LearnShare ELMS app not working? crashes or has problems?

LearnShare ELMS Status

Last Updated on 2019-10-31 by LearnShare, LLC

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No current problems

User reports 0

📋 1 Reported Issues:

Courtney Waddle 2022-08-19

I can not log in to my account. And it will not give me the option to change my password. Im using the correct employee ID and "forgot password" button is not working.

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Common LearnShare ELMS Problems & Solutions. Troubleshooting Guide

Table of Contents:

LearnShare ELMS iPhone Issues and Solutions

LearnShare ELMS iOS app crashes, not working, errors
LearnShare ELMS iOS app network issues
LearnShare ELMS on iOS has black/white screen

LearnShare ELMS Android App Issues and Solutions

LearnShare ELMS has errors/crashing/not working
LearnShare ELMS server network connectivity issues
LearnShare ELMS has black screen

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LearnShare ELMS iPhone Issues and Solutions

How to fix LearnShare ELMS app crashes or not working on Iphone (iOS):

Close and restart the LearnShare ELMS app on iPhone
Update LearnShare ELMS app to the Latest Version for iOS
Uninstall and reinstall LearnShare ELMS iPhone app
Update your iPhone to the latest iOS version

Fix LearnShare ELMS on iPhone unable to connect to server/internet connection issues::

To resolve LearnShare ELMS network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

LearnShare ELMS Android App Issues and Solutions

Fix LearnShare ELMS not working on Android, crashes, errors or is unresponsive:

Force Stop the LearnShare ELMS App
1. On android, goto Settings » LearnShare ELMS » click [Force Stop]

Update LearnShare ELMS to the latest version on PlayStore

Clear LearnShare ELMS App Cache and Data:
1. On android, goto Settings » Apps » LearnShare ELMS » Storage » click [Clear Data] option. This clears both data and cache.
2. restart LearnShare ELMS.

Fix LearnShare ELMS unable to contact server/ LearnShare ELMS internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click LearnShare ELMS » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto LearnShare ELMS » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch LearnShare ELMS