Zoho Assist - Remote Desktop

Zoho Assist - Remote Desktop Software


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  2023-11-28

Zoho Assist Overview


What is Zoho Assist?

Zoho Assist is a remote desktop app that allows technicians to connect to remote PCs from any location and provide real-time support to customers. The app works seamlessly across all major platforms and offers features such as Siri shortcuts, iOS widgets, app lock, dark mode, power options, file transfer, session notes, and more. In-app purchases allow users to subscribe to Zoho Assist and access additional features.



Features


- Siri shortcuts

- iOS widgets

- App lock

- Dark mode

- Power options (log off, reboot, shut down)

- Schedule remote sessions

- Text chat option

- Multi-monitor navigation

- File transfer (up to 5 GB)

- Session notes

- Screenshots sync

- In-app purchases for additional features

- Quick guide for easy setup

- Privacy policy and terms & conditions provided.



Official Screenshots


         


Product Details and Description of



Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime. One of the best aspects of Assist is that it works seamlessly across all major platforms. Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time. Key Features Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands. iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen. App lock: App lock provides a biometric lock to secure unattended remote support device. Dark Mode: Choose between dark and bright modes based on your preferences. Power options at the remote end: - Log off - Reboot - Shut down Schedule a remote session with a specific time, date, and other details. Use Assist's text chat option to communicate effectively with your customer during an active remote support session. Multi-monitor navigation: Technicians can access and control multiple monitors during a support session. File transfer: Send and receive files (up to 5 GB) from technician device to customer device during a remote session. Session Notes: Take contextual session notes during a session without needing to switch between apps. Screenshots sync: Screenshots captured during a session may now be synced up to the cloud. In-App purchases allow users to subscribe to Zoho Assist which enables these features for them: -File Transfer -Send Ctrl+Alt+Del -Reboot and Reconnect -Schedule Sessions -Session Notes Quick guide: Install Zoho Assist Technician app. Install the Zoho Assist customer app on the device you need to connect to. Initiate a remote support session on your device and then prompt the customer to join the session using the customer app. Privacy Policy and Terms & Conditions: -https://www.zoho.com/privacy.html -https://www.zoho.com/terms.html




Top Reviews

By Cryptofist

Outstanding!

We are currently using the Remote support app and social media platform for our computer support business. Must say, I’m beyond impressed. In a day and age where a business scalability is vital to its success, Zoho comes through. Zohos Pricing and customer Support are unmatched and the options seem never ending. I’m super excited to see how the future of our business looks as we grow with the use of other Zoho apps!

By jhfdessegvioo

Works better than team viewer

Tried all kinds of Team Viewer replacements, Zoho is the best, wish I would have known about it sooner.

By PR1NCEFAN

Works

I’m part of a corporate acct, so maybe that’s why I don’t have the issues others are, i.e. we paid. Works good for me.





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