Dario Health app not working? crashes or has problems?

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9 User reports:
App has problems
 User reports 9

⚠️ Most reported problems ⚠️
Something else
57.1%

Connection
19.0%

Not working
19.0%

Crashes
4.8%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 12 Reported Issues:

R
Rudy Miles 2025-02-11

App won’t open

S
Stephen Allar 2024-01-18

Dario connects, but when drop of blood placed goes back to "place a drop of blood". Does not recognize that blood has been placed

A
Ann Jensen 2023-12-17

Logbook data is not creating a sharable file - creates a file with zero bytes.

F
Frank Sciulli 2023-12-06

The email to send data to my computer contains a file, but it has zero bytes in it. This did not happen before, and is a real disappointment in a blood pressure/sugar measuring system I have come to rely on.

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A
Andreia Morrison 2023-08-02

I have been using and bragging about the dario system for over two years. Today, after I tested, I saw that the screen had changed and ALL my recorded history, detailed info, etc. has disappeared from my device. I am freaking out - I need help. I called the customer service number, was on hold for twenty minutes, and then hung up on. I tried sending an email and not sure if it even was delivered or will be read. Please HELP.

W
Walter Sklannik 2023-01-05

This morning I got an E5 code after measuring blood pressure . I took the batteries out and reinstalled in the BP machine. The squares never stopped spinning. There was no OK on duspkay.

C
Channa Texerua 2022-12-24

The software will not connect! I have uninstalled and tried reinstalling it, but it will not connect!

K
Kaylen Reynolds 2022-12-02

I have had my Dario for a couple of weeks and have loved it. Came home and went to test and it doesn't respond with the test strip. Hopefully there is an easy fix

J
Jack C Crofoot Jr 2022-09-04

I downloaded Dario App. started entering info after install. It will not communicate with my Iphone 11. I keep tapping resend code and it does not work. Re-entered my email and still after multiple attempts will not forward my code to open the Dario Glucose Monitor App. What are you doing to ameliorate this problem? When can I expect it to work? Should I just return the Dario Monitor for refund and go with a different product and Blog online that this is not a workable monitor and one should NEVER use it as it is not reliably supported?

⚠️ Troubleshoot | Report Issue ⚠️
S
Salvador Gutierrez 2022-08-31

The software will not connect!!!!!! I have u installed and tried to reinstalled it and it will not connect!!!!

S
Seth Kennedy 2022-08-01

App tries to open then Crashes

L
Leo Cailleteau 2022-07-25

After inputting information under new app, app crashes and will not open. New app has a bug.

Showing 1-12 of 12 reported issues:

Have a Problem with Dario Health? Report Issue




Common Dario Health Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Dario Health iPhone Issues and Solutions

  2. Dario Health Android App Issues and Solutions


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