Grotto Pizza Swirl Rewards Reviews

Can’t reset password. Can’t create new account. Pretty much useless. Says something about password reset disabled for this program. Way too many questions regardless to even sign up if it did work.

App just redirects you to their website which is still not easy to order off of and you can’t just call the store to order either. Makes it a lot easier to just get Domino’s or Papa John’s instead

Food is really tasty but this all is just plain horrible. You can’t log In, change password or use many of the functions on GrottoPizzaSwirlRewards . It’s useless

Why make a app this terrible. I can’t even log in or reset my password terrible.

Basically GrottoPizzaSwirlRewards is unusable. Recently tried to order a pizza, here are several problems I encountered while trying to use GrottoPizzaSwirlRewards .
1. Input order info and my delivery info, then app crashed. Had to re enter everything.
2. Doesn't save address info so you have to input manually every time.
3. Entered order and wanted to view menu for additional items. My original order info was deleted.
4. Randomly froze during order input.

Was so frustrated I finally called store and placed order directly. GrottoPizzaSwirlRewards is a waste of space on my phone. I expect better from a good company like Grottos. Come on guys, hire some college students and they'll have it fixed up in no time. Your current app is an embarrassment. If you don't fix it, then remove it from GrottoPizzaSwirlRewards Store because it makes you look bad.

GrottoPizzaSwirlRewards allows you to order your pizza but it’s not adding any points to my total. I’ve spent over 300 bucks in the last 2 months and GrottoPizzaSwirlRewards isn’t showing up my swirl points. I’ve been stuck at 90 points for months. Also can’t access the points I have to use them. App is totally useless to it just wants to track your location! Quite honestly I’d give GrottoPizzaSwirlRewards ZERO stars if I could.

Ordering delivery on GrottoPizzaSwirlRewards is more painful than shaving with a cheese grater.

Definitely expect “swirl” if you try to use GrottoPizzaSwirlRewards.

Want to order? That’s not a navigation menu, it’s an ad!

Found the actual order button? Sorry, it’s going to open the website - where you’re inexplicably logged out.

Want to play along and log into the website inside GrottoPizzaSwirlRewards ? Nope: can’t actually click anything.

Want to give a rating? Well, you’re in luck! The frowny face is labeled “Horror” - perfect!

BUT, want to give specific feedback? That button opens an email without a TO address! (No wonder they don’t know the horror they put us through.)

Ultimately decide to call in your order? The automated system urges you to use GrottoPizzaSwirlRewards - haha.

Want to get credit for all your effort? The cashiers can’t look up your swirl card number. But you can use GrottoPizzaSwirlRewards to scan the QR code on your receipt!

Looking for the QR code on your receipt? There. Isn't. One.

>chef kiss<

GrottoPizzaSwirlRewards works a lot better than the website. The website is antiquated. GrottoPizzaSwirlRewards on iOS is a lot smoother. Shout out to Waitress Bella from Newark Main Street location does a great job.