Are you having issues? Select the issue you are having below and provide feedback to BorrowBox Library.
- Volume goes down to zero when connected to Bluetooth in car.
- AudioBooks just stop playing.
- Limited library selection.
- Books are often reserved or on loan.
Borrow Box constantly rotates page to landscape when I am trying to read it in portrait view. Also, I can’t access the bookmark as it is covered by the top and bottom panels which respond only occasionally to the remove gesture. I am using it on an iPad 6th Generation running IOS 16.
On Apple IPAD mini. Borrowbox no longer allows selecting a chapter or skipping back and forward by chapter. Can only progress a page at a tijme or sliding the control at the bottom of the screen. I notice it no longer calculates the page count on opening a book or after resizing fonts. Problem started on the last but one update. Still OK on Android.
Good morning The book has downloaded and I’ve started reading it. But when I open it there is no text. Can you help. Than you
Had the same problem with iPad only showing front page. Try going into the BorrowBox App on the iPad and turn on compatibility mode.
Like many other users, BorrowBox has stopped working on my iPad mini 2, iOS version 12.5.7. I can access the cover page of a book, but page 0001 fails to load. Can please advise on a fix for this issue.
Ipad problem. Any downloaded book will only dislay the cover but will not load pages. Started about 2 days ago. Reinstalling app or rebooting Ipad has no effect. Still works OK on phone or laptop (Windows 11)
Hi my Borrowbox eaudio is stuck on a chapter and won't allow me to select ch 1. Please advise thanks very much.
Hi Borrow Box on my Apple iPad has hung in the middle of a book on page 0000 of 0000
I installed the BB app on my Android phone. I borrowed two books but when I press the Download Now button, I hear a click but nothing happens. I can read the book online on my computer, but not on my phone. Please help.
Borrowbox stopping after each chapter
App won’t open.
Borrowbox stopping after every chapter.
Stops playing after each chapter. It won't play the book continuously as it always used to. I've cleared the cache, but makes no difference. Please advise!
I want to download to ereader but when I press the green box to download, it only gives me the option to 'download ebook' and not 'download for ereader'. A month ago i had an option to 'download for ereader' and used this to download onto Adobe Digital editions and then downloaded onto my Kobo. I do not have this option anymore. Can you help please?
Have successfully used BorrowBox for many years. Have attempted to download 'The Vanishing of Margaret Small'. It appears in my loans section but when I try to open it I only get the cover and but no pages. It seems my Ipad is trying to obtain the pages but with no success. I have returned the book and reordered it twice but the same issue occurs. Any suggestions?
Have successfully used BorrowBox for many years. Have attempted to download 'The Vanishing of Margaret Small'. It appears in my loans section but when I try to open it I only get the cover and but no pages. It seems my Ipad is trying to obtain the pages but with no success. I have returned the book and reordered it twice but the same issue occurs. Any suggestions?
Won’t open past the council’s updating library page. How can I fix this?
Ebook 'You will never be found ' by Tove Alsterdal will not work. Just keeps saying that borrowbox has stopped working. My other ebooks and eaudiobooks are working.
Hi As I am listening on audio, it continually keeps stopping every minutes or so and I have to press start again. Very frustrating. Can u help. I have never had any issues before.
Hi my BorrowBox will download e books onto my kindle fire but will not open them it just goes round in a loop I have tried resetting the app but no joy Audio books are fine. Any suggestions
On several audiobooks, the recording cuts off the first second or so, and the word is missed. This is important for chapter titles. Examples include: David Olusoga's Black and British short history, Margaret Atwood's Madd Adam trilogy, and others. Small issue with disproportionate consequences. I love borrowbox/Bolinda. Please rectify this. I'm on android Stu
Borrow Box has frozen the iPad. Completely. Can't turn it off or access menus or settings or anything. Been like it for 24 hours.
BorrowBox has stopped syncing to latest page read when I use a different device to continue reading
Have been using the app for some years now and have not had any issues until the past 7-10 days. The playback just stops, then switches to a Voice Control screen. The only way can get out of that is to go back to the Borrow box app and then it starts playing from a random position, then the Voice Control screen comes back again. It also randomly stops playback or just changes chapter again then stops and chooses another chapter. Am using iphone 8 and an old iphone 5c I changed to another phone and is same issue. It has just become unusable. I am very upset at this. What is happening? There are no update messages on the app.
Asking me to put my password in again. Then seems to just hang! No idea why.
Cannot search for books anymore.
I have chapters missing when downloading audiobooks. Don't know how to delete the download to re-try without returning the book, When I click on the track listing it just shows a green line. When playing the chapter previous it just skips over the missing one. I tried to download on my phone and got the same issue
Choose book but can't get audio
Been using Borrow Box up for years and it has been wonderful. It s been great when it was upgraded to when you borrow a book it automatically down loads. But lately it just keeps stopping at different intervals of time. Within minutes or hourly. I don't know how to fix it?
Been using Borrow Box up for years and it has been wonderful. It s been great when it was upgraded to when you borrow a book it automatically down loads. But lately it just keeps stopping at different intervals of time. Within minutes or hourly. I don't know how to fix it?
Complete guide to troubleshoot BorrowBox Library app on iOS and Android devices. Solve all BorrowBox Library app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bolinda digital, developers of BorrowBox Library.
The BorrowBox app makes it easy to browse, borrow and read or listen to your library’s eBooks and eAudiobooks anywhere, everywhere. If BorrowBox is available through your local library you can simply login with your member details to access the library’s collection of eBooks and eAudiobooks.