Contact AudioStretch Support
Company Name: Cognosonic Pte Ltd
About: Before you buy AudioStretch, consider first downloading AudioStretch Lite for
FREE. Apart from some feature limitations, it's the same as the full (paid)
version.
AudioStretch Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Cognosonic Pte Ltd
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit AudioStretch Website
Privacy Policy: https://blog.bandlab.com/privacy-policy/
Developer: BandLab Technologies
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3 Most reported problems 😔💔
You will lose your loop marks!
by Rickeyjt
Upgraded my phone again of course lost all a-b loop marks in all songs! Without a cloud backup solution that also syncs to all your devices, don’t waste your time.
If you have to reload your library on your phone beware that you will lose all the loop marks you have created, which over time was substantial for me, for all your songs. Even if you see the cloud has “backed up” this app. Great program but all my long tedious months and months of work - wasted!
Other similar music apps I use were not affected and pointers to the same music files held their data marks. This app then is only good for on-the-fly transcription issues. DO NOT rely on it for a historical reference A-B looping library.
Dropbox connect not reliable
by RSukie
I love this app and would absolutely give it 5 stars except for the problems loading songs from Dropbox. It will typically work well for several song loads and them when I go to load another song, it hangs and hangs and hangs, sometimes finally displaying a file list after several minutes and sometimes never, requiring the app to be killed off, and sometimes that doesn’t even resolve the problem for some period of time. I have another similar app that can load songs from Dropbox very reliably so it’s not an iPad, network or Dropbox issue.
Super solid app, except for state management
by 035847584839292020035857842
Just to start, this app is awesome. It’s super fun to play with and it’s also a legitimately useful tool. I appreciate the attention to detail and the UX is very good… except:
Sometimes when i return to the app, the track/video I had been working with in the timeline disappears, erasing all of the precise time markers and adjustments I had from my last session. Most of the time when the app is relaunched, this data persists, but every once and a while it will just be gone. This is especially annoying because there is no way to save a project or snapshot of your workspace in the app. Every time a track is loaded, it’s treated as a clean slate.
Developer, I would appreciate a way to save the app’s configuration relative to a track in some way.
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- If you are a AudioStretch customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AudioStretch.
