VNC Client Status

Last Updated on 2014-01-02 by Evolve Networks

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User reports:
No current problems

- Banner ads can be removed for 99 cents

- Tends to crash frequently

- Limited features, such as inability to set color depth for Windows connections

- Mac-specific keys don't send proper sequences to Tiger-based Macs

- Ads still appear even after paying for ad removal

- Does not work/support iOS 11

- Device orientation issues and intermittent crashes make it unusable for some users.

Common VNC Client Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve VNC Client network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the VNC Client App
1. On android, goto Settings » VNC Client » click [Force Stop]

Clear VNC Client App Cache and Data:
1. On android, goto Settings » Apps » VNC Client » Storage » click [Clear Data] option. This clears both data and cache.
2. restart VNC Client.

On android, goto Settings » Apps or Manage Apps tab.
Click VNC Client » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto VNC Client » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch VNC Client