Steakhouse Status

Last Updated on 2023-10-09 by ALFA OPERATING SERVICES LIMITED

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User reports:
No current problems

- Services not covered in some areas of Riyadh.

- Slow delivery time of 2 hours.

- Cold food upon arrival.

- Lack of updates on order status.

- Poor customer service.

- App does not indicate if order has been accepted or not.

- No apology or excuse for delayed delivery.

- Inconvenient experience of having to contact restaurant directly for delivery.

Common Steakhouse Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Steakhouse network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Steakhouse App
1. On android, goto Settings » Steakhouse » click [Force Stop]

Clear Steakhouse App Cache and Data:
1. On android, goto Settings » Apps » Steakhouse » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Steakhouse.

On android, goto Settings » Apps or Manage Apps tab.
Click Steakhouse » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Steakhouse » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Steakhouse