Contact BorrowBox Library

Contact BorrowBox Library Support


Company Name:

About: The BorrowBox app makes it easy to browse, borrow and read or listen to your
library’s eBooks and eAudiobooks anywhere, everywhere. If BorrowBox is
available through your local library you can simply login with your member
details to access the library’s collection of eBooks and eAudiobooks.


 
  2024-11-21

BorrowBox Library Customer Service 👿🤬😡😠💢😤

BorrowBox Library Contact Information

Listed below are our top recommendations on how to get in contact with BorrowBox Library. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact BorrowBox Library. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).








Read 12 Customer Service Reviews 😭😔💔

4.7 out of 5
Barbara Jaggar
2024-05-08

When reading a book on my I phone there is a black bad running across the top of the screen obscuring the first 2 lines of every page ?

Alison Crane
2023-08-19

I use Borrowbox with Warrington Libraries (Livewire). Because I use a Kobo reader I cannot renew the loan from the Kobo. I have to download the book again and so all my bookmarks are lost. This is a major fault with Borrowbox. I have tried persuading the library service to go back to Libby or Overdrive which both permitted refreshing the loan details on the Kobo but to no avail. I can't imagine I'm the only person who fids this so frustrating that I'm considering giving up and trying to register with a different Library to get away from Borrowbox. How long will it be before you allow users to update from their reader rather than having to go on the computer and start again from scratch.

Diane Dean
2023-07-23

I, use borrow box on kindle fire it stopped working half way through a book and information said no longer available on for kindle . When will I be able to get this app on kindle as am disabled and find it really a great 👍help. Thanks.

Jo
2023-06-10

I'm having the same issue as another user, the audiobook feature when on sleep timer ends at the end of every chapter instead of continuing to play until the end of the timer. It previously worked fine but since about one day ago has stopped working properly. It displays as 1 second or two seconds left in chapter and just freezes there. Most frustrating as I use the audiobooks to fall asleep to, now it keeps me awake having to keep opening the app to move the chapters on!

Richard Salter
2023-05-07

I am using BorowBox on an ipad and cannot find the renew book button. I can see the return book button against each loan.

James
2023-04-24

Hi I live in Dorset England and at the moment today's date I'm unable to download anything nothing is responding to my clicks is there a problem with BorrowBox or could it be on my side thank you for your help.

James Halley
2022-08-18

I have downloaded a book - "61 Hours" by Lee Child but unable to open it as now showing "Counting Pages"and "Loading Chapter". I am with Live Argyll. Ref. No. 24115 000047124. Can you help me?

Ron Freeman
2022-08-03

I am unable to download file for ereader (Adobe ePub) so that I can load to a Kindle using the Caliber App. on a Mac. Have been using successfully for several years but now the URLLink.acsm file is not fully downloading to computer.

Phil Sheahan
2022-01-25

I was in the middle of an audio book when it suddenly stopped , so very disappointing only heard about half of it! The name of book is Someone we know. It was brilliant to have borrow box all through covid and I am really grateful. Phil

Waste of time for small town

2022-04-29

by PinkSurvivor78

Apparently there isn’t a way to use this app without your library information. I live in a small town of 6k, therefore my library isn’t in the selection. Deleting the app after this review. I will just continue to use my library’s online service and the subscription service from Scribd. Toodles. Update: Customer Service quickly responded to my question. I didn’t get the answer I wanted, but it was the one I figured I’d get. This APP is only for members of libraries affiliated with Borrow Box. It’s a shame... due to this, it is nearly certain small towners won’t have the ‘privilege’ to use the app. I’d give it a 0 if there was one... as it serves no purpose for me... but only a waste of my time.

Horrible app

2022-05-06

by 128495957462739303026

This is absolutely horrible
Ita almost impossible to actually read a book or listen to an audiobook because its reserved or on loan which makes absolutely no sense because i mean its online so there should be copys
I searched up about 20 books a few hours ago and only 1 of them was free and i just tried to read it but its now saying that i returned the book and now i have to wait until the fourth of October to read it
This is absolutely ridiculous

Only U.K. libraries

2022-05-13

by Deiytrea1

Despite being in the American App Store this only shows libraries in the U.K. which is useless if you don’t live there.


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