VeSync app not working? crashes or has problems?

VeSync Status

Published by on 2024-01-03

Welcome to VeSync! By signing up, you’re starting on your journey toward a
healthier, happier life. Build a smart home today by connecting your
VeSync-enabled product, and join our millions of users around the world.


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Are you having issues? Select the issue you are having below and provide feedback to VeSync.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
176.9%

Connection
53.8%

Not working
23.1%

Crashes
15.4%


Reported Issues: 23 Comments

By Randall New   3 weeks ago


App won't open. From home screen when it is searching for devices - I have one Vesync bathroom scales - it simply spins continuously not finding what it's looking for. The only way to stop it's behavior is toe force stop from Settings. When opened once more it does the same thing.

By JAIRO BARRAZA   5 months ago


I download the app and it cannot be installed

By GREGORY D. MADSON   6 months ago


VeSync schedule works on one of my Etekcity smart plugs, but not on another. I can turn it on and off manually, but VeSync schedule doesn't work.

By Cyndi   8 months ago


Had my scale for a few years now. Recently it only records the weight, not the other stats. The bluetooth icon is on the screen, batteries are new, but it only blinks twice and a message pops up to try again for the other measurements.

By Guy Hesley   11 months ago


As I was typing this message on my iPhone 13, VeSync took over the screen once again, and displayed my Scale Smart data. It does that quite often: 5 times already since I started. If I just delete the app, will I lose my data?

By Nancy   11 months ago


Weight fluctuations if I step on various times in just minutes

By Jeff H Ryan   1 year ago


This app wo t connect to the Internet for me to sync the blood pressure monitor to the vesync app. The monitor blinks but the app never connects when I enter my credentials tills, I signed up online to get username and password.

By Nathan   1 year ago


Vesync app stopped working. Used app and 300S model humidifier successfully for over a year, now it won't even let me log in much less control the humidifier. Just stopped working for no apparent reason, and still broken despite trying every troubleshooting tip I could find. Very disappointed.

By bob   1 year ago


vesync app worked for 10 days now wont connect to router reinstalled app , installed app on diferant device, restarted router have good speed , still wont connect , using a pro400s air purifer

By Lori Hildebrandt-Bondhus   1 year ago


Etekcity ESF-551 Smart Body Weight and Fat Scale, BIA Technology, 4 High-Accuracy Sensors is not synching with my iphone 12 It did synch when I first set it up in Decemer

By Chris Frank   1 year ago


I have a model ESW-01 USA that is no longer working. I have deleted the outlet and readded it, went thru the set up process and get the message that it is connected, however it won't power on the lamp. Would someone please let me know how this can be fixed.

By JC   1 year ago


I have the 200s. I had an on / off schedule programmed. Deleted it because it was allowing the display to be lit up when I didn't want it to do that. I entered the on / off programming again but the device will not turn on with the new schedule entries. Can you please help advise what the issue is? Thank you.

By JC   1 year ago


I have the 200s. I had an on / off schedule programmed. Deleted it because it was allowing the display to be lit up when I didn't want it to do that. I entered the on / off programming again but the device will not turn on with the new schedule entries. Can you please help advise what the issue is? Thank you.

By Connie Back   1 year ago


I bought the ESF-551 Smart Scale. When I weighed the weight readout was as expected, but all the other metrics looked way off. I am 5’9” tall and the weight said 167 lbs. The BMI was reported as 33.8. I think that number would be too high even if I was 5’0” tall. I checked to see that my height is entered correctly in the app. It was, at 150 centimeters. I left it that way. I tried later to find where to change the height to inches just in case the different units is a problem, but I couldn’t find that info again. I would like to delete everything and start over. Is that possible?

By Al Ashley   1 year ago


In update area of google play, Vesync app is always attempting to update but never does. All it dies is causes google play to crash. Have tried clearing cache of google play, uninstalled previous updates but I cannot stop it from attempting to update.

By Adrienne   1 year ago


I added my parents to my scale, now it’s only showing weight, body fat and BMI on my and my mom’s member info. Where did all the rest of the data go and how do I get it back? It’s all on my dad’s.

By Clyde LulHam   1 year ago


Screen goes black on opening on moto g Stylus

By Lancelot   1 year ago


Problems with new Air Purifier. Had been working and connected. Wifi connection lost and when I try to add, fails at the initialisation stage

By Kevin   1 year ago


Two of my four outlets just lost connection and will not connect again even after deleting and trying to add again. They have worked fine for over a year.

By Ernst   1 year ago


Scale Etekcity ESF24, the sound after measuring don't work. Sometimes the Bluetooth connection doesn't work. These problems are not with the Vesyncfit app, wich I use now .But I understand that this app will be end soon. Thx for your help in advance

By Betty Christooher   1 year ago


Air Purifier connects to WiFi, but not to VeSync cloud.

By Christina Kenn   2 years ago


App won’t stay opened.

By Brittney roberts   2 years ago


Just got my scale today and while reading my results the app closed and won’t open. Using on an iphone.


Common dislikes about VeSync app

- Unable to set scale to zero through the app

- Searching for food requires typing in the whole name

- Buggy and unresponsive

- Reverts to Auto mode when turned back on

- Timer setting gives "timed out" error



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Common VeSync Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VeSync app on iOS and Android devices. Solve all VeSync app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. VeSync iPhone Issues and Solutions

  2. VeSync Android App Issues and Solutions

   



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Developer: Vesync

E-Mail: [email protected]

Website: Visit VeSync Website

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Developer: Vesync

E-Mail: [email protected]

Website: Visit Vesync Website



About this app

We’re here to help support@this app. com. * this app has connected to Apple’s HealthKit platform, and can now feed health and wellness data into Apple Health. * Some products and features may not be available in all regions.  Build a smart home today by connecting your this app-enabled product, and join our millions of users around the world.  Track your nutrition, set fitness goals, and share your progress with other users.  Exchange tips, ask questions, and get the latest updates from our online community.  Shop all your favorites and get member-exclusive discounts in the this app store. Have questions? No problem.  By signing up, you’re starting on your journey toward a healthier, happier life.  Control your home from anywhere by connecting all of your devices through the this app app.  Compatible devices required. * For the best experience, download the latest version of VeSync , and make sure your firmware is updated. * this app Fit has been upgraded to this app,we will continue to provide you with a better experience. 



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