Tisséo app not working? crashes or has problems?

Tisséo Status

Last Updated on 2025-02-11 by Tisséo

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12 User reports:
App has problems

User reports 12

⚠️ Most reported problems ⚠️

Not working

53.8%

23.1%

Crashes

15.4%

Something else

7.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Tisséo Problems 🔥

- Pas encore de dématérialisation de la carte sur l'application

📋 1 Reported Issues:

Yongbi 2024-07-14

After downloading the update for Tisseo, the application cannot be opened even though I have tried the following: 1. Reinstall, and restart the device. 2. Reset all iPhone settings. iphone8, iOs 15.4

Showing 1-1 of 1 reported issues:

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Common Tisséo Problems & Solutions. Troubleshooting Guide

Table of Contents:

Tisséo iPhone Issues and Solutions

Tisséo iOS app crashes, not working, errors
Tisséo iOS app network issues
Tisséo on iOS has black/white screen

Tisséo Android App Issues and Solutions

Tisséo has errors/crashing/not working
Tisséo server network connectivity issues
Tisséo has black screen

⚠️ Troubleshoot | Fix Now in One Click

Tisséo iPhone Issues and Solutions

How to fix Tisséo app crashes or not working on Iphone (iOS):

Close and restart the Tisséo app on iPhone
Update Tisséo app to the Latest Version for iOS
Uninstall and reinstall Tisséo iPhone app
Update your iPhone to the latest iOS version

Fix Tisséo on iPhone unable to connect to server/internet connection issues::

To resolve Tisséo network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Tisséo Android App Issues and Solutions

Fix Tisséo not working on Android, crashes, errors or is unresponsive:

Force Stop the Tisséo App
1. On android, goto Settings » Tisséo » click [Force Stop]

Update Tisséo to the latest version on PlayStore

Clear Tisséo App Cache and Data:
1. On android, goto Settings » Apps » Tisséo » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Tisséo.

Fix Tisséo unable to contact server/ Tisséo internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Tisséo » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Tisséo » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tisséo