Shanghai Disney Resort app not working? crashes or has problems?

Shanghai Disney Resort Status

Last Updated on 2025-02-25 by Disney

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8 User reports:
App has problems

User reports 8

⚠️ Most reported problems ⚠️

Not working

45.5%

Something else

27.3%

Connection

18.2%

Account

9.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Shanghai Disney Resort Problems 🔥

- Last update resulted in no wait times

- Some users may experience issues with updated version

- No Disneyland Tokyo app available

📋 3 Reported Issues:

Kent 2024-12-23

App just turn bank after each time i add the document details

Deborah 2023-10-27

your stupid app won't link my ticket for standby pass,STUPID APP

Ryan 2023-10-17

App won't open at all. Have tried clearing data, uninstall/reinstall

Showing 1-3 of 3 reported issues:

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Common Shanghai Disney Resort Problems & Solutions. Troubleshooting Guide

Table of Contents:

Shanghai Disney Resort iPhone Issues and Solutions

Shanghai Disney Resort iOS app crashes, not working, errors
Shanghai Disney Resort iOS app network issues
Shanghai Disney Resort on iOS has black/white screen

Shanghai Disney Resort Android App Issues and Solutions

Shanghai Disney Resort has errors/crashing/not working
Shanghai Disney Resort server network connectivity issues
Shanghai Disney Resort has black screen

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Shanghai Disney Resort iPhone Issues and Solutions

How to fix Shanghai Disney Resort app crashes or not working on Iphone (iOS):

Close and restart the Shanghai Disney Resort app on iPhone
Update Shanghai Disney Resort app to the Latest Version for iOS
Uninstall and reinstall Shanghai Disney Resort iPhone app
Update your iPhone to the latest iOS version

Fix Shanghai Disney Resort on iPhone unable to connect to server/internet connection issues::

To resolve Shanghai Disney Resort network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Shanghai Disney Resort Android App Issues and Solutions

Fix Shanghai Disney Resort not working on Android, crashes, errors or is unresponsive:

Force Stop the Shanghai Disney Resort App
1. On android, goto Settings » Shanghai Disney Resort » click [Force Stop]

Update Shanghai Disney Resort to the latest version on PlayStore

Clear Shanghai Disney Resort App Cache and Data:
1. On android, goto Settings » Apps » Shanghai Disney Resort » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Shanghai Disney Resort.

Fix Shanghai Disney Resort unable to contact server/ Shanghai Disney Resort internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Shanghai Disney Resort » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Shanghai Disney Resort » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Shanghai Disney Resort