BorrowBox Library app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
32.8%

Login
17.8%

Crashes
17.4%

Connection
12.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of BorrowBox Library Problems 😠👌🔥

- Volume goes down to zero when connected to Bluetooth in car.

- AudioBooks just stop playing.

- Limited library selection.

- Books are often reserved or on loan.

  114 Reported Issues: 😵🆘🛟🚨📢

Jennifer Erakovic
2022-07-27

While listening to audio book, it stops, whether I have selected "sleep" or not. It starts up when I touch side wake up button.

M
2022-07-25

Audio books stop by themselves every few minutes. The sleep timer is not set. I have used the app most days for years and this has not happened before.

Lorraine
2022-07-24

Sleep function on audio not working. Either timer doesn't start or runs down but doesn't stop play.

Edi Biasutti
2022-07-23

Audio cuts out every few seconds!!

Lyn McElgunn
2022-07-22

I had the borrow box app on my iPad & after our local library changed to a new system it wouldn't work so I deleted it and tried to reinstall it but When I try to download the Borrow box app now it says 'borrow box is not comparable with this iPad'.

Sharon Lord
2022-07-19

When I go back into reading my book it keeps asking me to restore

Linda Farran
2022-07-10

E-book reverts to first page each time it’s reopened irregardless of the page I previously read

Malcolm Beard
2022-07-08

On opening the icon on my Apple mobile, main page opens (with updating library spinning) then the 'Libraries West' page, then the app reverts back to my home page. This has been the case for the past two days. Prior to this I have been using it undisturbed for a month.

Fmm
2022-06-28

I cannot log in, it says an error has occurred been like this for three weeks? Have contacted library via email as said my account had expired to no avail?!

Deirdre O Broin Lennon
2022-06-28

The sound is extremely low suddenly, can hardly hear it.

Mary-Louise Scolding
2022-06-22

During the past two days I have found that I cannot download any of my hoped borrowings on my iPad.! This is highly disappointing can you help?

Edward Berresford
2022-06-18

HI, Whenever I open Borrowbox for a new seession, it goes back to library, refreshes library, then have to click on the book I'm in the middle of reading! This takes about 5 minutes of time that should be spend enjoying reading book! Wholly unsatisfactory! Edward

Trev
2022-06-15

Slow, won't always log on, won't remember last page. rubbish compared to Libby

Theresa Morris
2022-06-11

😡😡😡😡😡😡really this is so frustrating I am thinking of going back to my Amazon books at least I won’t have issues with renewing or trying to Remember what page I was on last. This BorrowBox is just too much hassle. Its telling me my account is locked so I need to contact my library 🤬🤬🤬

Theresa Morris
2022-06-11

Since last night I have not been able to login to my BorrowBox on my devices it keeps giving me a message that my account has been locked and to contact the library. This is crazy because for one thing who can you contact at night and it’s a nightmare to contact anyone on the web for help. Very frustrating. Please can you help.

Michael O Sullivan
2022-06-09

Page numbers not changing when I turn page.

Rob
2022-06-05

Was reading fine when App just logged me out and requests PIN. When entered it just hangs. Can’t get it to do anything now

Philip
2022-06-05

North Yorkshire libraries has pulled the plug on overdrive and libby, and substituted the useless borrowing.........its slow spending most of the time counting pages. Rubbish Rubbish Rubbish Rubbish.

Margaret Nash
2022-06-04

My BorrowBox has suddenly stopped working. It’s telling me my account has been locked out and to contact my library staff for assistance.

Helen Lawlor
2022-06-01

Audio books keep returning to previous tracks/chapters

O'Connor Claire
2022-05-28

Can't load my books on borrowboxso can't continue to listen to the book that I have been listening to for past few days

Neil
2022-05-17

BorrowBox when compared to Overdrive is useless. 1. Browsing for a book is not easy. A. It's set up for the idiot faction. B. No filter system. 2. Font control size regularly fails and reverts to microdot size. 3. Reverts to the open page and reloads the book making about 2 minutes before able to continue reading. 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

Richard
2022-05-06

My library (North Yorkshire) has, with marginal notice cancelled the working Overdrive for the non-functioning Borrowbox. My account is quite simply no is no longer recognised. Support needless to say is non existant

Joanne Keevers
2022-03-28

Player keeps stopping after 1 minute. Can't get continuous play

Showing 91-114 of 114

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About this app

The BorrowBox app makes it easy to browse, borrow and read or listen to your library’s eBooks and eAudiobooks anywhere, everywhere.  If BorrowBox is available through your local library you can simply login with your member details to access the library’s collection of eBooks and eAudiobooks.