Contact SimplePrints Photo Books Support

I have used the app in 2017 to make a 20-30 page photo book and I thought I’d use it again to make a larger book of our most recent trip. This time I had 1000+ pictures to sort through and the app just wasn’t up to it. Some of the issues were just inconveniences as the iPad app not allowing landscape view except when previewing the book, to bigger issues like app constantly crashing and rearranging my photos on the shelf bar on top when I reopen the app, having no way to multi select pics on the shelf bar to get rid of them when you reach the max, making me drag each one to the trash can. Sometimes the pics just come back when you restart the app making it reach the limit again or sometimes even after dragging and deleting 100’s of pictures and getting rid of pages from the book itself, it still tells me I’ve reached my 500 limit. I don’t know if it’s storing them in memory but randomly it’ll allow me to add more time to time until the proble, starts all over again. After days of fighting with the app and reaching a bit over 200 pages, I’m throwing in the towel.

I have used Simple Prints for years and made at least 10 photo books for annual holiday gifts. The quality of the books is fantastic, clear pictures, great binding, nice covers. However I have been pulling my hair out this month while making books for my parents and myself. Since I put a years worth of pictures I have to work on the books in stages. Every time when I return to the books the pages have pictures that won’t load and it is not saving whole pages I have made. Today I finished a project and when I went to preview the book it was completely different, missing pages and had old pictures that I had deleted completely. I am actually going to abandon the projects and use a different app/company. Very disappointed, I have spent HOURS on this years books.

I ordered my first two books after a family vacation and although I loved the ease of using the app, I was pretty disappointed by the print quality when the books arrived. The photos I uploaded where high enough resolution that they could have been much larger and still looked great but the prints on all the pages came out visibly pixalized. I’ve used snapfish and Shutterfly and similar other brands before and although it took longer to make, the final product looked MUCH better! I ordered hard cover but standard pages, I’m not sure if the premium pages would have made much of a difference but if so it would make each book cost more than with other brands. I really wanted to love this app but so far I’m disappointed. My home printer has higher quality of photo prints.