Eurail/Interrail Rail Planner Reviews

Eurail/Interrail Rail Planner Reviews

Published by on 2021-06-24

The Rail Planner App makes your Eurail or Interrail journey smooth and
stress-free, whether you’re boarding your next train at the station or
planning your next trip from your sofa. Here’s what you can do: Search for
train times offline with our journey planner • Search for connections...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Eurail/Interrail Rail Planner Reviews

  • By


    I’ve experienced so many serious shortcomings with this app, that I consider it an unreliable source. Routing that puts me on a bus instead of keeping me on the through train to the destination, a complete ignorance of Italian train scheduling for connections, missteps when routing to avoid seat reservations, total failure to place a selected seat reservation in the cart for purchase, telling me there are no trains to a destination when the German S7 lines accept a EurailPass, etc. At best, use it in conjunction with Google Maps, get reliable schedules from the train companies directly, search on your own leg by leg to plan connections and transfers, show the app results to station ticket agents to get a good laugh, learn precise names for destinations for typing them in because the app is not smart, buy your seat reservations on high speed trains through a station agent well ahead of time. I don’t hate this app, I’ve channeled my disgust into constructive workarounds, but Eurail should be ashamed of itself for putting out such a shoddy product. It isn’t free if it leads you into making mistakes and missing opportunities.

  • By

    The new app doesn’t show all train options for global pass!!

    NEEDS BUG FIX NOW!! This new version doesn’t have the correct train info!! The only way we know is because we’ve already bought seat reservations for a train from Lyon to Paris and when I went to double check connections my app had updated and we cannot get it to show the correct train time and route! Thank goodness my husband’s phone didn’t automatically update the app and we still have it until this bug is fixed. The seat booking part of the app still has the correct train route and time. So I cannot trust this app until the info on my new version matches my husband’s old version. PLEASE FIX THIS!!!! If you need the specific route it’s Lyon Part Dieu to Paris Gare de Lyon at 9:04 in the morning. This is super frustrating and scary as we’ve been using this app to plan travel for 5 weeks in Europe.

  • By

    just awful

    no landscape orientation, only portrait. Tears for large tablet users. The map is just a map without pins for the eurail stations. Not sure how you overlook putting the valid eurail pass stops on the map for an eurail pass planning app, but supposedly the map is a recent feature.. which is even harder to believe. There was a version of this app without a map at all?? Shows where the developer's heads are. But the map thing wouldn't be much of a problem if you could plan a trip. Say London to Brussels, which connect by rail on the eurail website map and each have a station and this App will declare "no connections between those points". Amsterdam to london? Nope. London to Edinburgh? Yes! Hey, 1 out of 3 ain't bad, right? Towel thrown. It'd be faster to plan my trip on an Atari 2600.

  • By


    This is the worst, most dysfunctional app I have ever used. It is not intuitive, links often loop right back to the same page, and other than buying the passes, was completely useless in making reservations for trains that require them. I’ve been able to make one reservation in the two months I’ve been using the passes. All the other times I had to go to the train ticket booth. The only thing it is good for is train schedules. However I have found many apps that do the same. This is an awful app. With there was an alternative.

  • By

    Completely useless – Use DB or ÖBB app instead

    You can't really DO anything with Rail Europe's mobile application. "Rail Planner" can query a small subset of train schedules, but Deutsche Bahn's app can query all schedules for all of Europe. "Rail Planner" can't make reservations (it sends you to the Rail Europe Web site to do that, and their process is completely manual, involves mailing paper records, and requires a $7.95 fee in addition to any reservation costs), whereas the DB app can make reservations for German domestic trains and many international trains that serve Germany, and the Austrian Railways (ÖBB) app can reserve just about anything. Don't waste your time downloading "Rail Planner".

  • By

    Total scam!!

    The app doesn’t work whatsoever. Aside for the $950 I paid for my “unlimited travel” they charge around 30 euros more for a 1 hr trip to a near town. The schedule that appears on the app is not the same as the one on the railway station. On the app you have all these times scheduled, but when you go to the station to make a reservation, they tell you that the hours on the app are completely wrong. I have been trying to build my trip, but so far I’ve only lost my time on my trip.

  • By

    Could be better..

    Honestly the new version looks much better, and I love the map feature. However, every update since the new look my map gets deleted. It’s really disappointing because I had 5 months of trains on that app that is now gone.

  • By


    Really stupid application. The only thing it’s good for is looking at train times. You can’t even book a reservation on the app, you have to go through the website. And then there’s even more problems on the website. It always crashes or has technical problems when trying to book a reservation. And it continuously logs you out. I recommend booking your train tickets at the stations.

  • By

    Good for long route, not local directions

    This app gave us very bad directions for local routing to get to our longer train. It sent us 45 minutes out of the way, leading to a 25€ taxi ride in order to avoid missing our train. I recommend verifying any route with another map application before embarking out.

  • By


    Can’t show simple simple routes!! Tried many times to different destinations in Germany to no avail. It was only showing multiple connections when there was 2 non-stops. Finally gave up and deleted it. A complete waste of time using this app. If I could give it Zero stars then I would.

  • By

    Not great

    This app is not very user-friendly. Half of it doesn’t even work. Finding trains is a hassle, and making additional reservations is apparently impossible. Not impressed. Would recommend almost any other train app.

  • By

    Really helped

    The offline capability was crucial for us on our last trip in Europe. App was easy for a couple of retired novices to use.

  • By

    Just No

    This has been the most unoptimized, stress-inducing app I’ve ever used in my life. Yeah, you get to “plan” where you’re going, yet you find yourself dumbfounded at the information the app spits at you and end up missing a train. Would not recommend...

  • By

    Worst app ever! Don’t bother downloading

    You are better off attempting to do it all online as the app never works, crashes and will not save your info! Worst app I have ever used! Unbelievable it’s for an official company!

  • By

    Worthless for trip planning

    New update has critical bug, can’t create a “Trip Plan”. When selecting a train, add to your trip, go to trip - train never shows up.

A better way to Contact apps

You can now contact Eurail/Interrail Rail Planner customer service directly
via Email using our new site -

Contact Eurail/Interrail Rail Planner directly

Is Eurail/Interrail Rail Planner Safe?

Yes. Eurail/Interrail Rail Planner is very safe to use. This is based on our NLP (Natural language processing) analysis of over 266 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.5/5 . Justuseapp Safety Score for Eurail/Interrail Rail Planner Is 42.7/100.

Is Eurail/Interrail Rail Planner Legit?

Yes. Eurail/Interrail Rail Planner is a totally legit app. This conclusion was arrived at by running over 266 Eurail/Interrail Rail Planner User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Eurail/Interrail Rail Planner Is 42.7/100.

Is Eurail/Interrail Rail Planner not working?

Eurail/Interrail Rail Planner works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Eurail/Interrail Rail Planner? Report Issue

Leave a comment:

Why should I report an Issue with Eurail/Interrail Rail Planner?

  1. Pulling issues faced by users like you is a good way to draw attention of Eurail/Interrail Rail Planner to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Eurail/Interrail Rail Planner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Eurail/Interrail Rail Planner.

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