The M&S app gives you all the tools you need to enjoy more from M&S in the palm
of your hand. From accessing Sparks – our exciting reward scheme – to
shopping our entire online range, you can do it all on the go. Continuous
updates We really appreciate all your feedback and are working...
Can only find stores near you...
But not the store you actually need. M&S has also food only stores, not just full blown department stores. I wanted to find a M&S store with a Men’s Apparel department. This app doesn’t allow you to lookup stores that have more than just food or by available department. You cannot even scroll the map and do a “search here”. So if you are near an M&S only Food next to you, that’s the only (one!) it will show you. The feature should be called “store nearest to you” and not “search for a store”. Because you really can’t. The search requires you to know the name of the area where the store is located. As a visiting tourist in London this app “Store search” is quite useless.
Mobile Pay Go is broken
I’ve had a number of issues with Mobile Pay Go where the transaction shows up as failed and does not provide a receipt and then the transaction does show up on my credit card statement. I get double-billed for the same purchase, through the app and then at the till. There is also no customer service for Mobile Pay Go so good luck finding someone to help you. M&S should link Mobile Pay Go to a customer’s account so the receipts show up for all purchases. They need to fix the bug where the purchase ‘fails’ and you still get billed and they need to provide customer service directly for Mobile Pay Go.
Love shopping for my family overseas. This makes it so easy. Very pleased with this app.
I am going into the store to pick up an ordered item. I did NOT want to receive the alcohol order at home but it seems that was the only option. This is not helping me use online shopping!
You can not select anything as a gift, and neither can you add any message if you are buying flowers. The latter options is available through the website and not the app.
The M&S website is not user friendly. It's taken me over an hour to order 2 items. It said I could check out but I could not bring up my trolley. The blouse and necklace I bought yesterday are lovely. I bought the same today to send to my twin sister. The fitting size is correct. I would give the items purchased 5 stars.
need a FB login
I signed up with my facebook option now things have change didn’t know you guys had an app but even then can’t sign in at all because no FB login option
This is a nice clean app, however it needs a USA version that links to your US web site account.
App is extremely slow, and I was unable to size using finger/thumb expand in the page where you add and save a payment method, and the fields where tiny.
Basket doesn’t save and empties out at times
Very unfriendly! Did not have option to deliver in the US
Won’t add items to bag.....
Unavailable products in app
There are some products in the clothing section that I see in the store that do not appear in the app. Actually, one pair of pyjamas did appear in the app once, then disappeared later when I went to order them. The pyjamas are still available in the store. What's up with that. I'm talking about the tatty teddy ones.
Passion for M&S
My name is Maha. I am from Sudan. I have been shopping from M & S since 2003, from different countries, including Cairo, Dubai, Abu Dhabi and of course London. I also use online shopping a lot, not only for clothing but also beddings, gifts and baby wear. I love M&S, best quality and best services.
Tiny pictures and font size
I downloaded the app and after using it for 10 minutes felt like my eyes are burning. The font size is tiny, but the most important pictures are small. While browsing thru the list of items - I just closed my eyes. I understand you guys want to squeeze in as many items to appear in screen at once as possible but it doesn't do the job. Please make pictures larger (in the lists) as it seriously kills my eyes and I have never had a problematic vision. Deleted the app :(
A better way to Contact apps
You can now contact M&S - Fashion, Food & Homeware customer service directly
via Email using our new site - AppContacter.com
Yes. M&S - Fashion, Food & Homeware is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,491 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for M&S - Fashion, Food & Homeware Is 42.3/100.
Yes. M&S - Fashion, Food & Homeware is a totally legit app. This conclusion was arrived at by running over 1,491 M&S - Fashion, Food & Homeware User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for M&S - Fashion, Food & Homeware Is 42.3/100.
M&S - Fashion, Food & Homeware works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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