Xfinity WiFi Hotspots app not working? crashes or has problems?

Xfinity WiFi Hotspots Status
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Summary of Xfinity WiFi Hotspots Problems 🔥

- App crashes when trying to log in

- Outdated app with no way to report inactive or broken hotspots

- Email address for support doesn't work

- MAC addresses excluded from accessing the hotspot network due to a new privacy feature on Apple devices

- Fix for the problem is short lived with the problem reoccurring after some time

📋 4 Reported Issues:

J
Joec Kawecki 2023-09-03

For two years I have been using a specific hotspot at 422 Farragut ave 08260 area. Last weekend the hotspot worked fine and connected in to xfinitywifi for my several iPhones, miniPads and appletv. This weekend I could only connect my iPhone10 and Minipad6, however I had to log in to XFINITY instead of xfinitywifi. I tried several times and ways for several hours but I couldn’t connect my iPhone6, minipad4 and appletv 4k. Nada! I even talked to a Comcast rep and they couldn’t help me either. Any chance you could help? A loyal 17 year customer. .j.

A
Ana G 2023-08-16

I installed the Xfinity Hotspots app on 2 phones, iPhone 14promax and iPhone 13promax. Both have plenty of memory. The app asks me if I want to allow location and I say yes but then immediately crashes every time I try to open it.

C
Charisse Collins 2023-03-03

App keeps crashing on my 12 pro max

A
Anuj 2022-10-01

Just installed app on iphone 13 pro and it is not working. When click on icon nothing happens it just crashes

Showing 1-4 of 4 reported issues:

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Common Xfinity WiFi Hotspots Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Xfinity WiFi Hotspots iPhone Issues and Solutions

  2. Xfinity WiFi Hotspots Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: XfinityWiFiProduct_Support@cable.comcast.com

Website: 🌍 Visit Xfinity WiFi Hotspots Website

Privacy Policy: http://www.xfinity.com/privacy/policy

Developer: Comcast Cable Corporation, LLC




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