Zillow Rentals Reviews

by Devil's Wife

ZillowRentals offers no suggestions even after inputting all the information it asks for. When doing a search it shows all properties that are outside of the set parameters, none or extremely few within parameters. Half of the possible details to most listings say “contact manager.” Seriously? If you mean “no pets” just state “no pets” and stop wasting my time!!! By the way, about a third of the time when the listing says “cats, small dogs, large dogs” what they mean is “no cats.” Again state what you mean to begin with! Contacting a property only gets a response about one out of twenty times, and then it is just an automated response that doesn’t answer your query. A few just direct you to another website that makes you look through 50 more rentals that don’t fit your needs and the answer to your question about the one property still isn’t available if you can even find the property you were asking about. Most properties listed are already off market but haven’t been updated. Others go off market within an hour of the listing going up (who can view a property, apply and be approved that quickly????). There should be a way to remove listings that the user has already ruled out for whatever reason, so those same properties don’t keep popping back up. ZillowRentals has just added to my frustration and wasted 3 weeks of my house-hunting time.

by SereneLiz56

After using ZillowRentals for a week, I’m extremely disappointed. I foolishly signed up immediately for the Zillow “30-day Application and Background check” for $29. Maybe Zillow’s service will eventually be adopted for more landlords/property managers, but at least in the areas I searched it is not accepted. In fact, only one rental used this, an individual with a few rental properties. Unfortunately, it popped up on one of the first searches I did. At the time I thought it was a great service. (Once I saw the apartment, I realized it did not meet my needs.) It’s not used at all by any of the apartment complexes I searched in 6+ areas of the country. Does Zillow share this? No.

Zillow ignores my attempts to contact them for a refund and instead sends me automated Emails that verge on Spam.

And the rental listings themselves are not reliable; mostly outdated data. In a word: useless.

Just use Zillow to get “comp” data. Everything else: use/waste your time at your own risk. And renter beware: bypass their online rental app no-service “service.”

by Stump2002

Well I had long story, when my wife mistaken about this one rent 550 and (619) number are scam ! From CA state. If you had done message email and application this free fake and they wants your bank statement and things documents. That scam !!! Please be careful don’t fall scam and void scam. If you had done sent documents that probably they stolen your information things and a money if you done sent money. State CA had your info. No there real Rome GA office proof !! If they got your money from state CA. Be careful beware !! I’ve call cops and told cops about it. It herny Pillaes and 619 number “text” but I was notice Facebook page herny pastilles. That means beware scam void !! Like same lottery won scam long time ago. Please don’t do it !! Do not trust herny and Facebook page !!!

by Jgamblian

I’m probably going to sound crazy but bare with me! I’ve used ZillowRentals to find every apartment I’ve ever rented and it has always been so reliable and amazing but recently I’ve needed to relocate for work and it’s become a whole new app! I’m not sure if it’s because I’m looking in a new state or what the issue is but now the prices aren’t accurate, you have to basically jump through hoops just to apply to rent an apartment and the links don’t take you to the leasing agency websites like they used to. Most properties don’t even have an option to be saved, so good luck remembering what you liked vs what you don’t. It might just be how leasing agencies have their pages set up in different areas but I still have to deduct points for how off the pricing is - if an apartment is $895 a month don’t have it listed as $705, it’s not rocket science! I wish the Zillow app worked all over the country the way it used to work when I first discovered it looking for an apartment in my little college town.

by SendingOutAnSOS

I am receiving several emails per day of “new” rental properties for a saved search. One, why not surprise to just one summarize that day’s or week’s new properties? Or at least give the user an option of frequency of emails? Second, almost all of these “new” listings are the same ones which are constantly repeatedly sent.

Like most apps and websites, Zillow is greatly over estimating their importance to users by killing the user with way too much notifications. It’s like the early stages of dating someone who goes psycho by calling and texting every 5 minutes. The user ends up shutting down and those notifications become noise. STOP BEING SO INTRUSIVE.

by Lglwdzz

Save a place to look at later? When you look at the places later on the saved list, the listing it will contain pictures and address and NO OTHER INFORMATION. So if you go through and select the ones you like DONT USE THE ZILLO HEART BUTTON because it only remembers the pictures. Some apartments have different utilities, are furnished while others aren't, different parking spaces, garages, etc. Will you be able to compare these easily on ZillowRentals ? No. You can compare squ ft, pictures, and the addresses. Zillow is the kind of app for which you need pen and paper to organize the stuff because this is not a good user interface.

by Pdx_biker9

I have to use Zillow to rent my apartment because it’s popular but I hate using Zillow. They forced me to have all communications through their inner face which is inconvenient and intrusive. They block me at every turn from talking with customers and emailing them directly.

I get lots of useless inquiries because they make it so easy for people to click a button and ask for an application and ask for information instead of calling me or actually seeing the apartment.

And when I get emails and click on them to reply it won’t automatically open ZillowRentals but goes to the website and forces me to login again and again and again.

by Px374692

I tried moving my home from one Zillow account to another. I deleted the old account (for convenience purposes), but Zillow doesn’t actually delete it, so now I cannot claim my own home under my new account. Also, listing values are hit and miss. Zillow does not care about the amenities or quality of the builder/building materials, so high quality homes are undervalued while low quality homes are overvalued. How can neighboring homes have gone up a lot while ours has been stagnant for 18 years? We keep our home in top condition, fixing what needs it, and keeping it clean. It would be better not to have Zillow than have it be wrong all the time.

by Karihfyenhfnf

ZillowRentals is okay to start with, but there’s a lot of annoyances. I absolutely hate that you can’t sort by specifically cat/dog. Just “allow pets” so now I get all these alerts for these beautiful places and they only allow dogs or they only allow cats. So annoying and it seems like an easy fix that other rental apps have mastered. It’s also a pain that apartments that don’t have any available units are allowed to stay up. They shouldn’t be allowed. The last annoyance is how you cannot delete all places you’ve seen and are not interested in. I’m assuming it’s because they’re sponsored, but there’s gotta be a way to allow ads that doesn’t show up on your list. I filter for a $1600 place and see places for $2300 because they’re sponsored? Pain.

by Agni5

I think Zillow is a decent app, is easy to use and you can get a lot of information from the listings. But, as soon as I tried contacting one of the properties listed, my number somehow got shared. When I say shared I mean I’ve been getting tons of calls of random unknown number offering me services about life protection and computer protection and insurance and who knows what else. It means ZillowRentals allows your information to be shared to third party users and that is NOT acceptable. I’ve been getting 10+ calls a day, I keep blocking these numbers yet they still call from different numbers and is incredibly annoying. I wish Zillow would be more trusting in this sense, I will NOT use ZillowRentals to contact the properties any longer, I will find another way.

by Yash-kobe

The map view is a great too to discover listings. The biggest issue is that once you find a listing and contact the seller, ZillowRentals literally doesn’t keep track of the fact that you contacted the seller. At the very least they should build a simple chat feature that the sellers and buyers using the Zillow app can use to communicate. I’d pay like $5 a month to subscribe to Zillow then. Right now it’s literally an app to discover and save places. Wish there was an easy way to communicate as well. Would take the experience to another level.

by Stayinyurlane

Zillow offers the most valued service by providing all levels of consideration with a user friendly site my kids can use! Searching for a new home is stressful but they provide the ability of making it a family selection process. I love that!
Suggestion to Zillow - create a share folder so that when searching and selecting favorites everyone included in your folder sees what one another’s favorites are. Also provide the ability to select their favorite part of the home. This would also give the owner an understanding of appeal.

by ImpatientGenXer

Zillow is my first go-to when I’m in the market. I will say that they once had a “HIDE” feature that you could use once you’ve reviewed a listing and decided it wasn’t for you. For some reason that feature seems to be gone, so using Zillow now mostly consists of me trying to figure out which listings are new and which I’ve already decided against. They need to bring that HIDE feature back. illow is my first go-to when I’m in the market. I will say that they once had a “HIDE” feature that you could use once you’ve reviewed a listing and decided it wasn’t for you. For some reason that feature seems to be gone, so using Zillow now mostly consists of me trying to figure out which listings are new and which I’ve already decided against. They need to bring that HIDE feature back.

by Tokibunny1

Pros:
- Able to draw search boundaries
- Application process with partner was seamless. You’ll see your credit score and background check results instantly.

Cons:
- Doesn’t have option to “X” out homes that we’ve already evaluated and ruled out.
- Search parameters constantly gets reset even though I’ve saved the search. As a result I get listings outside my search parameters, thinking that it meets my requirements, then to find it doesn’t. Very frustrating and a waste of my time.
- Saved searches aren’t easily navigated on a desktop or iPhone. It’s a bit confusing. When I modify a search and want to save, it forces me to create a new saved search name when I want to overwrite the existence saved search.
- Able to save your saved homes and share with partner. But somehow if my partner likes the same home I do, the saved home falls off my list but appears on his and vice versa. It’s confusing bc I swear I saved a home but it doesn’t show up on my list. Suggest for ZillowRentals to indicate that the home is liked by both partners.
- has a feature to let you tag what you like about a home (then automatically saves as favorite) but doesn’t allow you tag what you don’t like. Again, wish there’s an option to “X” out. It would be helpful when you’re reviewing 10s of homes weekly.

by KEF84

I use Zillow a lot to find rentals, as we move frequently. Usually it’s very helpful to be able to look at rentals using ZillowRentals from another state. My only complaint is I recently applied through Zillow before we could even view a house, and they charged $29 per adult to complete the application, and it was not refundable. To charge $60 just to view a house that you may not rent is absurd. It allows you to utilize that application for a month, but in the area we were looking not many rentals were listed on Zillow. I think the fee should either be refundable if you do not move forward on the rental, or that it should not be charged until you do move forward on a rental. Other than this one compliant, it is a very useful app.

by Mgoogles

Pretty good app although the filter doesn’t work a lot of the times and I get results not even close to my criteria. My biggest gripe is the map functionality with google maps. I like to see the street view of the neighborhood but EVERY single time it sends you to the alley view versus the front of the property forcing you to keep scrolling around the block to see the front. It’s really annoying and forces me to just go straight to google maps and put the address in myself, which brings you directly to the front. Some kind of technology glitch needs to be fixed.

by KristinaMarie💜

ZillowRentals is awesome! Incredibly easy to figure out and maneuver through! And I love the comfort in knowing there are not as many, if any at all, scammers on here! I’ve yet to come across any! On Craigslist that’s all you find! As if moving isn’t stressful enough!!! But Zillow makes it so much easier and a lot less stressful on the end of looking! Thanks for making ZillowRentals so easy and I absolutely love the “draw” feature!!!!! Makes it so much easier to browse the area you actually want to look in!!!

by JustInCase6@359

My Hubby is in the Oil Field. 4 States 6 years. Zillow never lets us down with must up to date listings, and the format and information is outstanding. You can choose carefully how you want your notifications so that you won’t miss anything as well as hiding them until you have time to get a good look at what Zillow has sent. All in all, I have found the site reliable and would recommend it to anyone who asked for a recommendation.

by Abbydoo4!

I like ZillowRentals. A couple things that were problematic and need to happen
1. Accurate square footage and pricing for renting an Apartment, house and or condo. I had to see what the actual renting prices are from google because some of them were not right.
2. An option of what kind of place you want to live in. Rustic, suburban, for one of the filters
3. Safety ratings of each area and location that are accurate and legit. I would like to find a place to live in that is safe and I know it’s safe.
4. An option if you would like a big backyard or small as one of the filters as well
5. What the rental deposit is and how much it is.
6. Make sure the house, etc are actually for rent because some of them are no longer in the market but Zillow is behind.

by DiBattista A

ZillowRentals is incredibly helpful and takes a lot of stress off from looking for rentals yourself. Zillow Rentals is very easy to use and has great and helpful filters to help narrow down what your looking for. I personally love the map because it gives you the property pricing and location in the same tab. This is definitely a great app would absolutely recommend to anyone looking to rent a house, apartment, lot of land, etc. and if your looking for buying houses or properties I would also recommend There other app!

by Cleveland Jr.

Works well and I like it.

However, if you are actually using it for its intended purpose of finding a place to live, I have found the brokers placing listings on Zillow are very bad about replying to inquiries through ZillowRentals .

In many cases now, I've received no reply at all to my inquiry. I would estimate the overall response rate is on the order of 50-60%. Considering I've filled my "renter's profile" with a good deal of info including my real name and number, this low response is especially frustrating. Not sure there's much Zillow can do about this, but it definitely diminishes the value of ZillowRentals .

by AllThePoints

ZillowRentals is pretty good; but in the city it is important to know your proximity to the metro stations when choosing where to live. ZillowRentals doesn’t have an option for showing the metro stations on the map. As a result, I have to switch back and forth between apps to figure out where an apartment is in relation to the metro stations. This is beyond exhausting. For that, 3 stars. Integrate the metro stations on your map before I finish apartment shopping and I’ll change to 5 stars. I’m so surprised this wasn’t a primary feature when ZillowRentals was designed.

by Opinionatedlady29

I want to recommend putting another option of recently rented homes just the same as the recently sold option that you currently have. I feel this would help potential renters know the value of homes in areas, or making them aware of the market values.
Also, would help investors see the values of potential homes they are looking to buy. This would also help management companies have better understanding of the market when listing the homes for rent as well.
Other than this opinion, I love ZillowRentals .

by Southernbelle5190

Overall this is a great app, but one thing that really makes it frustrating when looking for a place is the “pets allowed” section. If Zillow is going to allow the lister to specify between cats, small dogs, and large dogs, I think the person searching for a place on Zillow should also be able to specify between those (choosing one or more). I have a medium to large dog and when I put that I want a pet friendly place it’s annoying to have to manually filter between the “cat” & “small dog” homes that I can’t get.

by Bices

I like ZillowRentals but when I search I find myself looking at the same houses again and again. Zillow REALLY needs a feature to allow me to hide homes that I know are not right for me. Also when I have looked at a home keep the icon light purple so I know I have looked at it. A lot of time you turn icons for houses dark again which means it is impossible to distinguish houses that I have looked at from newly listed houses. It is a waste of time when I keep looking at houses that seem to be newly listed when they’re not.

by Moooolaunn

ZillowRentals is well designed. There are many filter options so you can specifically find what is going to be best for your lifestyle. I also really like the draw option, where you can draw a circle on the area of the map you want to find a home in. There is also an option on ZillowRentals to see a listing of rentals rather than dots on a map which is great! 👍🏼