Contact Jollibee - Order & Rewards

Contact Jollibee Support


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About: Welcome to the Jollibee North America App. Order your favorite Jollibee dishes
for dine-in, take out or delivery! Order at your own pace and skip the line to
get your favorite dishes faster.



Jollibee Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Jollibee Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Honeybee Foods Corporation



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Jollibee Website

Developer: Honeybee Foods Corporation





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4 Most reported problems 😔💔

4.9 out of 5
Kenneth Owusu
2025-08-06

Hi, I just made an order on the Jollibee app but did t realize it had chosen pickup at the checkout and completed the transaction. I called to let them change to delivery for me but they said they can’t do anything about it but to contact support. The order # is 37198591069913090 From Kings Highway branch Total $43.29 Please I will like a refund since I have already placed a new order Thanks very much

FRUSTRATING! Lacking Menu Options!

2022-05-09

by Jk657

You cannot order chicken strips or extra gravy unless it’s part of a family deal.

There are two 10 pc + 3 sides deals, that are almost exactly the same, except in one you order sides via a pick 3 list and another through 3 separate pick 1 lists. The pick 3 doesn’t let you order extra gravy, and the pick 1 doesn’t let you order fries.

I wouldn’t be this critical if they allowed ordering in store for take-out. But forcing us to use their new app when its this broken is ridiculous.

Missing Item on Delivery order. No Support

2022-05-16

by God Trt

I ordered Jollibee and had it delivered. The Large Fries were missing. I tried to find support to let them know the fries didn’t come. There is no online support. It says to call or talk to the local store. I called the store and there is no answer. The only way to get the fries r a refund is to go to the store in Person. It defeats the purpose of why I wanted everything delivered in the 1st place!

Horrible don’t use

2022-05-23

by Darman54

I ordered food through the app when I arrived at the restaurant…the manager told me they had canceled my order & that my card would not be charged; a day later my card was charged for a meal I never received.




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