Are you having issues? Select the issue you are having below and provide feedback to Cisco Secure Client.
- VPN client will fail to establish a connection if running on a device with cellular and Wi-Fi both enabled
- No remember password option
- Random auto-connects with no notification
- Error message on all Apple devices
Complete guide to troubleshoot Cisco Secure Client app on iOS and Android devices. Solve all Cisco Secure Client app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cisco, developers of Cisco Secure Client.
Contact e-Mail: [email protected]
Cisco Secure Client (including AnyConnect VPN) provides reliable and easy-to-deploy encrypted network connectivity from any Apple iOS by delivering persistent corporate access for users on the go. Additionally, the Cisco Secure Client support IPsec IKEv2 with Next Generation Encryption. - Automatically adapts its tunneling to the most efficient method possible based on network constraints, using TLS and DTLS. This is the Cisco Secure Client (including AnyConnect VPN) application for Apple iOS. For additional licensing questions, please contact ac-mobile-license-request (AT) cisco. com and include a copy of "show version" from your Cisco ASA. Whether providing access to business email, a virtual desktop session, or most other iOS applications, AnyConnect enables business-critical application connectivity. AnyConnect for iOS requires Cisco Adaptive Security Appliance (ASA) Boot image 8. 0(4) or later. Through the use of Datagram Transport Layer Security (DTLS), TCP-based applications and latency-sensitive traffic (such as voice over IP [VoIP]) are provided an optimized communication path to corporate resources. If you are a System Administrator having difficulties configuring or utilizing the Application, please contact your designated support point of contact. Per App VPN requires ASA 9. 3(2) or later (5500-X/ASAv only) with Plus, Apex or VPN Only licensing and a minimum Apple iOS version of 10. x. You must have an active AnyConnect Plus, Apex or VPN Only term/contract to utilize this software. Please consult with your EMM/MDM vendor on configuration changes required to configure this new version if you are not setting it up manually. If you are an end-user and have any issues or concerns, please contact your organization’s support department. AnyConnect may never be used with non-Cisco servers. Use is no longer permitted for older Essentials/Premium with Mobile licensing. Please report any questions to ac-mobile-feedback@cisco. com. If you would like to give feedback, suggestions, or leave comments directly to the team, you can reach us on Twitter @anyconnect.