Contact Remotie Support

by Wloyd2k1

I used an older version of this app for quite a few years and never really had issues with it at all. I recently updated my device and decided to get all my apps up to date as well. This app connects to my tv fine and has auto connect once you open the app which is an improved feature over the older version I was using. However, I can still use volume up/down and that’s about all its good for. If a swipe the remote over to go the the smart hub remote controls, every button has the pop up ad to purchase the full version. That’s quite annoying but even worse is it won’t let you access smart hub AT ALL!!! Then on top of that, you can’t even get back to the volume and channels control screen because of the annoying pop up. I closed the app, removed from background, disconnected from tv and now every time it opens it goes straight to smart hub controls screen with all the annoying pop ups. This is is absolutely useless junk. Deleted from phone.

by Chanté1111

CAN NOT USE UNLESS APP’s APPROVED EACH TIME! To approve the app I need either my “Samsung TV remote” which defeated the purpose of this app for me(I wanted it when remotes were lost) OR I need the “DISH remote” try and put it on TV mode to approve the apps remote to use ...EVERY SINGLE TIME! With older version of app & before updating remote, the approval was every so often-this is unfortunately what I felt I had to deal with not paying for it, which I was fine tho I thought, WHY, once you have approved an app would you need to continually approve it? It would be best to put a setting on it that YOU could CHOOSE how often you want to have it approved. I would choose ONCE! THIS IS FRUSTRATING NOW NOT WORTH IT I GUESS UNLESS YOU PAY? But I don’t know if approval would go away then either?!

by Average User

The app works when the tv is on but lacks polish and support for modern multi app ui.

The app only opens in full screen mode. It should allow for split screen mode with the Apple TV remote. It only works in portraits mode which is makes for an awkward position when using it while attached to the apple keyboard. Landscape mode support is a must and an easy fix!

The app cant communicate with the tv while it’s off so turning it on still needs to be done with the normal remote. Not needing that remote is the point of buying this remote.

Way too complex of a UI. Copy apple in this regard. There are only a few things that I do every time, power, volume and set sleep timer. Create a UI configuration that allows us to customize by hiding and showing diff things. For instance, why show the numbers and channel picker if i don’t use it. So by observing my usage ask if it should hide buttons that are never used.