Grimm's Fairy Tales app not working? crashes or has problems?

Grimm's Fairy Tales Status

Last Updated on 2015-10-26 by Mario Guenther-Bruns

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Common Grimm's Fairy Tales Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Grimm's Fairy Tales app on iOS and Android devices. Solve all Grimm's Fairy Tales app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Grimm's Fairy Tales iPhone Issues and Solutions

Grimm's Fairy Tales iOS app crashes, not working, errors
Grimm's Fairy Tales iOS app network issues
Grimm's Fairy Tales on iOS has black/white screen

Grimm's Fairy Tales Android App Issues and Solutions

Grimm's Fairy Tales has errors/crashing/not working
Grimm's Fairy Tales server network connectivity issues
Grimm's Fairy Tales has black screen

Grimm's Fairy Tales iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Grimm's Fairy Tales app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Grimm's Fairy Tales app crashes or not working on Iphone (iOS):

Close and restart the Grimm's Fairy Tales app on iPhone
Update Grimm's Fairy Tales app to the Latest Version for iOS
Uninstall and reinstall Grimm's Fairy Tales iPhone app
Update your iPhone to the latest iOS version

Fix Grimm's Fairy Tales on iPhone unable to connect to server/internet connection issues::

To resolve Grimm's Fairy Tales network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Grimm's Fairy Tales black/white screen (blank screen) on iPhone:

Follow the Grimm's Fairy Tales iOS app troubleshooting guide Here →

Grimm's Fairy Tales Android App Issues and Solutions

Fix Grimm's Fairy Tales not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Grimm's Fairy Tales app issues:

Force Stop the Grimm's Fairy Tales App
1. On android, goto "Settings" » click Grimm's Fairy Tales app. » click "Force Stop".

Update Grimm's Fairy Tales to the latest version on PlayStore

Clear Grimm's Fairy Tales App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Grimm's Fairy Tales app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Grimm's Fairy Tales.

Fix Grimm's Fairy Tales unable to contact server/ Grimm's Fairy Tales internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Grimm's Fairy Tales » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Grimm's Fairy Tales » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Grimm's Fairy Tales on android.

Solve Grimm's Fairy Tales black/white screens issue on Android:

Follow the Grimm's Fairy Tales android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mario Guenther-Bruns, developers of Grimm's Fairy Tales.