Shanghai Disney Resort app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
64.3%

Login
14.3%

Something else
14.3%

Connection
7.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Shanghai Disney Resort Problems 😠👌🔥

- Last update resulted in no wait times

- Some users may experience issues with updated version

- No Disneyland Tokyo app available

  2 Reported Issues: 😵🆘🛟🚨📢

Deborah
2023-10-27

your stupid app won't link my ticket for standby pass,STUPID APP

Ryan
2023-10-17

App won't open at all. Have tried clearing data, uninstall/reinstall

Showing 1-2 of 2

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Common Shanghai Disney Resort Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Disney, developers of Shanghai Disney Resort.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Shanghai Disney Resort Website

Privacy Policy: https://www.shanghaidisneyresort.com/en/privacy-policy/

Developer: Disney




About this app

Get Shanghai Disneyland tickets, make Disney Standby Pass and Disney Premier Access selections, find your way around the resort and see estimated wait times for attractions and show schedules. - Find schedules for parades, shows, special events and entertainment. - Get a Disney Standby Pass for select attractions. - Purchase Disney Premier Access to reduce your wait times. Subject to availability. - GPS-enabled map to find attractions, restaurants and shops near you. -Get official, up-to-date information about Shanghai Disneyland, Disneytown, Shanghai Disneyland Hotel and Toy Story Hotel. 
 ShanghaiDisneyResort is available in English and Simplified Chinese.  Before downloading ShanghaiDisneyResort, please be aware that some App features may require location data, including name, country / region of residence, date of birth, mobile number and government ID number (such as ID card number or passport number).  In addition, ShanghaiDisneyResort will access your device’s external storage in order to store debug logs and your device’s accounts to store and retrieve a public token in a secure fashion that is needed to access server content.  ShanghaiDisneyResort provides you with the option to receive notifications relating to resort information or promotions, your visit to the park or your stay at a resort hotel.  Some features include the ability to make purchases and require a Wi-Fi or mobile carrier data connection.  Some features include the ability to make purchases and require a Wi-Fi or mobile carrier data connection.  ShanghaiDisneyResort uses your camera feature to scan QR Codes for ticket linking, and lets you send and upload photos.  ShanghaiDisneyResort provides you with the ability to make transactions using Alipay.  ShanghaiDisneyResort uses location services to display Guests’ position on the map.  By downloading and/or using ShanghaiDisneyResort , you are deemed to have understood and consented to the above.  You will receive one text message to your mobile number containing a PIN that you must provide in order to confirm your registration.  These permissions only apply when the Shanghai Disney Resort Official App is open.  ShanghaiDisneyResort provides you with Baidu maps.  ShanghaiDisneyResort will ask for photo permission so that you may download pictures from ShanghaiDisneyResort.  ShanghaiDisneyResort uses your video in call-to-record function and supports facial recognition for user identification purposes.