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by DoodlerFromTX

I would always use the website on my Mac in class so I could split the screen and take notes. it would never load, I would always be three-four slides behind, and my quiz questions would hardly ever load in time for me to answer them. I figured I’d just start using the app, but I have the same issues on the app that I have on my Mac. the connection is always “poor”, and my professor can’t ever use it either - and will insist that the students are taking up the bandwidth and are causing the app to crash and lag (?? don’t know where he got that from), costing us our attendance points. and I know I’m not the only one, whether it be in my class or across everyone who has bought the app, that has these issues daily. if I have to pay this much for an app that simply takes *attendance* and gives mini class quizzes, I expect it to work 100% of the time, flawlessly. the rest of my university uses a free attendance app and I have never had an issue with it - ever. drop your prices, and fix your interface. this app is a whole mess, a money scam, and absolutely ridiculous. if they have to charge for the app to keep it running and whatnot, why not $.99, $2.99, $4.99?? where did the $27 and $50 come from? the people buying it are college students with little income who are forced to by their professors. incredibly pathetic for something that never works.

by Gandertaker

The app is poorly designed and makes content impractical to access at best. You can’t download slide shows off the app. Content availability is inconsistent across the different portals (browser vs phone vs tablet). The browser isn’t made to be compatible with safari, completely ignoring the fact that Apple makes up much of the computer market. Customer service is slow and rude. I filed for help over a week and a half ago. The first email response took over two days; the next was quicker, but offered no assistance and completely ignored the information I had given them earlier, instead treating me like I just didn’t understand how to use the app. The third response showed up SEVEN DAYS after I replied to the impotent email “support” in the second email. IF YOU WANT TO BE IN ACADEMIA, BE RELIABLE. Homework due dates are typically less than 10 days out. Don’t sell a service you don’t have the ability to adequately provide.

by ~(/\/\)~

I’ve had to use this app for 2 different classes now and every time, I run into bugs. It says my bluetooth is off, when it’s not. It will fail to connect. Often, it glitches when the professor is switching slides, or doing a quiz with too many pop-ups, or when I tap to answer a question it just won’t answer it. When I was trying to view/ join the slideshow, often, it just won’t work. Usually the only way to work around the issues is to close and re-open the app until it works. It is so difficult to keep up in class with so many bugs and glitches I’m spending way too much time just trying to get it to work. At one point I got added to a class I had the previous semester, after I had left it, and I couldn’t leave it again, it just has so many bugs. This app, in no way is useful as a reliable classroom tool.