Eurail/Interrail Rail Planner app not working? crashes or has problems?

Eurail/Interrail Rail Planner Status

Published by on 2024-01-22

The Rail Planner App makes your Eurail or Interrail journey smooth and
stress-free, whether you’re boarding your next train at the station or
planning your next trip from your sofa. Here’s what you can do: Search for
train times offline with our journey planner • Search for connections across
Europe without having to hunt for wifi or use up your data.


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problems reported in the last 24 hours

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Most reported problems


Reported Issues: 10 Comments

By Venkata Subramanya Gurudev Rebala   11 months ago


Used my rail planner app on my 8 the day in Europe on my 10 day pass, could add trips to all in our groups, but on tha app MyPass is not getting loaded and not able to get today's ticket with QR code. Requested train ticket examiner and he had permitted our journey. Only issue is loading if My Pass and download of ticket. Says -try again

By Max Kelley   1 year ago


Have not been able to add trips to my eurail global pass since leaving Zurich to Stuttgart. My Pass no longer shows a QR code anywhere.

By Martina van der Hoorn   1 year ago


The planner is not working and I cannot add journeys to my pass here in Northern Ireland

By Eskens Jan   1 year ago


I can not give in today’s travel day.

By Andre   1 year ago


App hangs on Android devices

By Martin Hindley   1 year ago


My Journey Planner does not hold both start and destinations at once so cannot even start!!!. I put in the start station and it shows then select the destination and the destination shows but the start is empty and vice versa. What do I do?

By Mike Hearn   1 year ago


Eurail app lost all details of trip and pass while travelling.

By Jacob Arendt   1 year ago


I also have a problem adding journeys to a pass and eurail customer support do not reply

By Peter Halsall   1 year ago


Seat reservations search function does not work

By Victor   1 year ago


My freind has problems about trying to ad trips to his journey in the railplanner app, they do not show in on the ticket for the travel day


Common dislikes about Eurail/Interrail Rail Planner app

- Bug when saving journeys

- Does not show which platforms the trains will be located at

- No feature to show alternatives routes if a train is missed

- No map of a station for tight connections

- Routing puts user on a bus instead of keeping them on the through train

- Ignores Italian train scheduling for connections

- Missteps when routing to avoid seat reservations

- Total failure to place a selected seat reservation in the cart for purchase

- Tells user there are no trains to a destination when the German S7 lines accept a EurailPass

- Bug that causes map to be deleted with every update

- Incorrect train info



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Common Eurail/Interrail Rail Planner Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Eurail B.V., developers of Eurail/Interrail Rail Planner.


96.55% Contact Match

Developer: Eurail B.V.

E-Mail: [email protected]

Website: Visit Eurail/Interrail Rail Planner Website



About this app

The Rail Planner App makes your Eurail or Interrail journey smooth and stress-free, whether you’re boarding your next train at the station or planning your next trip from your sofa. • Search for connections across Europe without having to hunt for wifi or use up your data. • View your day-by-day itinerary, get statistics for your trip and see your whole route on the map. • See which trains are scheduled to depart from or arrive at your chosen station in Europe. • Add a mobile Pass to My Pass and go paperless on your travels, from planning your trip to boarding the train. • Show your ticket in just a few taps to breeze through ticket inspection with your mobile Pass. • Go online to buy reservations for trains across Europe and guarantee your seat on busy routes. • Search by country and get extra discounts on ferries, buses, accommodation and more with your Pass. • Read FAQs for EurailInterrailRailPlanner , your Pass and train services in every country for a smooth trip, wherever you’re heading. 



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