Contact HUAWEI HiLink Support
Company Name: Huawei Device Co,. LTD
About: HUAWEI HiLink merges the functions of the Huawei Mobile WiFi and RuMate apps to
provide you with a more consistent and simplified management experience.
As a
uniform management app, HUAWEI HiLink works with many Huawei products, such as
Huawei Mobile WiFi (E5 series), Huawei routers, Honor Cube, and Huawei home
gateways.
HUAWEI HiLink Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with HUAWEI HiLink (Mobile WiFi). We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HUAWEI HiLink (Mobile WiFi). Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Can’t connect to app since latest update
by Mb9
The title says it all. I can’t connect to this app since the developers released the latest update.
This means I cannot configure my hotspot or read SMS messages from my ISP.
Ever wonder about who I should to speak to about this? Yeah, good luck. I don’t speak Mandarin.
I’m wondering if my Hotspot is bricked in case I can’t configure it for traveling.
—-
Update to the developer 10/15 - I’ve reset my E5885 hotspot to default several times during troubleshooting.
Is this HiLink app compatible with iOS v13?
Issue: When I open the HiLink app and click on the Connect button (while connected to the hotspot’s LAN), the app immediately displays an error “Disconnected. Can not connect to the device”
I can reach my hotspot’s webGUI via a web browser but it’s entirely in Mandarin with no English option.
The developers seem to have assumed that the HiLink app would be the sole admin method for English speaking customers without realizing that an alternative method would be required if the HiLink app fails.
Could there be an English version of the built-in GUI released soon via firmware update? Because the HiLink app fails to connect.
Thanks.
Hopeless piece of crap
by Guru Reviewer
Worked vaguely okay until update in April 2019.
Then continually need to log in and if you make a typo, you need to wait ten minutes before you can try again! If you get that wrong you may as well give up, life’s too short for stupid programmers who have no clue how to implement security!
That’s only that feature! Besides the fact that it is highly inaccurate anyway, it should only be used as a rough guide!
Basically, useless! Just like the plonkers that designed the app!
Doesn’t work
by Epic Noob83737
I just bought a new portable WiFi device and it says to connect through the app, however I keep getting an error message saying « cannot connect device, turn on and try again » however the device is on and right next to my phone. I will have to return device because the IP address given is giving me a service error too, so I have no way to set up my device
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