Contact Quizlet Support

I tried to pay twice this morning to update my subscription and it STILL won't process my payment.

I thought that it was a one-time pay, but I see where it stated recurring payment. Please do not pull any more money. Thank you,

Dear Quizlet Support, I’m hoping you can assist with an issue that we, DLI Helpdesk, continue to have when we attempt to provide accounts with some of our students. The issue is that they may already have a personal account but have been tasked by their respective departments to open an account specific to the DLIFLC with their dliflc.edu email. That is the case here. Niloufar has a couple of accounts already associated with her dliflc.edu email but they are personal. I have sent her the link to directly signup to DLIFLC but she cannot sign in. We thought about deleting the other accounts so that they would not interfere, but if we do that she will lose years of work. Is there a way you can provide assistance to keep that from happening? Please let us know at your earliest convenience as school is already underway. V/r -- Denise Gant Technical Systems Trainer Educational Technology Support Services Office of the Deputy Chief of Staff for Information Technology Defense Language Institute Foreign Language Center Lintech Global, Inc. Contractor Email: denise.gant@redacted

I didnt sign up or this service and have a charge on my credit card April 26, 2022. Please refund me and cancel this mistaken subscription.

Hello, I deleted my Quizlet account but I also need to cancel my subscription.

Retired in June and no longer use quizlet. I was automatically billed $34.99 in November. My quizlet teacher email was dhallahan@redacted. Please take my name off of your billing and active list

I cannot input my new credit card information. The form will not take it. It says it is wrong. What do i do??

I'm told you can't bill me and that I should "click below" to update my billing method. However, there is nothing "below" to "click". How in the world can I ensure that the method has been updated. I think it is going through Amazon and there is zero issue with payments from there, so at least try again. Please get back to me asap.

CANCEL my subscription unable to access my account PLEASE CONFIRM

I NEED TO CANCEL MY SUBSCRIPTION I DO NOT AUTHORIZE ANY PAYMENT PLEASE CANCEL IT AS SOON AS POSSIBLE MY EMAIL IS: MARCEPALOMO@redacted

Please cancel my subscription. I have sent multiple email. Please cancel my subscription.

This place is nothing but a SCAM! DO NOT DO THE 7 DAY SUPPOSEDLY TRIAL. That’s how they scam you in and then when you cancel they steal your money cause that’s exactly what it is stealing. I did not give you permission to take that money I CANCELLED YOUR CRAPPY SITE. I even took a screen shot of where it says I would not be charged and that it would be canceled. But yet here we are $47.88 gone because you people are scam artist and thieves. I want my money back or I’m reporting you because from the looks of it I’m not the only one you’ve scammed out of it.

I have deleted my account but forgot to cancel subscription please help cancel my subscription

I need to cancel my subscription now. Please help me cancel this. Thanks

Good morning, I paid for upgrade with 40%. I need the receipt and a proof of payment. Please contact me ASAP. thank you and have a great day,

Do not buy a subscription through quizlet. They will steal your money even if you cancel your auto renewal or even cancel a free week. I was billed a full year even after I cancelled everything. Will never recommend this site you are better off anywhere else.

I would like to check on my subscriptio expiration date but I am unable to since I had changed my name several time and How can I talk to some by phone about this issues!

A couple of days ago my teenage daughter (in high school) was charged $45.45 for a subscription that she did not sign up for. One of her classes in high school does use Quizlet, but the free edition. We are shocked that somehow they got her bank account information and charged her account. I have contacted the company (onyl by e-mail because that is all we could find) and we are still waiting to hear back from them. Now we are forced to dispute this with our bank and cancel her bank card. I am appaled that they are taking advantage of high school students in public school who have to use this for a class.

My wife and I are senior citizens and have no children under 35. Our bank account was just charged $47.88 from Quizlet, which we have never heard from. Looks like this is common by this company. Almost impossible to contact you. Our bank has been notified. You need to either be honesty or be shut down. Refund this charge immediately.

I have been charged $47.33 for a Quizlet subscription. I do not even have a Quizlet account. I cannot find an actual phone number to call about this issue. Please refund the $47.33 immediately.

Dear Sirs and Madames, I am canceling my subscription to Quizlet, which will expire on November 14, 2020 At the same time, I hereby revoke the direct debit authorization granted to you to debit the costs of the subscription. Please send me a written confirmation of my termination and its effectiveness in the coming days. Sehr geehrte Damen und Herren, Hiermit kündige ich mein Abonnement für Quizlet.Das Abo läuft am 14. November 2020 ab Zeitgleich widerrufe ich hiermit die Ihnen erteilte Einzugsermächtigung zur Abbuchung der Kosten für das Abonnement. Bitte lassen Sie mir in den kommenden Tagen eine schriftliche Bestätigung meiner Kündigung und deren Wirksamkeit zukommen. Best wishes Johanna Pichlmayer

Does anyone have a way to contact them for a refund?!

Applause to you for making it impossible to contact and cancel a subscription! I tried to cancel my subscription before the 7-day trial was up and there was no option for me to and no indication that I was even in the middle of a 7 day trial. Now that I have been charged the almost $50, I have the option to cancel. I want my money back because I tried to cancel and your website didn't let me until after you got my money. Please refund!!

Morning, My name is Marianna Soltani and I had not wanted a subscription to QUIZLET. On October 20, 2020, I was charged $47.88 as an annual subscription that I did not want. I had canceled during the trial period but apparently, it did not effectively apply. Please refund the total of $47.88 back to my original form of payment ending in 7296. Please send a confirmation e-mail when done. Thank you.

I used it once during the trial, but it didn't work well for me. Now I feel like they trapped me into a subscription that I don't want, and there is no way to contact them to cancel and get a refund. Very unsettling business practices.

Your company info (phone number or contact info) is nearly IMPOSSIBLE to find. VERY FRUSTRATING!!!!! I've had a subscription as a teacher for years that I've paid for myself. I finally convinced my school (Bemidji Middle School) to buy 10 teacher subscriptions but they want to use my school email. Will this erase my old tests I've already created and I wanted to get credit for getting 9 more teachers to sign up for Quizlet. I love Quizlet but finding help on this situation is difficult. My username is OlsonGeo4 HELP PLEASE! Valerie Olson zewski1970@redacted is my personal email but my school on is valerie_olson@redacted

Dear Quizlet team,  Understand from our Ed Tech team that the subscription is now already expired.  We would appreciate if you could advise us on the payment method so that we could expedite the payment as soon as possible to avoid any impact on the teaching and learning for the school. Your kind assistance for the above matter is highly appreciated. Thank you. Regards,  Jessica Wong  Purchaser Tel. + 60 3 7809 7000| www.his.edu.my          HELP Education Services Sdn Bhd (802643-A) c/o HELP International School No. 2 Persiaran Cakerawala, Subang Bestari Seksyen U4,  40150, Shah Alam, Selangor, Malaysia

I have used quizlet for years, sometimes for free and sometimes with paid account. I recently purchased accounts for me and two colleagues, and am horrified with the ads that are showing up for students! Not appropriate!! I will hesitate to use it now. Please fix this problem!! This should be safe for students to use at school if you are marketing accounts for teachers!!

I purchased the teacher edition of quizlet because on the free one, my students were starting to get inappropriate advertisements. I upgraded to get rid of the ads, however, they are still there!!

I am being charged and never requested quizlet at all, would like a way to remove it from my account.

I am a parent, teacher, and active in my children’s school community. I am horrified by the Quizlet email today that promoted the NYT’s 1619 Project. This writing is complete revisionist history being pushed by anti-American propagandists. And then to push the idea of white privilege? I’m from a family of immigrants. I’m a first generation American. My husband is an immigrant. There is no white privilege in my family or in my community. I’m surrounded by hard working people who do their best everyday for their families and neighbors. The only white elites I see are the Washington D.C. politicians who get to send their privileged children to private schools. I will make sure I share your disgraceful email with my school community and local school superintendent. I would like a response to this email and an explanation for your company’s politically slanted ideals.

I agree with all the above users. This is the most difficult subscrption to cancel that I have ever had. Will never use there products again. A big scam. Stay away. You cannot get in touch with a live person. There are no customer service phone numbers listed anywhere.

I am having trouble canceling my subscription. please cancel all subscriptions.