RBFCU app not working? crashes or has problems?

RBFCU Status

Published by Randolph-Brooks Federal Credit Union on 2023-11-30

With the RBFCU Mobile app, your personal finances are easy to manage. Whether
you need to check your balance, make a payment, deposit a check or find an ATM,
the RBFCU Mobile app helps you do it all from wherever you are.

I have a problem with RBFCU

Are you having issues? Select the issue you are having below and provide feedback to RBFCU.

User reports:
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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 5 Comments

By JP 10 months ago

whomever is responsible for the mobile app and the online website is a FUC%ING IDIOT !!! oh, i'm sorry - they would have to become a LOT SMARTER to be classified as an IDIOT (sorry to all the dignified idiots out there).

By Jorge Arellanes 11 months ago

RBFCU Online Banking is not working.... This is constant!!!! WTF?

By Jeff Cotton 1 year ago

Mobile app quit working, cannot connect to my account.

By Laurie brainerd 1 year ago

I’m SO frustrated. My app no longer allows me to login…ever since the new credit cards came out. My password is valid as I can login the web page. I rely on the app!!!!!!! I also am researching where to move my accounts to. I need better infrastructure. The ONLY advise available is to update the app. I have several times. That ain’t it! Get your shit together people. Don’t you test before rolling out????

By Victoria A Bergeron 1 year ago

I have had many issues with RBFCU internet app to the point of now wanting to cancel my account and find another bank.

Common dislikes about RBFCU app

- App stopped working last week

- Clunky

- Some functions do not work properly

- Requires additional input to access

- Old version was better

- Locks people out of the old app

- Does not offer all of the features of the old one

- Unable to see credits and debits separately within one balance

Have a Problem with RBFCU? Report Issue

Common RBFCU Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RBFCU app on iOS and Android devices. Solve all RBFCU app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RBFCU iPhone Issues and Solutions

RBFCU iOS app crashes, not working, errors
RBFCU iOS app network issues
RBFCU on iOS has black/white screen

RBFCU Android App Issues and Solutions

RBFCU has errors/crashing/not working
RBFCU server network connectivity issues
RBFCU has black screen

RBFCU iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RBFCU app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RBFCU app crashes or not working on Iphone (iOS):

Close and restart the RBFCU app on iPhone
Update RBFCU app to the Latest Version for iOS
Uninstall and reinstall RBFCU iPhone app
Update your iPhone to the latest iOS version

Fix RBFCU on iPhone unable to connect to server/internet connection issues::

To resolve RBFCU network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RBFCU black/white screen (blank screen) on iPhone:

Follow the RBFCU iOS app troubleshooting guide Here →

RBFCU Android App Issues and Solutions

Fix RBFCU not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RBFCU app issues:

Force Stop the RBFCU App
1. On android, goto "Settings" » click RBFCU app. » click "Force Stop".

Update RBFCU to the latest version on PlayStore

Clear RBFCU App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RBFCU app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RBFCU.

Fix RBFCU unable to contact server/ RBFCU internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RBFCU » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RBFCU » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RBFCU on android.

Solve RBFCU black/white screens issue on Android:

Follow the RBFCU android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Randolph-Brooks Federal Credit Union, developers of RBFCU.

100% Contact Match

Developer: Randolph-Brooks Federal Credit Union

E-Mail: [email protected]

Website: Visit RBFCU Website

72.73% Contact Match

Developer: Bank Fund Staff FCU

E-Mail: [email protected]

Website: Visit Bank Fund Staff FCU Website

About this app

Whether you need to check your balance, make a payment, deposit a check or find an ATM, the this app Mobile app helps you do it all from wherever you are. Download RBFCU today! If you need help with the this app Mobile app, check this app. org/troubleshootapp for solutions to common issues. For this app members. Some restrictions may apply. **Additional qualifications apply to use Mobile Deposit. All deposits, including Mobile Deposits, are subject to the this app Funds Availability Policy. Federally insured by NCUA. *Loans subject to credit approval and rates subject to change without notice. With the this app Mobile app, your personal finances are easy to manage. Qualify for membership and join online at this app. org. Certain restrictions, including daily and monthly deposit limitations, may apply. this app does not charge a fee for the this app Mobile app, but you may be charged for data by your mobile wireless provider.