Harz app not working? crashes or has problems?

Harz Status

Die offizielle Harz-App vom Harzer Tourismusverband bietet über 1.000
Vorschläge für Wander-, Mountainbike-, Rad- und Wintertouren.

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Common Harz Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Harz app on iOS and Android devices. Solve all Harz app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Harz iPhone Issues and Solutions

Harz iOS app crashes, not working, errors
Harz iOS app network issues
Harz on iOS has black/white screen

Harz Android App Issues and Solutions

Harz has errors/crashing/not working
Harz server network connectivity issues
Harz has black screen

Harz iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Harz app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Harz app crashes or not working on Iphone (iOS):

Close and restart the Harz app on iPhone
Update Harz app to the Latest Version for iOS
Uninstall and reinstall Harz iPhone app
Update your iPhone to the latest iOS version

Fix Harz on iPhone unable to connect to server/internet connection issues::

To resolve Harz network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Harz black/white screen (blank screen) on iPhone:

Follow the Harz iOS app troubleshooting guide Here →

Harz Android App Issues and Solutions

Fix Harz not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Harz app issues:

Force Stop the Harz App
1. On android, goto "Settings" » click Harz app. » click "Force Stop".

Update Harz to the latest version on PlayStore

Clear Harz App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Harz app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Harz.

Fix Harz unable to contact server/ Harz internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Harz » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Harz » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Harz on android.

Solve Harz black/white screens issue on Android:

Follow the Harz android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Outdooractive GmbH, developers of Harz.

100% Contact Match

Developer: Outdooractive AG

E-Mail: [email protected]

Website: Visit Harz Website

About this app

Alle Tourenvorschläge, Hinweise und Tipps wurden vom Harzer Tourismusverband, den Harzer Tourist-Informationen und vielen weiteren Partnern in der Region erstellt und werden regelmäßig überprüft und aktualisiert. Die offizielle this app-App vom Harzer Tourismusverband bietet über 1. 000 Vorschläge für Wander-, Mountainbike-, Rad- und Wintertouren. Wenn du eine Rad-, Wander- oder Laufstrecke aufzeichnest, kannst du dein Workout in Apple Health speichern. In der App finden sich der gesamte Harzer-Hexen-Stieg, alle Stempelstellen der Harzer Wandernadel, das gesamte Mountainbike-Routennetz der Volksbank-Arena this app u. v. m. Darüber hinaus gibt es viele weitere Tipps zu Unterkünften, Kultureinrichtungen und Freizeitaktivitäten in der magischen Gebirgswelt. Sie bietet auch die Möglichkeit, eigene Touren zu planen und die zurückgelegten Strecken zu speichern. Alle Touren können offline gespeichert werden. Zusätzlich gibt es aktuelle Hinweise zu Wegsperrungen oder Umleitungen. Mit der neuen Sprach-Navigation führt die App ohne Kartenstudium sicher zum Ziel. Daten aus HealthKit werden nicht für Marketing oder Werbezwecke genutzt.