S-pushTAN für iPhone und iPad Reviews

I am trying to add my Sparkasse card to Apple Pay. (Yes I am living in Germany) Anyhow in order to do so you have to download the Sparkasse App!?! I didn’t want that App but I thought what the heck let’s do it. After downloading, installing and setting a Passwort for SpushTAN I wanted to enable Apple Pay in the settings. In order to do so I need to change my TAN method to their own Push TAN which requires me again to download another App?!? After downloading and installing and trying to set it up with another password you need to request a letter to get a barcode to do so?!? And that is where it stops and a bad UX becomes unacceptable. Just imagine that every service (online banking, phone wallet, home automation, smart key, postal service, public transportation, shared mobility service and so on) would demand us to install multiple Apps each with different passwords!!! We would have hundreds of apps on our phones and no-one can keep track of so many accounts. (Deleting old account data when not used anymore, updating passwords, checking the terms of use and so on). Someone who doesn’t get how this is bad is not able to provide a banking service in 2000 anymore.

Hey,
Just wanted to say SpushTAN is not meant for everyone. It’s sole purpose is to verify you and to open your bank account. You can delete it after that. If you want to view your bank account download the other Sparkasse app. Hope this helps,

-Pineapple

If you forget the password you have used for sign up, you will never ever be able to use SpushTAN on that device again. The only way to fix it is buying a new iPhone... and yes, I had deleted SpushTAN several times and reinstalled it.
Very annoying is the auto check out as well. If you want to make several transfers, and you are not incredibly fast, you will have to enter your password for every transaction. One of worst Apps I have ever used

I am now 3 months without access to my SK account. My TAN generator quit working. Now I got SpushTAN offered as a solution. In the Registrierungsbrief is a 6 digit password indicated to open SpushTAN . SpushTAN opens only with 8 + digits. After several tries the access is blocked again. Now I need a new R-Brief - 3 more weeks waiting! What a ridiculous system.
I was a customer for more than 50 years, now I need to change my bank due to inept account access options and unaceptable bad customer service.

I agree with the other review. Reset is really nightmare especially if you are or live abroad. After I got the application working, SpushTAN was updated automatically and I received a pop up that a new app is needed. When I installed the newer version, no TANs were listed and I need a new register Letter. And yes 3 weeks waiting. As I am abroad I do not have a German phone number so only a mailed letter will apply. A real nightmare!

Trying to register my account to SpushTAN ...
After going step by step in the registration process I get an sms which is supposed to activate SpushTAN with my account but the link goes to a dead end on Sparkasse page.

The page has instructions which doesn’t match the actual functions of SpushTAN .

Somehow SpushTAN go reset (maybe app update), so I was asked to request a new registration. But the process is broken, I can’t select my bank. I appreciate the thought for improved security, which for sure it is, since even I can’t use online banking right for my own account, but also it’s useless.

Completely ridiculous. Makes me consider changing my bank. I have not been able to online bank for 3 weeks now, as SpushTAN keeps messing things up, and each time I have to wait for a new registration letter to come in the post! Absolutely terrible.

SpushTAN makes me seriously consider finding a new bank. Registration is a nightmare, changing a forgotten password is so convoluted it’s incredible. Also, why would you make a separate app from the main Sparkasse app...have a chat with your product person, it’s a terrible experience.

The pushTAN app is a nightmare. It continuously doesn’t work and resets my password so that I had to register again. Endless calls with service support hotline. I honestly consider canceling my Sparkasse bank account. what’s the use of a bank account without online banking? Ugghhhh!

How should i know how much i have on my bank account, i need to have Sparkasse app and this one, wait, whaaaaaat. Are you serious, and you cannot normally register, login agh... it is not recommended and i repeat SpushTAN is not recommended to anyone

I am an IT person for 20 years and configure complex solutions but this thing makes me so mad everytime. There is just no way to redo config. My connection seems to be activated, i just never get the TAN. Horrible Horrible!!!!

App does not even allow for password setup. Frozen on that page. No instructions provided. Strange that this is used by a leading financial institution.

Please please please fix or update all app for Sparkasse they are flicking crashing fix it very soon

Next Update without Touch-/FaceID :/ Hate to put in these complicated password every time! Have a look at Commerzbank photoTAN.

I hope bad people can use it as well.

Doesn’t work. Unable to select language. Deserves zero stars.

This takes the convenience out of online banking.

The banking user experience here is a nightmare

This is the worst idea the Sparkasse has ever had..

...app ever, wth

I like SpushTAN, very simple and works as a charm. Please add touch id, i wish i wouldnt use any passwords anymore.

SpushTAN eorks just fine, but it REALLY NEEDS touch-ID support!!!