Company Name: Star Finanz GmbH
About: Get on the safe side: With the S-pushTAN app, you can get the practical and
secure approval procedure of your Sparkasse on your iPhone or iPad. When banking
online, use pushTAN, an advanced, mobile security procedure.
Listed below are our top recommendations on how to get in contact with S-pushTAN für iPhone und iPad. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact S-pushTAN für iPhone und iPad. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Star Finanz GmbH
https://cdn.starfinanz.de/products/pushtan/legal/privacy-S-iOS.html
https://cdn.starfinanz.de/index.php?id=s-pushtan-lizenzbestimmung
by Tinkous
I am trying to add my Sparkasse card to Apple Pay. (Yes I am living in Germany) Anyhow in order to do so you have to download the Sparkasse App!?! I didn’t want that App but I thought what the heck let’s do it. After downloading, installing and setting a Passwort for the app I wanted to enable Apple Pay in the settings. In order to do so I need to change my TAN method to their own Push TAN which requires me again to download another App?!? After downloading and installing and trying to set it up with another password you need to request a letter to get a barcode to do so?!? And that is where it stops and a bad UX becomes unacceptable. Just imagine that every service (online banking, phone wallet, home automation, smart key, postal service, public transportation, shared mobility service and so on) would demand us to install multiple Apps each with different passwords!!! We would have hundreds of apps on our phones and no-one can keep track of so many accounts. (Deleting old account data when not used anymore, updating passwords, checking the terms of use and so on). Someone who doesn’t get how this is bad is not able to provide a banking service in 2000 anymore.
by Nutglzthlhho
If you forget the password you have used for sign up, you will never ever be able to use this App on that device again. The only way to fix it is buying a new iPhone... and yes, I had deleted the app several times and reinstalled it.
Very annoying is the auto check out as well. If you want to make several transfers, and you are not incredibly fast, you will have to enter your password for every transaction. One of worst Apps I have ever used
by Pmu$
I am now 3 months without access to my SK account. My TAN generator quit working. Now I got this app offered as a solution. In the Registrierungsbrief is a 6 digit password indicated to open the app. The app opens only with 8 + digits. After several tries the access is blocked again. Now I need a new R-Brief - 3 more weeks waiting! What a ridiculous system.
I was a customer for more than 50 years, now I need to change my bank due to inept account access options and unaceptable bad customer service.
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