SimplePrints Photo Books Status

Last Updated on 2025-01-28 by Storytree, Inc.

I have a problem with SimplePrints Photo Books

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User reports:
No current problems

- App crashes frequently

- Inconvenient iPad app not allowing landscape view except when previewing the book

- No way to multi-select pictures on the shelf bar to get rid of them when you reach the max

- Sometimes pictures come back when you restart the app

- Randomly reaches the limit of 500 pictures even after deleting hundreds of pictures and pages from the book itself

- Pages have pictures that won't load and it does not save whole pages made in stages

- Preview of the book can be completely different, missing pages, and have old pictures that were deleted.

Common SimplePrints Photo Books Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve SimplePrints Photo Books network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the SimplePrints Photo Books App
1. On android, goto Settings » SimplePrints Photo Books » click [Force Stop]

Clear SimplePrints Photo Books App Cache and Data:
1. On android, goto Settings » Apps » SimplePrints Photo Books » Storage » click [Clear Data] option. This clears both data and cache.
2. restart SimplePrints Photo Books.

On android, goto Settings » Apps or Manage Apps tab.
Click SimplePrints Photo Books » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto SimplePrints Photo Books » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch SimplePrints Photo Books