all the time. There’ isn’t any easy/reliable place to report bugs and follow up with status of them.

No way to see the Cvv in digital card

No able to use the digital card linked to account because of the design of BancoPopularDominicano do not allow it, there a tools bar blocking the cvv. That’s Ridiculous!

Worst bank app ever

The fingerprint collection is ridicules. Why do you I need to give my fingerprints to access an app? And even though i didn't agree with that still try it, It kept saying photo insufficient. Could not get access to my account through BancoPopularDominicano .

Randomly works!

This application works 15% of the times for me. It’s sad to know that such huge bank has incompetent developers.

It’s charging me twice

I try to pay my credit card and it says it was unsuccessful, when I try again it charges the same amount twice plus it doesn’t immediately appear as paid, so I have wait until the next day to be able to use it.

Careful with the token

The apps works fine but I had a very bad experience when I upgraded to a new phone.

If for some reason BancoPopularDominicano could not complete the process to setup the token, you will have to go in person to a branch and fix. I was out of Dom Rep and needed the token... After a call and many emails, the solution from the bank, almost two months later, was to go in person.

For some reason an update came and I was able to setup my token with no problem. I wish there was a better solution for this scenario.

Unable to access after update

App not working after recent update. Please correct issue.

Do yourself a favor and don’t link the token to the app

The worst thing that you can do is to link your token to the mobile app. Everything was working fine until I did that. One day, I had to update BancoPopularDominicano and now I don’t have access to my internet banking because my token was deactivated when it linked to the digital version in BancoPopularDominicano . I don’t live in Dominican Republic and they say I have to go to an office to get a new token... More than a month has passed and I can’t make transactions or confirm how much money I have left because of that. Seriously, the worst ever!

good

yyy

Seamless and easy to use.

Makes transferring money easy.

Basura de app con el nuevo update.

No para de crash la app

Totally disappointed

It doesn’t matter how many things I tried, transfer never works.

Be careful

Sometimes BancoPopularDominicano kick you out and block you. If you are out of the Dominican Republic it is difficult to get your access back. Needs a lot of improvements.

Doesn’t support newer phones because of focus distance in new hardware

The incompetent development team forgot that hardware changes may alter focus distance such that necessitates manual focus adjustment implemented in camera fingerprint verification system workflow. But can’t say I expected such obvious things to NOT be overlooked.

CREW LEADERS

Felito Rosa Bueno



Is Banco Popular Dominicano Safe? 🙏

Banco Popular Dominicano does not appear safe based on available data. JustUseApp Safety Score for Banco Popular Dominicano is 0/100.
This assessment is based on our NLP analysis of 21,304 user reviews. Combined with the app store average rating of 4.9/5.


Is Banco Popular Dominicano Legit? 💯

Banco Popular Dominicano does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Banco Popular Dominicano is 0/100 .
This conclusion is based on analysis of 21,304 user reviews.




How was your experience with Banco Popular Dominicano? Post a Review




Features

• Realizar pagos expresos y a terceros, transferencias entre tus cuentas, pagar tus tarjetas de crédito y préstamos en pesos, dólares o euros, pagos a otros bancos, avance de efectivo desde tarjetas de crédito, pago de servicios y facturas, desembolsos de Extracrédito y Avance de sueldo.

• En el botón “Contáctanos”, podrás visitar nuestra página web, enviarnos una sugerencia por correo o por nuestras redes sociales, reportar un fraude o la pérdida de una tarjeta.

Entérate de cuáles están abiertas en este momento y qué tipo de billetes dispensa cada uno de nuestros cajeros.

También podrás consultar el código para utilizarlo en nuestros demás canales.

• Realiza retiros sin tarjeta en cualquiera de nuestros cajeros automáticas utilizando Código CASH.