Contact A E Support

There are a lot of tv & movie apps out there. All of them seemed to be able to figure out how to minimize the screen so you can watch the shows & do other things on your device without closing the app. In all my time using the app, A & E has not figured this out. If I want to watch & do other things on my iPad like set a timer or look up something on the internet, I will use A & E’s website because it will minimize...most of the time. Because the website is actually much more glitchy than the app. The website will usually get stuck on an ad or be really tough to resume play at the point you left off, & sometimes the subtitles disappear. But the biggest issue - the ads. Ugh. Everyone is complaining about how many of them there are & how repetitive. True, but we’re marketed to every waking hour in the modern world & you learn to ignore ads or to mute them. My biggest complaint is HOW LOUD they are. I have to quickly throw the volume down on my iPad because I might lose even more hearing than I’ve already lost (I’m hearing impaired). Some ads are merely loud, most are deafening. If hearing impaired people are complaining about how loud your ads are, they’re too loud. I’m absolutely never going to buy whatever you’re selling because the sight of the product now fills me with rage as I remember who loud & annoying the ad was.

I just tried this app on a single video and it literally cannot be watched. The video stopped at a certain point and threw me out to the ads and then got stuck playing ads, one after the other. I lost count, but it went on so long as I tried to restart the video that I was seeing the same ads multiple times. The video would not resume, no matter if I let the ads run in full or closed them using the big X in the upper left corner. The X just started the next ad. Letting an ad run until it ended also start d the next ad. I could force the app to the splash page, but on Play the video just kicked me back out to the ads again. Logging on and off did not help. It feels like they hard-coded a Kick-out frame where they throw you out to the ads, but failed to implement a counter to limit the number of ads they forced you to watch, and then also failed to advance the video beyond the Kick-out frame so it could resume. When the video tries to resume, it starts on the Kick-out frame and kicks you back out on an infinite loop. But what do I know other than to advise users not to bother with this app. The same video won’t play in a browser on my phone or tablet, but with different symptoms altogether.

I pretty much only watch this channel for Horders, but there were a few other shows I might check out. The app crashes when you select "Watchlist" in the side menu. Also, while watching a show, an ad showed, after the ad there was a scene I wanted to show my wife, so I went back 10 seconds, which was around the time the show paused to show me the ad, and the ad played again after I just watched it seconds ago. Update: This app still is pretty bad. It's annoying how often it makes me re-login to my provider to unlock the shows. I use it on Chromecast, and sometimes when I press the rewind 30 seconds button, it starts the show from the beginning. Also, while watching Live PD: Police Patrol, there was a Coventyx ad that I timed and it was almost 6 minutes long...on top of the 3 or 4 other ads it plays during a commercial period. During one 20 minute episode, it played that ad twice. When trying to get back to an episode I watched earlier, it'll start about 10-20 minutes before the part I left off. Update 2: They managed to make this app worse. It won’t cast on chromecast anymore.