Musely app not working? crashes or has problems?

Musely Status

Published by Trusper, Inc. on 2024-01-16

Musely provides skincare medical treatments through technology. Musely enables
the best dermatologists and pharmacists to deliver and administer medical
treatments online for both skin conditions and skincare using the most effective
medication and therapeutic procedures.

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Reported Issues: 1 Comments

By Helen Scott 1 year ago

Please cancel membership.

Common dislikes about Musely app

- The e-nurse is nowhere to be found.

- The app puts too much emphasis on upswell of their other products.

- The community feed is unsatisfying when looking to get a simple question answered.

- It took a long time to find the right customer service channel.

Have a Problem with Musely? Report Issue

Common Musely Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Musely app on iOS and Android devices. Solve all Musely app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Musely iPhone Issues and Solutions

Musely iOS app crashes, not working, errors
Musely iOS app network issues
Musely on iOS has black/white screen

Musely Android App Issues and Solutions

Musely has errors/crashing/not working
Musely server network connectivity issues
Musely has black screen

Musely iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Musely app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Musely app crashes or not working on Iphone (iOS):

Close and restart the Musely app on iPhone
Update Musely app to the Latest Version for iOS
Uninstall and reinstall Musely iPhone app
Update your iPhone to the latest iOS version

Fix Musely on iPhone unable to connect to server/internet connection issues::

To resolve Musely network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Musely black/white screen (blank screen) on iPhone:

Follow the Musely iOS app troubleshooting guide Here →

Musely Android App Issues and Solutions

Fix Musely not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Musely app issues:

Force Stop the Musely App
1. On android, goto "Settings" » click Musely app. » click "Force Stop".

Update Musely to the latest version on PlayStore

Clear Musely App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Musely app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Musely.

Fix Musely unable to contact server/ Musely internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Musely » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Musely » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Musely on android.

Solve Musely black/white screens issue on Android:

Follow the Musely android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Trusper, Inc., developers of Musely.

100% Contact Match

Developer: Trusper, Inc.

E-Mail: [email protected]

Website: Visit Musely Website

63.16% Contact Match

Developer: Trusper, Inc.

E-Mail: [email protected]

Website: Visit Trusper, Inc. Website

About this app

this app provides skincare medical treatments through technology. this app enables the best dermatologists and pharmacists to deliver and administer medical treatments online for both skin conditions and skincare using the most effective medication and therapeutic procedures. Founded by successful Silicon Valley serial entrepreneurs, this app is on a mission to deliver health and healthy living to every consumer in the world. With its revolutionary approach, this app enables the science of youth quickly and affordably online at the convenience of your home.