Banco Itaú: Conta, Cartão e + Reviews

Banco Itaú: Conta, Cartão e + Reviews

Published by on 2024-10-24

🏷️ About: The Banco Itaú app is a comprehensive banking app that allows users to perform a wide range of financial transactions and activities from their mobile devices. The app offers features such as transfer of funds without fees, 24-hour access to Pix, management of finances, and the ability to request a credit card without an annual fee. The app is secure and allows users to use QR codes to prevent fraud.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
70.3%

🙄💅🫥 Neutral
15.4%

😎👌🔥 Positive experience
14.2%

~ from Justuseapp.com NLP analysis of 32,108 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

Pros

- All the functions are easy to use

- Ability to scan multiple bills and make a single transaction

- Can still get some money if you don’t have credits into your checking account



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Not working properly

2022-05-27

BancoItaú was amazing but since last year, it’s not working properly anymore. No matter what I try to do, it always shows an error and it says that BancoItaú is not working at the moment.

Breaks iToken

2022-06-28

If you install this version, you will not be allowed to have you iToken in your cell. It now requires the iToken to be in only one device. Stupid and short-sighted.

Not working

2022-07-29

Piece of crap. Cannot access my account and this has been going on for months. I only get “estamos melhorando nossos serviços. Tente novamente mais tarde”. I cannot connect, access my account or even generate a token. My account is completely frozen because of that and they are still charging account maintenance fees. Ridiculous!!!

It put you in trouble if you reach your limit

2022-08-30

You can still get some money if you don’t have credits into your checking account (it is conta-corrente in Brazil) but you should pay attention that if you don’t put back on the same day the value that you get you’re going to pay a significant tax.

It’s ok because the bank is lending their money to you, but what is totally unacceptable is not alerting you by sending push notifications to your phone. Of course they don’t want to do it. It is all about money not customer satisfaction.

Touch ID not working

2022-10-01

Whenever I try to use the Touch ID with the security function, it disables it. I re-enter the passcode, but it continues to do the same thing. I really hope someone reads this and fixes this bug.

It could be better for a i bank

2022-11-01

It doesn’t have any notification when your limit is reached. Also it lacks a full control of you investments and checking account and you must to access the website for basic things.

The bank is very incompetent internationally.

2022-12-03

The ways there are, but the managers don’t resolve easy problems. The manly problems with credit card problems. The bank call himself for international bank, but if you are in another country is too hard to resolve your problem.

App update

2023-01-03

BancoItaú was fine but I after I updated it my password is “wrong” apparently. Now I can’t access my account! I tried resetting the password and it says “transaction denied”. No explanation, no nothing. Banking should be easy, not this headache.

Support

2023-02-04

O Banco não tem suporte de qualidade, principalmente se você estiver fora do país, uma dificuldade pra conseguir liberarem meu telefone. Uma vergonha.

The bank don’t have international support also they make everything difficult if you are abroad. I pay extra fee every month to have a exclusive account but it is just money wasted.

Bugs

2023-03-08

App has some annoying bugs. It never saves my account info and sometimes it shuts down out of nowhere.

Crashes

2023-04-06

This version of BancoItaú crashes when I try to access my Extrato, by any way.

CTD sempre que tento acessar o Extrato, por qualquer caminho

Minor issues

2023-05-08

Everything is good on BancoItaú and with the update version items are much easier to find. I just have an issue that I cannot access the use of my iToken due to a new phone number non Brazilian. Other than that so far not bad.

I like the app, but 90 days ‘extratos’ is too short

2023-06-08

Por favor expandam o limite do período para o extrato de conta. 90 dias é muito pouco. O ideal seria 18 meses.

Great app...English option?

2023-07-10

Excellent app and very easy to use, however was struggling to see if there is an English option as most app have at least 2 language option.

Easy to use, great functions

2023-08-10

A lot better than the apps of any other bank i’ve used.

All the functions, easy to use, specially the way to scan multiple bills and make a single transaction.

IOS face id

2023-09-11

Fazer login por face id

Love the app

2023-10-13

Thanks for making my life easier!

Need to improve !

2023-11-13

Never works when you need it. Put us in trouble :(

Amazing

2023-12-15

Never had I gotten in touch with something that would made my life so easier! :)

Found a bug

2024-01-15

It has a problem when showing up informations about the day spendings on the “extrato” page. I got a -$150 transferring log and it is showing -$140.
Overall it is a good and practical banking app.

Mrs.

2024-12-16

BancoItaú doesn’t work. It’s useless.



Is Banco Itaú Safe? 🤗🙏


No. Banco Itaú: Conta, Cartão e + does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 32,108 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Banco Itaú Is 16.8/100.


Is Banco Itaú Legit? 💯


No. Banco Itaú: Conta, Cartão e + does not seem legit based on our analysis. This conclusion was arrived at by running over 32,108 Banco Itaú: Conta, Cartão e + User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Banco Itaú Is 35/100..


Is Banco Itaú: Conta, Cartão e + not working? 🚨


Banco Itaú: Conta, Cartão e + works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Banco Itaú: Conta, Cartão e +? Post a Review




Features

- Informe de Rendimento: Download your income statement in PDF format to print, email, or use in other apps.

- Facial Recognition: Install iToken using facial recognition for secure and convenient access to services such as transfers, payments, and Pix.

- Credit Card Limit Increase: Increase your credit card limit directly through the app using your pre-approved limit.

- My Finances and Bank Statement: Easily manage your online checking and savings accounts, view your account balance and bank statement, and manage all online payments and bank transfers.

- Payments: Pay bills instantly or schedule payments, choose whether the money comes from your checking or savings account, or set up automatic debit for your bills.

- Debit and Credit Cards: Request and unlock a new credit or debit card, view digital statements for all your cards, and generate a secure virtual card for online purchases.

- Investments: Choose from a variety of investment options such as Treasury Direct, Private Pension, Savings, and more. Get expert advice on how to get started.

- Credit Solutions: Apply for personal loans or home loans through the app. Other types of credit are also available to support you in different moments of life.

- Debt and Financing Renegotiation: Take advantage of benefits to renegotiate your accounts, financing, and credit card debt.

- Bank Transfers: Make transfers to savings or checking accounts at any online bank.

- Personal Loans: Get credit for what you need, including home loans. Choose the loan amount and get immediate approval in your account.

- Apple Pay: Add your Itaucard Mastercard or Itaucard Visa to Apple Pay and make payments with just your phone. Access it in the products > connectivity menu > digital wallets.

- Other features: Check your credit score, deposit checks, recharge your phone, and more.

The Banco Itaú app is constantly updated to provide users with the latest features and security measures.

  Customer Service/Support
Developer:
Itaú Unibanco S.A.