DiDi app not working? crashes or has problems?

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I have a problem with DiDi

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2 User reports:
App has problems
 User reports 2

⚠️ Most reported problems ⚠️
Something else
50.0%

Login
25.0%

Not working
25.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of DiDi Problems 🔥

- The app can be difficult to navigate, especially for non-Chinese speakers.

- The app sometimes does not translate into English automatically.

- There have been reports of sexual assault and other safety concerns with Didi drivers.

- Customer service may not always be helpful in resolving issues, such as lost items or bad experiences with drivers.

📋 2 Reported Issues:

G
G 2024-04-11

Can't download didi for greater china. Normal didi can but it says that it does not have coverage for suzhou

Y
Yenfong 2023-11-02

I have tried to create account but unsuccessful, no matter using own mobile data or wifi also cannot, can please assist

Showing 1-2 of 2 reported issues:

Have a Problem with DiDi: Ride Hailing in China? Report Issue




Common DiDi Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. DiDi iPhone Issues and Solutions

  2. DiDi Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@didichuxing.com

Website: 🌍 Visit DiDi Website

Privacy Policy: https://s.didi.cn/P76bgT

Developer: DiDi




‼️ Outages Happening Right Now

  • Mar 09, 2025, 09:06 PM

    a user from Aubiet, France reported problems with DiDi : Login

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