HUAWEI HiLink (Mobile WiFi) Reviews

HUAWEI HiLink (Mobile WiFi) Reviews

Published by on 2021-03-24

🏷️ About: HUAWEI HiLink is a management app that allows users to manage their HiLink devices from their mobile phones or tablets. It merges the functions of the Huawei Mobile WiFi and RuMate apps to provide a more consistent and simplified management experience. The app works with many Huawei products, such as Huawei Mobile WiFi (E5 series), Huawei routers, Honor Cube, and Huawei home gateways.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
48.8%

😎👌🔥 Positive experience
35.6%

🙄💅🫥 Neutral
15.6%

~ from Justuseapp.com NLP analysis of 4,541 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- App is very good and simple

- Notification Center widget shows battery and internet usage



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

3.9 out of 5

Problem with newupdate

2022-05-21

When i want to connect to my modem e8372 with hilink app my connection getting lost and i cant connect to modem again i try to restart factory and nothing solve this problem all the time after connect to hilink app connection go down and i should power off and powern on again to solve this problem

Can’t connect to app since latest update

2022-06-22

The title says it all. I can’t connect to HUAWEIHiLink since the developers released the latest update.

This means I cannot configure my hotspot or read SMS messages from my ISP.

Ever wonder about who I should to speak to about this? Yeah, good luck. I don’t speak Mandarin.

I’m wondering if my Hotspot is bricked in case I can’t configure it for traveling.

—-

Update to the developer 10/15 - I’ve reset my E5885 hotspot to default several times during troubleshooting.

Is this HiLink app compatible with iOS v13?

Issue: When I open the HiLink app and click on the Connect button (while connected to the hotspot’s LAN), HUAWEIHiLink immediately displays an error “Disconnected. Can not connect to the device”

I can reach my hotspot’s webGUI via a web browser but it’s entirely in Mandarin with no English option.

The developers seem to have assumed that the HiLink app would be the sole admin method for English speaking customers without realizing that an alternative method would be required if the HiLink app fails.

Could there be an English version of the built-in GUI released soon via firmware update? Because the HiLink app fails to connect.

Thanks.

Hopeless piece of crap

2022-07-23

Worked vaguely okay until update in April 2019.
Then continually need to log in and if you make a typo, you need to wait ten minutes before you can try again! If you get that wrong you may as well give up, life’s too short for stupid programmers who have no clue how to implement security!
That’s only that feature! Besides the fact that it is highly inaccurate anyway, it should only be used as a rough guide!
Basically, useless! Just like the plonkers that designed HUAWEIHiLink !

Doesn’t work !!!

2022-08-24

I’ll change my rating when someone can please answer as to why when I put in the password for the router it keeps telling me incorrect password !!! Then kick me out for 5 minutes !!! Why why why !! It’s beyond frustrating ! It won’t accept the password I have now which is the one that comes with this machine to change to the new password !! So Again why !!!

Doesn’t work

2022-09-25

I just bought a new portable WiFi device and it says to connect through HUAWEIHiLink , however I keep getting an error message saying « cannot connect device, turn on and try again » however the device is on and right next to my phone. I will have to return device because the IP address given is giving me a service error too, so I have no way to set up my device

Huawei app

2022-10-26

The last update than this new update had the battery for the wifi information like tells you that there is 3 hours left and 20 minuets left for the battery and this new version doesn't have this thing , I wish you update a newer version and fix the battery inform problem and thank you so much🌹

Garbage

2022-11-27

This is the most difficult thing to set up. No customer services at all. Can’t get through in phone no matter what time. Everything was working fine and then I do not know what happen. Won’t connect my device so I can see how much data I’ve used. Slow as hell.

Upgrade

2022-12-28

Hi there. Every time i open HUAWEIHiLink it gives me a pop telling me HUAWEI needs to upgrade, i then click it and it brings me to the apple and then all it says is "open"

There isnt any upgrades
Aswell as it doesn't run correctly with my router. It works but i cant do most functions as before

Kinda good

2023-01-29

HUAWEIHiLink is great and all but once u use it u cannot use it again .. it tells u to log in but says that the password is incorrect . So the only way to deal with this is to delete HUAWEIHiLink and install it over and over .
Pleaseeeee fix this issue . Thanks👏🏻

adding USSD

2023-03-02

please i would be most grateful if you can include USSD in HUAWEIHiLink to enable us access our sim data and to bundle direct from HUAWEIHiLink instead of taking the sim from the modem and inserting it into a phone to bundle data and re-inserting into the modem its really irritating..kindly do something about it for us and will give 5star that you deserve

Data consumption and allocation

2023-03-31

As mentioned it would be great to know how much data each device uses and allocating each device a limited Amount of data.

Login error

2023-05-02

Please I was using HUAWEIHiLink with my other Huawei WiFi
Now I bought Huawei E5573 WiFi
I have tried logging in to manage my WiFi but it keeps saying login error....I have tried changing the password from web ...same thing
I have tried resetting it Same issue....I need d app for an easy access
Please fix dix

Great work

2023-06-02

HUAWEIHiLink is really useful and helps so much.
but there's one problem, HUAWEIHiLink can be controlled by others .
Anybody knows the pass word can block the owner without permission.
I hope this issue get fixed soon.
Thanks .

Block list

2023-07-04

I accidentally blocked someone’s phone.... now I want to unblock but this said So,What will it be?if I click continue, internet will be broken or something happens?? Please answer to me! Thanks

Internet access

2023-08-04

There is a problem or situation where HUAWEIHiLink doesn’t allow devices which have been blacklisted or restricted from gaining access to my Turbonet device internet to be unblocked. I can’t re-add or reconnect devices I’ve blacklisted on HUAWEIHiLink .
Please fix this

Great app

2023-09-05

HUAWEIHiLink can back fire at the users in case their password was known to others since the last time I forgot to change the password someone blocked me from my own wifi and changed the password I suggest in the next update they make the block list from the device

Improvements

2023-10-07

HUAWEIHiLink is very good abd simple

For more improvements u should add a place in the Notification Center " widget"
That shows the battery and the internet usage
Please take this notice serious

Disappointing

2023-11-07

App only shows blocked devices when opened. I’ve Reset the router countless times and deleted HUAWEIHiLink and reinstalled it but still doesn’t work

Logging out!

2023-12-09

Hi, in iOS 10.3.3 when I logging to after 2 second, it's logging out automatically!
is anyone having this problem?

Update:
This error occurs on irancell carries locked modem!

Language in safari

2024-01-09

When you log in using the IP address on safari the language isn’t english. Please change it to world language or give us options to change to other languages

Walter
2021-02-16

I tried everything. But the app Hilink ask passwd. It should be admin, but it just doesn t work. I did read all the manuals carefully. This is poor quality.



Is HUAWEI HiLink Safe? 🤗🙏


Yes. HUAWEI HiLink (Mobile WiFi) is very safe to use. This is based on our NLP (Natural language processing) analysis of over 4,541 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.9/5 . Justuseapp Safety Score for HUAWEI HiLink Is 42.2/100.


Is HUAWEI HiLink Legit? 💯


Yes. HUAWEI HiLink (Mobile WiFi) is a totally legit app. This conclusion was arrived at by running over 4,541 HUAWEI HiLink (Mobile WiFi) User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for HUAWEI HiLink Is 60.7/100..


Is HUAWEI HiLink (Mobile WiFi) not working? 🚨


HUAWEI HiLink (Mobile WiFi) works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with HUAWEI HiLink (Mobile WiFi)? Post a Review




Features

- View network status, including carrier name, roaming status, and signal strength.

- Manage connected devices, disconnect any device at the touch of a button, and set Internet access priorities.

- Receive reminders for low battery, steep data usage, and new messages.

- Save and back up files from phone or tablet to the microSD card in HiLink device.

- Share photos, songs, and installation files without generating mobile data traffic.

- Diagnose and optimize HiLink device to its optimum state.

- Toggle between sleep and standard modes.

- Enable parental control and set limits on the duration of Internet usage for children.

- Set up a guest Wi-Fi network to improve the security of home network.

- Provide diverse functionality, including the Internet connection wizard, SSID and password modification, APN modification, carrier selection, and device shutdown or restart.

- The functions provided by HUAWEI HiLink vary with the actual Huawei terminal device used.

- The app can be used on various Huawei devices, including Mobile WiFi (E5 series), Wingles, CPEs, and Home routers.

  Customer Service/Support