S-pushTAN app not working? crashes or has problems?

S-pushTAN Status

Published by on 2023-12-05

Get on the safe side: With the S-pushTAN app, you can get the practical and
secure approval procedure of your Sparkasse on your iPhone or iPad. When banking
online, use pushTAN, an advanced, mobile security procedure.


I have a problem with S-pushTAN

Are you having issues? Select the issue you are having below and provide feedback to S-pushTAN.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Crashes
44.4%

Something else
44.4%

Payments
33.3%

Connection
11.1%


Reported Issues: 4 Comments

By Samuele Carlomagno   1 year ago


My app crashes as soon as I open it.

By Muhammad Bajwa   1 year ago


Hello, I am in Pakistan now and my PushTAN app logging not working showing communication issue. How to fix it?

By Carsten   1 year ago


When I would like to approve a TAN Freigabe, the red button is unresponsive.

By Dana   1 year ago


When I go to approve a payment transfer, the button is unresponsive. I've tried re-downloading and it's been like this for days.


Common dislikes about S-pushTAN app

-If you forget the password you have used for sign up, you will never ever be able to use this App on that device again

-The only way to fix it is buying a new iPhone

-Very annoying auto check out



Have a Problem with S-pushTAN für iPhone und iPad? Report Issue

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Common S-pushTAN Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Star Finanz GmbH, developers of S-pushTAN.


88.89% Contact Match

Developer: Star Finanz GmbH

E-Mail: [email protected]

Website: Visit S-pushTAN Website



About this app

You can start with the S-pushTAN app if you are registered for the pushTAN procedure and have got your personal registration letter. 1 - Apply for the pushTAN procedure or switch from your previously used procedure at the online branch of your Sparkasse. 2 - Download the S-pushTAN app to your iPhone or iPad for free. 3 - As soon as you have received the registration letter from your Sparkasse, start setting up the S-pushTAN app. • The S-pushTAN app communicates exclusively encrypted via tested interfaces and ensures secure data transfer according to German online banking requirements. • Access to S-pushTAN is protected by a password you have chosen and optionally by Touch ID or Face ID. • SpushTAN automatically locks after a short period of time, which means that your data is secured as much as possible even if the iPhone or iPad gets lost. • The German TÜV confirms these highest safety standards every year anew. • In order to be able to use pushTAN, you need an activation by your Sparkasse and a registration letter for the first setup. • In order to use the current version of SpushTAN , you need iOS from version 13 on your iPhone or iPad. • If your iPhone or iPad is jailbroken, S-pushTAN is not executable on it.  When banking online, use pushTAN, an advanced, mobile security procedure. • When banking online with iPhone, iPad or computer, place your payment orders and send them. • The S-pushTAN app always shows the details of the order.  The important high security standards for the mobile banking we offer cannot be guaranteed on manipulated devices. • Please do not deny S-pushTAN any of the requested permissions when setting it up, as these are necessary for the smooth functioning of SpushTAN . • You get SpushTAN for free, but its use can cause costs.  Get on the safe side: With the S-pushTAN app, you can get the practical and secure approval procedure of your Sparkasse on your iPhone or iPad.  Just check the order data and release the order by swiping. • Usable for all orders with TAN release.  Whether transfers, submitting or changing standing orders, securitie or service orders and much more.  Please note the given information of your Sparkasse.  We take the protection of your data very seriously.  It is regulated in the privacy policy.  By downloading and/or using the S-pushTAN app, you fully acknowledge the terms of the End User License Agreement of Star Finanz GmbH. 



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