On Site Electronic Deposit Reviews

The amount of time you need to set aside in order to deposit a check or money order is absurd. Whether it tells you there’s a duplicate check, (deposit amount can be completely unique to other deposits) or blurry image, or straight up erasing the deposit amount you’ve entered, expect 10-15 aggravating minutes to complete what should take 30 seconds.

I need to use OnSiteElectronicDeposit to deposit client checks to our Broker/Dealer. It has not worked for 1 month. They need to figure out what the issue is, because this is not acceptable!

OnSiteElectronicDeposit quit working weeks ago

Constantly have to reset my password....when it works it is fine, but that is rarely!

Crashes instantly when I try to open it

OnSiteElectronicDeposit doesn't work with IOS 10, 10.1 or 10.2. Crashes as soon as you click to open it. Please fix this issue. Thanks.

The camera is flipped upside down and backwards tried delete OnSiteElectronicDeposit and reinstalling and now can not login at all please fix this asap

App has been down for weeks, and still no update on a resolution. Terrible experience

Terrible application, locks you out anytime u change your device and u cant reset your password without calling in.

I can’t believe a remote deposit app this atrocious is supported by a bank !!! The past two deposits took at least 15 minutes an I am still working on the second one! Please recall OnSiteElectronicDeposit and start all over!

The picture of the check never captures, and now I’m having an issue where I can’t even open OnSiteElectronicDeposit without it crashing over and over. I’ve tried resetting my phone, deleting OnSiteElectronicDeposit and reinstalling, and nothing resolves it.

Can’t even get logged into OnSiteElectronicDeposit. Called US bank and they said timeframe unknown. I have to use this for work and this is making doing business literally impossible.

Still having the same issues with not loading on iPhone

Do not waste your time with OnSiteElectronicDeposit. When setting a password it always gives the error "password must be at least 10 characters" regardless of how long the password you are entering is. Piece of junk!

Simply opening OnSiteElectronicDeposit on a regular basis is a chore never mind the repeated pictures & retakes needed for the front and back of checks. The password feature (constant resets, inability to sign in quickly) is another pain.

Password reset all the time.. within a week at times.. can’t deposit some checks as bd then I’m told it’s my technology even though “my” technology has no problem with other financial institutions

OnSiteElectronicDeposit rarely accepts a photo taken while it looks crystal clear on my phone before snapping the picture of a check. After taking a picture it reduces the quality and distorts the image. What a joke, probably need to downgrade to an iPhone 3 to get this working.

Everything is blurry

Bruh. I use OnSiteElectronicDeposit and tell me why I go to take a picture, looking crystal clear on my phone, and then it looks like someone tried taking a photo using their grandma’s 1970 toaster that is being held together by electrical tape:/ if they fixed the camera, it would be a good app

OnSiteElectronicDeposit is great for all business checks also other checks but working as a landlord I love OnSiteElectronicDeposit