Contact Instacart-Get Grocery Delivery

Contact Instacart Get Grocery Delivery Support

Published by on 2024-01-02

About: Shop online & get your groceries delivered directly to your door in as fast as 2
hours. Plus, your first grocery delivery is free! And it's safe—contactless
delivery is available.

How to Contact Instacart Get Grocery Delivery Customer Service/Support

Instacart-Get Grocery Delivery Contact Information

Listed below are our top recommendations on how to get in contact with Instacart-Get Grocery Delivery. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Instacart-Get Grocery Delivery. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Maplebear Inc

46.15% Contact Match

Developer: Instacart

E-Mail: [email protected]

Website: Visit Instacart Get Grocery Delivery Website

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Privacy & Terms:

Reported Issues: 3 Comments

4.8 out of 5

By Super Daddy D

(My poor Instacarter)

I have use the app multiple times and had had many many many reasons to delete it and reasons to never put my information on this app ever again I advise is because the prices are over shot and the service is out of hand. I had tried to order a big order and my Instacart person had took in my order, natile Milan they had still charge me for it, then I charge me extra for weather conditions, extra Fee for service charge, tell a year after I have yet to hear from the incident, Support did not support anything, and work that one of the stores they had delivered from they had said my order was purchased and I will not be able to get any refund from them either, I had also purchased a $300 gift card as a present and a gift it had never been received, They told me to order it again I felt insulted, I use all my information and my Insta Carter contacted me for any notice from Support, and I had to change my number three times because of it. These were just some of my 50 orders that I have please using this app and forgiving the times that are it has wronged me but it still happens and I’ve learned to just not use the app no more. I had also had many encounters with discriminatory situations dealing with random Instacart people coming to my place of business and really acting in a way that I cannot even describe many on drugs or many just really in responsible. Lost customers because of a permanently. Never having them in my location again

By RoxiSink

Order cancelled by shopper on delivery

Extremely disappointed. I used the app to place a delivery to our hotel while on vacation. First of all the app is very frustrating to use to place an order because nothing is easy to find or navigate the store departments. There are so many things that target sells that don't fall under any category in the app and they can't be found on the app. So I put in a special request for the item, being as detailed and specific as possible but they can't figure it out. Not even the worst part. I put instructions to leave our order at the front desk and gave my name and room number. I got a text notification that they couldn't contact me and asking if I could meet them outside. I replied please leave the order at the front desk and by the time I got the app open and order pulled up they had canceled it. Nothing I could do now. (This was only 3 minutes after sending me text notification asking my to meet them outside, which is not even enough time to walk downstairs from my room!) what's worse is there's no way for me to contact them through the app to complain. Which is why I'm here. Even when I follow the prompts about contacting them about a recent order I select the order in question and then it just pulls up that order and has no where to leave a comment or contact them at all. Worst app ever. Gonna try click list and never will use Instacart again. Wish I could give zero stars! Don't waste your time like I did!!!

By Asel92

Pending charges last forever

I recently used the Aldi pick up and it was great! My total was 83 dollars and the app charged me 100 for any differences in price. No problem. So I have a 100 dollar pending fee on my bank account. I assume like any of the other grocery services I ever used that once the pending charge drops off my account, it’ll change to the 83 dollars. Nope. I still have a pending charge of 100 dollars on my account AND the already took out the 83 dollars for my order which means I now have 100 dollars of my own money that I can’t access until the pending charge drops. I definitely wouldn’t recommend this service after this. Update: I tried this app again because I really needed groceries but was in no state to go into a store after having my cat die. I pulled up and after waiting, the app timed out and told me I needed to go into the store to get my groceries anyway (so glad I paid for a pick up service), then, once I had my groceries finally, the app added a second 50 dollar hold on my car after already charging me one. So now I have two 50 dollar holds on my already light bank account. Then I tried to reach out to the support team and the first person I tried to chat with immediately ended the chat without helping and the second person was at least able to help a little and tell me there was only one order. Again, I really wouldn’t recommend this app. This entire experience made an already really bad week even just that much worse.

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Why should I report an Issue with Instacart-Get Grocery Delivery?

  1. Pulling issues faced by users like you is a good way to draw attention of Instacart-Get Grocery Delivery to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Instacart-Get Grocery Delivery customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Instacart-Get Grocery Delivery.

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