Musely Reviews

by Dating In LA

Musely is absolute garbage. My first couple of days were so frustrating because the calendar and eNurse would never show up. Musely kept making me log in again and again and again. I contacted support and sent screen shots and repeatedly asked for assistance. They requested for me to reset my password, uninstall and reinstall, all of which I had done a few times.
Needless to say, I never got it to work. It still does the same exact thing. I even updated my phone to the latest software. I’m assuming my 60 day guarantee is no longer valid. Such BS.

by BubbleWatcher

I was hoping for Musely to help me manage my prescription, engage with clinicians for questions, and keep track of my skin care progress.
Instead, it puts too much emphasis on upswell of their other products. Also the community feed is a nice touch but deeply unsatisfying when you are looking to get a simple question answered.
I had a reaction to my neck cream and wanted to find out if that’s expected symptoms or I should contact the dermatologist. It took me forever to find the right customer service channel. Also, I didn’t realize the feature to chat with the doctor until I tapped around for a while and found it by accident.
Visual hierarchy is also bizarre - some elements look tappable others not, so overall it’s a really hard to use app.
Pretty disappointing start to the service I had high hopes for.

by Mpoudel

I bought this app spot cream after reading and watching people’s stories. I used as directed on the bottle and It instead made my dark spot worse and when I checked with them they asked me to consult and buy more subscriptions which I did not want to and contacted back again to costumer service and they said I won’t get my refund as promised before as I did not follow the rules. This is ridiculous and I understand some products does not work for some people but false promise of refund is fraud. Hope this does not happen to anyone else. Good luck everyone.

by Officer Mac

Got my shipment today, but app won’t let me start treatment because the e-nurse is nowhere to be found. I logged in an out several times and on different devices. I even deleted Musely and downloaded it on different devices. This is an annoying way to start a new program for the first time. I am already having second thoughts about this company because of this. Apparently, I’m not the only person having problems according to the reviews here. I don’t know how Musely is rated so high if it doesn’t serve its main purpose to work properly. Fix it ASAP, or I will spread the word that this company is a scam because they have a dysfunctional app so you can’t get your money back if you don’t complete 60-day trial properly (via checking in with e-nurse). I will update my review if it works and if I successfully complete the 60-day trial.

by Nica91

I love the product but Musely constantly crashes! I missed my daily check-in last night because every time I tried to start the check-in, Musely would automatically close. It is working today, but it’s too late for me to submit my check-in for last night and I don’t want to get disqualified over this. Additionally, I have to make like 10 attempts to upload my 3 daily photos because after uploading and hitting “next”, it crashes and closes. I am having a hard time keeping my daily logs due to technical issues. I want to try deleting Musely and re-downloading but I am scared I will lose my progress and treatment check-up logs. Can someone from app support please contact me so I can fix Musely crashing issue? I’ve already re-set my phone and app is up to date. Thanks.

by Michaela13

It seems like every time you turn around they take another thing away that you can gain their rewards with by doing the activity. That was always the fun part for me, and I would check the site often because of the challenges. A lot of the tips I would have never seen in another category had we not had the daily tip challenge. It seems to me like they are moving more and more into the direction of buy, buy, buy and we will reward you. It is like anything else, the longer it is around the more money centric it becomes. You can also do some activities now, like write things, but I enjoyed more the discovery of things on Musely .

by Jacquie TR

I really like the face cleaner. It powers though your makeup leaving your skin soft and smooth. But it would be great if the cleaner came in a lager size. The day cream sunscreen, I don’t leave home without it. But, I’m constantly reapplying when going outside then reapplying makeup to cover the extremely white thick cream. Has this app considered a sunscreen face spray that you could put in your purse or backpack, “SPRAY AND GO.” For the person who has to be out in the sun, running errands, working in the sun or jogging. Just SPRAY AND GO day cream.

by Zona_G

Trusper was awesome. this app was ok. But this update is very difficult to navigate. Things were moved around to "freshen" Musely - which would have been fine: if there was some indication about where things got moved to!! Rather than taking so much time looking around Musely for things! Ex: it took me an excessive amount of time to find the "tip challenge" button/option. It used to be essentially right on the home page, but now it's been tucked away in a menu that it never was in before. Now apparently I've "missed a day" but God knows I can't figure out how to use a "kiss and make-up" because it's not obvious how to get to this option! Meanwhile days are now going by and I've lost my streak! NOT COOL!!!

Musely used to be streamlined, simple and fun. But now? Not so much. This is the second time I've had a problem with Musely.

And rewards? Not rewarding anymore. Get some good ones that make it worth it!

by Grace&JAM

I have been struggling with these dark spots for the last 20 years …and in 30 days my dark spots have almost completely faded. I needed to write a review so that I could give thanks to the makers of this product… I wear almost no more concealer, which was making me look older due to the cracking of several layers, making me feel less confident. I am amazed that this worked. I still have a bit more to go and I will definitely continue with after care. My pics may not seem like my dark spots have faded but I guarantee they have!!!!

by Sen2ments

This is the best product that is on the market. My skin tone and complexion had improved drastically. I’m 58 years old and get compliments on my skin. Before this app I had pigment discoloration in addition to large pores developing on my t-zone sides of my nose that have diminished. Even the texture of my skin tightened and no longer feels flimsy like ages skin. My neck is smooth and very soft. I’m a this app customer for life.

by Colhud

I have been using the spot cream for my melisma spots on my face for about 3 months now and I am happy to say the spots gave faded quite a bit of which I am very happy with. Tha spots have not disappeared completely, it’s visible when you take a close look, secondly they’re are a stubborn malisma spot on both of my cheeks. I would like to know if with continuous use the spots will disappear completely, also will the spots on my cheeks go away or is there something else along with the cream you can recommend for me to use on these stubborn melasma spots.

by FebruaryTea

This Creme really works! It takes time and your skin may feel like it’s getting worse before it’s better but it’s soooo worth it! I didn’t realize how many spots I had until they were diminishing and now I’m beyond thrilled!! Thank you!

by Jvrydy

I still don’t find any means or link to ask a specific question about a product I already use (4% niacin toner x niacin syrum) and how it would interact with the Spot Cream. Also the products look travel size, not much in them. Until I get questions asked and answered, won’t purchase more. Thx

by C.Paris**

I have suffered from Melasma for several years now and I honestly thought there was no hope in recovering from it because I have tried everything. Even microdermabrasion only worked for a short time and my dark spots would come back worse than ever. I’ve been on this app for 30 days now and my spots arent all the way gone, but man can I tell a difference!!!! I’m so glad I took that leap of faith and took a chance with this company because it’s changed my life I no longer feel like I have to go out in full face makeup to feel comfortable and I love that. this app is little by little giving me my freedom back! And that is priceless for anyone who suffers with this condition...

by Mimi De Ra

As I said before and I won’t get tired of recommend this lotions, they’re the best and they commitment with there products, is been my life saver, my dark spots were from big patches on my face to have clear even color skin, I try about everything to get rid off the brown spots before seriously you named and I did even lasers and believed me I know from my own experience how frustrating is listening this :;;;” it need maybe up 4 months and more procedures until you see progress”” ;;;;that’s the worst and I hated see my money flouted away from my wallet..
Until one night reading crust post I saw this app you got it try it change my life.
I stop using heavy cake makeup to cover up the patches, now my skin look so nice and fresh is unbelievable and I can communicate with the dermatologist without any hustle and something more important
This lotion really 100% guaranteed worth in less than 20 days you see the difference
Less than 20 day!!!!!! That’s a miracle …
I love this app really
They didn’t pay me to say anything good about them I wrote this from my personal experience and all the confidence they give me back don’t have price.

by PRMero

Let me start here, The Spot Cream product is absolutely amazing! I was not expecting any results since previous other products have let me down time and time again but my husband insisted for me to give it a try and let me tell you i have NO REGRETS. I am absolutely glad I gave it a try, my before and after pictures leave me speechless every single time. I am a customer for life now, I would 10/10 recommend this app to anyone else struggling with dark spots!

Permítanme empezar aquí, el producto The Spot Cream es absolutamente increíble! No esperaba ningún resultado, ya que otros productos anteriores me han deceptado una y otra vez, pero mi marido insistió en que lo intentara y le dijera que no tenía REGRETOS. Me gustaría 10/10 recomendar this app a cualquier otra persona que luche con puntos oscuros!

by Saravecina

Not sure how to thank you all for this magical product; at my age (66) and sadly thinking that nothing was going to give me back my original tone skin; found this wonder cream and help !!
Being Latin and specialties Dr’s telling me won’t do much because of my dark complexion; I am very happy and grateful!
Thank you very much for giving me skin back 😄
Please keep up with this fantastic work and keep helping everyone!

by Foxxybrown71

Finally, after over 10 years of melasma, I found an amazing product that rid my skin of the ugly dark spots that made my confidence dwindle. At first, I was hesitant until I kept reading all the reviews and then saw the product on TV. My husband was in agreement when I told him I may consider trying the product. Then, I use to have to pile up the foundation, which made me look FAKE! Now I use little to no foundation only after using this product 7 weeks!! I am a forever customer!!

by AK Priorities

I been dealing with melasma for years. I done chemical peels and that was the worst pain ever, also multiple creams from a dermatologist. I never got results I still had the spots. I hated my face I felt ugly and dirty. I took a chance on this app and the cream they offer. Let me say it amazing and really works great results my spots are gone and my face is amazing refreshed and I feel beautiful. I believe in any product this company offers. I would recommend them before anyone. I personally want to thank the doctors and team, company on their great products. Thank you

by COTA99

I never had skin problems as a teenager but, in my 40s, I was diagnosed with sebaceous hyperplasia(?) and had terrible, dark scars on my cheeks. In addition to scars, I began noticing melasma on my forehead. On a whim, I ordered this app after seeing the ads and reading reviews. I used it, faithfully, and went through the sloughing of my skin. Some redness at first, but not terrible. My results have blown me away! I get compliments on my skin all the time. Going from crying in the car and not wanting to go in a restaurant with my family when I had acne to going with just sunscreen at 49 has been life changing for me. I can’t thank this app enough. Highly recommend!

by A-Team Anna

I had Musely when it was Trusper. When Musley took over, I was less than thrilled...but I got used to it and it was fine. However, the latest “upgrade” now makes you log in using personal info (shouldn’t be needed) and everything that I had saved has been wiped out. I am so annoyed that I deleted it.

by Having Fun!!!!

This used to be a fun app. U could do challenging things & investigate products to find the answers. It wasn’t totally centered around selling us something. Now sadly to say but that’s what the whole app. seems to be about, just another app. trying to sell us beauty products!! Very little else to go here for.,,,

by Callahan18

I hadn’t really used Musely yet, just installed it last week. I did notice the last couple of days I haven’t been able to receive text messages. While investigating online, one suggestion was to check any newly installed apps that might be interfering. I deleted Musely and had a long list of messages start coming through.
Strange, but, it solved the problem.
Now I’m hesitant to reinstall.

by Katifb

Bring back the tip challenge! I’ve seen one review already about the new update, and I have to agree. The tip challenge brought so much more to my attention. I loved the random tips I’d see every day.
Since last year when they made the change from Trusper to this app, they have been going down hill. Might be time to cash in my rewards and call it a day.

by R Schutz

Musely is getting more and more money hungry. I had all my points taken after one update and had to message a few times to get someone to put them back. Now they take away the Tip Challenge. I loved doing that, i saved so many wonderful tips that i would have never seen without it. I cashed in all my points and am ditching Musely . I used to love it, so sad

by Swimmer-Bear

This use to be a great app. Now I only access it to look at my old tips. They are more into selling overpriced beauty products. This is no longer Musely for me. Only reason I have kept it is for my tips. Hopefully I will be able to download them before I get rid of app.

by Minimum04

Love Musely! Great tips with great people who share them! I like it because when you click on the tip, it is right there instead of going to another site.

by TexasGiGi55

I talking helpful tips and hints for everything you can imagine from cleaning to sewing... many I have tried and continue to use and share.

by Raccoontail420

I really love Musely because it has some amazing ideas and recipes to try out for yourself. Best part yet, save enough seeds to get discounts for the products they sell or get free stuff with your seeds.

by DKC-021756

I love all of the alerts I get about the things that are truly important to my day to day existence. Very informative and up to date on the latest and greatest products, methods and services.

by Redholla88

Like Pinterest, without always having to open other links. I love the challenges and products!

by Spanglishtejana

Very helpful ! Very convenient and easy to use ! I use it daily for tips, advice, recipes, etc!

by Gooooser

This is one of my favorite apps. I use it everyday , for recipes, beauty, health advice it has everything. 🙌😆✌️