S-pushTAN für iPhone und iPad Reviews

S-pushTAN für iPhone und iPad Reviews

Published by on 2024-07-09

🏷️ About: The S-pushTAN app is a mobile security procedure that allows users to securely approve transactions made through their Sparkasse account on their iPhone or iPad. The app ensures secure data transfer and is protected by a password, Touch ID, or Face ID. The app is free to download, but its use may cause costs.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
52.5%

🙄💅🫥 Neutral
26.1%

😎👌🔥 Positive experience
21.4%

~ from Justuseapp.com NLP analysis of 209 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

-Verifies you and opens your bank account

-Allows you to view your bank account



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

3.0 out of 5

Sparkasse really knows how to destroy any User Experience

2022-05-24

I am trying to add my Sparkasse card to Apple Pay. (Yes I am living in Germany) Anyhow in order to do so you have to download the Sparkasse App!?! I didn’t want that App but I thought what the heck let’s do it. After downloading, installing and setting a Passwort for SpushTAN I wanted to enable Apple Pay in the settings. In order to do so I need to change my TAN method to their own Push TAN which requires me again to download another App?!? After downloading and installing and trying to set it up with another password you need to request a letter to get a barcode to do so?!? And that is where it stops and a bad UX becomes unacceptable. Just imagine that every service (online banking, phone wallet, home automation, smart key, postal service, public transportation, shared mobility service and so on) would demand us to install multiple Apps each with different passwords!!! We would have hundreds of apps on our phones and no-one can keep track of so many accounts. (Deleting old account data when not used anymore, updating passwords, checking the terms of use and so on). Someone who doesn’t get how this is bad is not able to provide a banking service in 2000 anymore.

Worst App ever

2022-06-25

I am an IT person for 20 years and configure complex solutions but this thing makes me so mad everytime. There is just no way to redo config. My connection seems to be activated, i just never get the TAN. Horrible Horrible!!!!

Worst idea

2022-07-26

This is the worst idea the Sparkasse has ever had..

Wow. Setting the bar for worst banking experience in Germany

2022-08-27

The banking user experience here is a nightmare

Unusable

2022-09-28

Doesn’t work. Unable to select language. Deserves zero stars.

I can’t use my account.

2022-10-29

I hope bad people can use it as well.

Still no Touch-/FaceID

2022-11-30

Next Update without Touch-/FaceID :/ Hate to put in these complicated password every time! Have a look at Commerzbank photoTAN.

Horrible

2022-12-31

Please please please fix or update all app for Sparkasse they are flicking crashing fix it very soon

Does not work

2023-02-01

App does not even allow for password setup. Frozen on that page. No instructions provided. Strange that this is used by a leading financial institution.

This is insanely bad

2023-03-05

This takes the convenience out of online banking.

Very bad

2023-04-03

How should i know how much i have on my bank account, i need to have Sparkasse app and this one, wait, whaaaaaat. Are you serious, and you cannot normally register, login agh... it is not recommended and i repeat SpushTAN is not recommended to anyone

Ugh

2023-05-05

SpushTAN makes me seriously consider finding a new bank. Registration is a nightmare, changing a forgotten password is so convoluted it’s incredible. Also, why would you make a separate app from the main Sparkasse app...have a chat with your product person, it’s a terrible experience.

Worst app ever.

2023-06-05

Completely ridiculous. Makes me consider changing my bank. I have not been able to online bank for 3 weeks now, as SpushTAN keeps messing things up, and each time I have to wait for a new registration letter to come in the post! Absolutely terrible.

Frustrating

2023-07-07

Somehow SpushTAN go reset (maybe app update), so I was asked to request a new registration. But the process is broken, I can’t select my bank. I appreciate the thought for improved security, which for sure it is, since even I can’t use online banking right for my own account, but also it’s useless.

SMS doesn’t connect to the app

2023-08-07

Trying to register my account to SpushTAN ...
After going step by step in the registration process I get an sms which is supposed to activate SpushTAN with my account but the link goes to a dead end on Sparkasse page.

The page has instructions which doesn’t match the actual functions of SpushTAN .

Nightmare

2023-09-08

I agree with the other review. Reset is really nightmare especially if you are or live abroad. After I got the application working, SpushTAN was updated automatically and I received a pop up that a new app is needed. When I installed the newer version, no TANs were listed and I need a new register Letter. And yes 3 weeks waiting. As I am abroad I do not have a German phone number so only a mailed letter will apply. A real nightmare!

Wost banking app ever !!!

2023-10-10

I am now 3 months without access to my SK account. My TAN generator quit working. Now I got SpushTAN offered as a solution. In the Registrierungsbrief is a 6 digit password indicated to open SpushTAN . SpushTAN opens only with 8 + digits. After several tries the access is blocked again. Now I need a new R-Brief - 3 more weeks waiting! What a ridiculous system.
I was a customer for more than 50 years, now I need to change my bank due to inept account access options and unaceptable bad customer service.

Really bad

2023-11-10

If you forget the password you have used for sign up, you will never ever be able to use SpushTAN on that device again. The only way to fix it is buying a new iPhone... and yes, I had deleted SpushTAN several times and reinstalled it.
Very annoying is the auto check out as well. If you want to make several transfers, and you are not incredibly fast, you will have to enter your password for every transaction. One of worst Apps I have ever used

App doesn’t work on iPhone

2023-12-12

The pushTAN app is a nightmare. It continuously doesn’t work and resets my password so that I had to register again. Endless calls with service support hotline. I honestly consider canceling my Sparkasse bank account. what’s the use of a bank account without online banking? Ugghhhh!

Isn’t meant for everyone!

2024-01-12

Hey,
Just wanted to say SpushTAN is not meant for everyone. It’s sole purpose is to verify you and to open your bank account. You can delete it after that. If you want to view your bank account download the other Sparkasse app. Hope this helps,

-Pineapple

absolut worst...

2024-11-15

...app ever, wth

needs Touch-ID

2024-11-15

SpushTAN eorks just fine, but it REALLY NEEDS touch-ID support!!!

Great and simple app, but no touch id

2024-11-15

I like SpushTAN, very simple and works as a charm. Please add touch id, i wish i wouldnt use any passwords anymore.



Is S pushTAN Safe? 🤗🙏


Yes. S-pushTAN für iPhone und iPad is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 209 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.0/5 . Justuseapp Safety Score for S pushTAN Is 29.0/100.


Is S pushTAN Legit? 💯


Yes. S-pushTAN für iPhone und iPad is legit, but not 100% legit to us. This conclusion was arrived at by running over 209 S-pushTAN für iPhone und iPad User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for S pushTAN Is 64.4/100..


Is S-pushTAN für iPhone und iPad not working? 🚨


S-pushTAN für iPhone und iPad works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with S-pushTAN für iPhone und iPad? Post a Review




Features

- Allows users to place payment orders and send them securely

- Shows the details of the order and allows users to release the order by swiping

- Usable for all orders with TAN release, including transfers, submitting or changing standing orders, securities or service orders, and more

- Requires activation by the user's Sparkasse and a registration letter for the first setup

- Communicates exclusively encrypted via tested interfaces and ensures secure data transfer according to German online banking requirements

- Access to the app is protected by a password, Touch ID, or Face ID

- Automatically locks after a short period of time to secure data even if the iPhone or iPad gets lost

- Confirmed by the German TÜV to meet the highest safety standards every year anew

- Requires iOS version 13 or higher on the user's iPhone or iPad

- Not executable on jailbroken devices to ensure high security standards

- Requests necessary permissions for the smooth functioning of the app

- Privacy policy and End User License Agreement of Star Finanz GmbH apply to the use of the app.

  Customer Service/Support