RBFCU app not working? crashes or has problems?

RBFCU Status

Last Updated on 2025-01-15 by Randolph-Brooks Federal Credit Union

I have a problem with RBFCU

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7 User reports:
App has problems

User reports 7

⚠️ Most reported problems ⚠️

Something else

41.7%

33.3%

Not working

16.7%

Crashes

8.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of RBFCU Problems 🔥

- App stopped working last week

- Clunky

- Some functions do not work properly

- Requires additional input to access

- Old version was better

- Locks people out of the old app

- Does not offer all of the features of the old one

- Unable to see credits and debits separately within one balance

📋 5 Reported Issues:

JP 2023-06-20

whomever is responsible for the mobile app and the online website is a FUC%ING IDIOT !!! oh, i'm sorry - they would have to become a LOT SMARTER to be classified as an IDIOT (sorry to all the dignified idiots out there).

Jorge Arellanes 2023-05-17

RBFCU Online Banking is not working.... This is constant!!!! WTF?

Jeff Cotton 2023-04-13

Mobile app quit working, cannot connect to my account.

Laurie Brainerd 2023-03-09

I’m SO frustrated. My app no longer allows me to login…ever since the new credit cards came out. My password is valid as I can login the web page. I rely on the app!!!!!!! I also am researching where to move my accounts to. I need better infrastructure. The ONLY advise available is to update the app. I have several times. That ain’t it! Get your shit together people. Don’t you test before rolling out????

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Victoria A Bergeron 2023-02-01

I have had many issues with RBFCU internet app to the point of now wanting to cancel my account and find another bank.

Showing 1-5 of 5 reported issues:

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Common RBFCU Problems & Solutions. Troubleshooting Guide

Table of Contents:

RBFCU iPhone Issues and Solutions

RBFCU iOS app crashes, not working, errors
RBFCU iOS app network issues
RBFCU on iOS has black/white screen

RBFCU Android App Issues and Solutions

RBFCU has errors/crashing/not working
RBFCU server network connectivity issues
RBFCU has black screen

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RBFCU iPhone Issues and Solutions

How to fix RBFCU app crashes or not working on Iphone (iOS):

Close and restart the RBFCU app on iPhone
Update RBFCU app to the Latest Version for iOS
Uninstall and reinstall RBFCU iPhone app
Update your iPhone to the latest iOS version

Fix RBFCU on iPhone unable to connect to server/internet connection issues::

To resolve RBFCU network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

RBFCU Android App Issues and Solutions

Fix RBFCU not working on Android, crashes, errors or is unresponsive:

Force Stop the RBFCU App
1. On android, goto Settings » RBFCU » click [Force Stop]

Update RBFCU to the latest version on PlayStore

Clear RBFCU App Cache and Data:
1. On android, goto Settings » Apps » RBFCU » Storage » click [Clear Data] option. This clears both data and cache.
2. restart RBFCU.

Fix RBFCU unable to contact server/ RBFCU internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click RBFCU » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto RBFCU » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch RBFCU