Are you having issues? Select the issue you are having below and provide feedback to Dario Health.
- App forces user to share all medical information
- App forces user to enter all kinds of medical conditions
- Skip button doesn't work
- Strip error can occur
Dario connects, but when drop of blood placed goes back to "place a drop of blood". Does not recognize that blood has been placed
Logbook data is not creating a sharable file - creates a file with zero bytes.
The email to send data to my computer contains a file, but it has zero bytes in it. This did not happen before, and is a real disappointment in a blood pressure/sugar measuring system I have come to rely on.
I have been using and bragging about the dario system for over two years. Today, after I tested, I saw that the screen had changed and ALL my recorded history, detailed info, etc. has disappeared from my device. I am freaking out - I need help. I called the customer service number, was on hold for twenty minutes, and then hung up on. I tried sending an email and not sure if it even was delivered or will be read. Please HELP.
This morning I got an E5 code after measuring blood pressure . I took the batteries out and reinstalled in the BP machine. The squares never stopped spinning. There was no OK on duspkay.
The software will not connect! I have uninstalled and tried reinstalling it, but it will not connect!
I have had my Dario for a couple of weeks and have loved it. Came home and went to test and it doesn't respond with the test strip. Hopefully there is an easy fix
I downloaded Dario App. started entering info after install. It will not communicate with my Iphone 11. I keep tapping resend code and it does not work. Re-entered my email and still after multiple attempts will not forward my code to open the Dario Glucose Monitor App. What are you doing to ameliorate this problem? When can I expect it to work? Should I just return the Dario Monitor for refund and go with a different product and Blog online that this is not a workable monitor and one should NEVER use it as it is not reliably supported?
The software will not connect!!!!!! I have u installed and tried to reinstalled it and it will not connect!!!!
App tries to open then Crashes
After inputting information under new app, app crashes and will not open. New app has a bug.
Complete guide to troubleshoot Dario Health app on iOS and Android devices. Solve all Dario Health app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LabStyle Innovation Ltd, developers of Dario Health.
Contact e-Mail: [email protected]
Simply connect the Dario meter to your smartphone, and upon recording a dangerously low glucose reading in one drop of blood, the Dario app will prepare a complete text message, including current blood glucose level and GPS location, to send to up to 4 emergency contacts. DarioHealth also pairs with the Dario Blood Pressure Monitoring System to record and store blood pressure measurements in the same logbook where you track blood glucose. Dario makes monitoring blood glucose easy thanks to the small size of its medical device. The Dario Blood Glucose Monitoring System combines the meter, lancet, and a pack of 25 test strips in a unit so small, it can fit in your pocket. With Dario, you can keep track of your daily exercise (even washing the dishes! ) and see if it influences your blood glucose levels. Dario is more than just a diabetes tracker for monitoring blood glucose. With Dario, checking your blood glucose is quick, easy, and discreet, one drop at a time. If you have diabetes and have suffered from hypo events in the past, or have a child with diabetes, Dario's hypo alert system with GPS location can help bring you peace of mind. Dario was designed with convenience in mind, to make it easier to see your medical trends and help build healthy new habits according to your results. With time, you may even start spotting patterns between the foods you’ve eaten and your blood glucose results and learn how to choose foods that your body responds to better. Dario has also presented several studies to the ADA, demonstrating how its system can help improve life for people living with diabetes. With insights gained through the Dario app, you may learn which foods and activities lead to better results. Dario has been tested extensively to ensure it meets FDA guidance for accuracy, that 95% of measurements are within ±15% of a true lab-tested value. This means you can be assured that the Dario meter will provide results you can trust. You can share all the data and logbooks inside the Dario application with anyone you like. You may see how following a treatment plan improves your blood pressure results.