Contact Zillow Rentals Support

by Devil's Wife

This app offers no suggestions even after inputting all the information it asks for. When doing a search it shows all properties that are outside of the set parameters, none or extremely few within parameters. Half of the possible details to most listings say “contact manager.” Seriously? If you mean “no pets” just state “no pets” and stop wasting my time!!! By the way, about a third of the time when the listing says “cats, small dogs, large dogs” what they mean is “no cats.” Again state what you mean to begin with! Contacting a property only gets a response about one out of twenty times, and then it is just an automated response that doesn’t answer your query. A few just direct you to another website that makes you look through 50 more rentals that don’t fit your needs and the answer to your question about the one property still isn’t available if you can even find the property you were asking about. Most properties listed are already off market but haven’t been updated. Others go off market within an hour of the listing going up (who can view a property, apply and be approved that quickly????). There should be a way to remove listings that the user has already ruled out for whatever reason, so those same properties don’t keep popping back up. This app has just added to my frustration and wasted 3 weeks of my house-hunting time.

by Stump2002

Well I had long story, when my wife mistaken about this one rent 550 and (619) number are scam ! From CA state. If you had done message email and application this free fake and they wants your bank statement and things documents. That scam !!! Please be careful don’t fall scam and void scam. If you had done sent documents that probably they stolen your information things and a money if you done sent money. State CA had your info. No there real Rome GA office proof !! If they got your money from state CA. Be careful beware !! I’ve call cops and told cops about it. It herny Pillaes and 619 number “text” but I was notice Facebook page herny pastilles. That means beware scam void !! Like same lottery won scam long time ago. Please don’t do it !! Do not trust herny and Facebook page !!!

by SereneLiz56

After using this app for a week, I’m extremely disappointed. I foolishly signed up immediately for the Zillow “30-day Application and Background check” for $29. Maybe Zillow’s service will eventually be adopted for more landlords/property managers, but at least in the areas I searched it is not accepted. In fact, only one rental used this, an individual with a few rental properties. Unfortunately, it popped up on one of the first searches I did. At the time I thought it was a great service. (Once I saw the apartment, I realized it did not meet my needs.) It’s not used at all by any of the apartment complexes I searched in 6+ areas of the country. Does Zillow share this? No.

Zillow ignores my attempts to contact them for a refund and instead sends me automated Emails that verge on Spam.

And the rental listings themselves are not reliable; mostly outdated data. In a word: useless.

Just use Zillow to get “comp” data. Everything else: use/waste your time at your own risk. And renter beware: bypass their online rental app no-service “service.”