Contact InstaPDF Support
Company Name: Mackh AG
About: Keep your documents safe and secure. Scan, edit and sync documents to all of
your devices.
InstaPDF Customer Service 💢
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3 Most reported problems 😔💔
Always saves full-size pages
by HeresMyTwoCents
Nice app, but it’s really annoying that it doesn’t automatically adjust the size of the scan to fit the size of the actual item scanned! For example, if you scan a receipt, it saves it as a full-size page with glaring white space on the left and right sides of the receipt instead of trimming the sides off so the saved document looks like the receipt. This is strange, because during the scan process, the app does recognize the edges of the receipt perfectly, but it doesn’t save it that way. Basically, it’s the same outcome as making a photocopy of something. Not at all what a scan app should do.
Might seem like a small issue until you browse through all your saved scans and they all look exactly the same in thumbnail view. So I guess it’s back to Scanner Pro for me. Too bad!
Password
by TammyFlo
I am unable to sign in to my account because I forgot my password and there is no option to retrieve it or make a new one
Hugely useful
by August_M
I gave this a less than perfect score mostly because of the awkwardness in cropping. I love the fact that it CAN crop and straighten images – that’s great. But the auto crop misses the exact edges just enough to be annoying and it has a huge problem recognizing the rectangle when it is three sided, such as a page in an open book. Likewise the manual cropping is a great feature but it is difficult and slow to use with a finger tip on an iPhone. That’s it. That’s all I have to complain about. This is still a hugely useful app.
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