Globoplay app not working? crashes or has problems?

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14 User reports:
App has problems
 User reports 14

⚠️ Most reported problems ⚠️
Something else
53.3%

Not working
30.0%

Account
6.7%

Login
6.7%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 16 Reported Issues:

L
Lilian 2024-01-23

O globo play funciona em um tv e na outra aparece a mensagem de nao autorizado

R
Robert Jones 2023-08-28

I have a subscription and my account shows payments every month. However, Globoplay stopped working correctly on all three TVs within the last few weeks. Our TVs display message "Ocorreu um erro com sua conta Globo." Globoplay app on my phone logs into my account, but will not access shows. It has message " nao foram encontradas ofertas com estas caracteristicas, ou ainda nao estao dis..." P lease provide assistance getting Globoplay to work correctly.

I
Isabel Macleod 2023-07-20

Keeps on buffering, stops, freezes, go backwards, stops. Frustrating. No customer service. I have disconnected the apple tv, relaunched, nothing works

E
Elienice Bradshaw 2023-05-17

Globoplay is constantly buffering making it very hard to watch it. How can this be fixed? Only happens on my Samsung TV.

⚠️ Troubleshoot | Report Issue ⚠️
W
William Sharp 2023-04-24

Buffers continually. Only on Globoplay. Impossible. ...

B
Beatriz DaSilva 2023-01-31

Estou tendo problema com o meu aplicativo e minha conta está sendo paga gostaria de saber o que está acontecendo

E
Eliane Harvey 2022-10-25

Nao posso ver um capitulo da novela Travessia.... 5 minutes de novela e crash mais de uma 1 hora. muita ma qualidade!!!que fazer????

E
Eliane Harvey 2022-10-25

Very frustrating ,It keeps crashing. Plays for 1 or 2 minutes and it crashes. What I can do. I have very fast and great internet system. Please help!!!! I need help or I will cancel my Sling and Globo

T
Tati Guasti 2022-10-17

Not able to watch channels on Samsung TV, says we are outside of the region but works fine on iPhone app

⚠️ Troubleshoot | Report Issue ⚠️
J
Jo 2022-07-31

It keeps crashing. Plays for 1 or 2 minutes and it crashes.

S
Sandra Almeida 2022-07-29

Getting error 903 every time I click on something to watch.

V
Vitor 2022-07-04

Has been giving me error 903 for more than a month and now the live channels won't load up!

K
KATIA MENDES 2022-06-12

I’ve been trying to log in using my sling account and it won’t let me.

C
Cris 2022-05-20

Error 903 the past month

⚠️ Troubleshoot | Report Issue ⚠️
A
Angela Sauaia 2022-05-20

Cannot stream current novelas or news

D
Dennis 2022-05-18

Having trouble streaming Novelas

Showing 1-16 of 16 reported issues:

Have a Problem with Globoplay: BBB 25, novelas e +? Report Issue




Common Globoplay Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Globoplay iPhone Issues and Solutions

  2. Globoplay Android App Issues and Solutions


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Contact e-Mail: suporte@globoplay.com


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Developer: Globo Comunicação e Participações S.A.




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