Globoplay: Novelas, séries e + Reviews

I use this app to watch caminho das indias. I was very excited about the content offered on this app as there are a lot of old soap operas (where is America though??) that I wouldn’t find anywhere else. I was a bit taken back by the price — 14 US dollars is 74 reais, who would pay for this in Brazil??? But I chalked it up to globo just trying to be shady and charge the same amount of reais and dollars without any consideration for currency values. But I was real disappointed when I started using Globoplay . I watch a few episodes or capítulos a day and once the first one is over and the second starts playing automatically I lose all control over it — I can’t pause it in Globoplay or rewind or anything. I also can’t exit it because Globoplay doesn’t register that a new episode started playing so if I exit and try to go back it puts me back on the first episode I watched that day. It’s a mess. Sometimes it also plays the wrong episode when I click on them. That’s what prompted me today to write this review; it took me 15 minutes to get the episode I wanted playing on my tv because everytime I “casted” it from my phone to my Chromecast it started playing an old episode instead of the one I chose. For 75 reais a month this is unacceptable!!!

I loveeee the series malhação witch is why I downloaded Globoplay and for the first few days it was all fine until one day when I came back from the store and I click to watch the next episode and the screen just randomly turned black like out of nowhere and at first I thought it was just a glitch so I deleted Globoplay and downloaded again yet still up to this day the screen turns black when I click to watch it I’ve tried to make a new account yet stilll any show I click to watch the screen turn black and I’ve tried to make a new account and delete and install again I’ve updated it I’ve even waited a few weeks to see if it would go back to normal yet nothing and I really don’t know what to do I loveeee that show and I even paid to watch some novels yet it doesn’t
even let me I literally had to pay and it’s doing this like bruh has this happend to anyone else??

Really unstable app, presents “technical difficulties” frequently, the home page is not constant, sometimes it offers you the option to continue watching your shows sometimes it doesn’t, doesn’t have a button on the screen while you’re watching a show to fast forward or backward a few seconds, so you have to double tap the screen several times if you want to skip a minute or so; the only option of subtitle is Portuguese and the audio is only either the original or portuguese, sometimes the original audio bugs and you can’t hear a thing, forcing you to watch it in portuguese; and last: while all the others streaming apps allow you to leave Globoplay and keep on watching your video on a smaller screen on your phone while you do basically anything else on your phone, the this app app hasn’t still catch up on that, which is quite annoying

If something malfunctions, you are on your own. There is no “help” link, not even chat or email, let alone a phone number to call! I have pressed every button and scavenged the internet. They are well hidden! They don’t want anything to do with their customers. ‘Just the money, please!’
They take your money every month but give little back.

I first logged in on my phone. When I tried to log in on my iPad, it said the password was wrong. It was not. I had it written down. Tried several times.

I won’t try ‘forgot password’ and try to log in again in the iPad because if anything goes wrong — as it seems likely because Globoplay is obviously poorly designed — then I will be totally stuck, unable to log back into Globoplay even on my phone, unable to get help, and I’ll miss out on the end of the ‘novela.’ (Yet, I’ll remain committed to the payment. That part, intriguingly, always works like clockwork! I wonder why the same dedication is not given to actually make Globoplay work!)

Bottom line is, I am limited to one device, at least until the ‘novela’ I am watching ends, when I will risk everything and try to reset the password — without any support from Globoplay . If it doesn’t work, I imagine the only recourse will be to cancel the membership and start over. But good luck to me on that as well! Really bad!

Globoplay has several problems and few features and does not contain all the content that is being shown on TV. First problem is to continue a series you were watching, it will probably go back to the beginning and not continue where it left off. You can't see other episodes if you want to watch another one, you need to go to the main menu, search, find the series and then be able to choose an episode, you can't do that in the "recent watched" part. Paying $14 for an app that doesn't give you a minimum of features is extremely disappointing. The value is not fair because of the quality of Globoplay and because it doesn't contain the content that you probably think you'll see being aired on Brazilian TV, one more thing, I sent an email to support and never got back from them. Extremely disappointed TV GLOBO.

If you want to watch Globo internacional in 720HD, this is perfect. You can watch the USA international version live and you can stream old episodes of popular shows. BUT Globoplay (1) doesnt remember what episodes you’ve watched. (2) has no subtitles for hearing impaired or those learning Portuguese. (3) doesn’t allow you to download episodes to watch later without WiFi— despite having the fake button. (4) doesn’t work on fire tv— it only works on apple, but you can chromecast it from an Apple device to your tv with very limited functionality. (5) updates are vague— developers do not specify what bug the update fixes. I do not think they fix anything.

Hi, I have many problems logging in on Globoplay. Can't login on my phone or Smart tv. It works a couple of days and then it doesn't recognize my login.
Please find a solution for it and have someone from technical support contact me. There page doesn't even allow me to do that, because I'm not a customer, but I pay for it! I don't understand.
Thank you!

Globoplay needs a lot of work...it will show the downloaded videos and then when you go on downloads it’s gone! Other times the videos play without any sound! Videos freeze, but the sound keeps going...it won’t matter if your on WiFi or on cellular. Also, when you stop watching a show and try to go back to it, sometime it’s on the right place where you left off, but most times it starts from the beginning of episode or somewhere in the middle.

It's the most terrible app they've ever invented, because it just doesn't work. Hey, Apple, tell these people to fix this stupid app or something, because this is terrible, I can't watch anything without problems in Globoplay, and worse, you ignore all the customers and the complaints we make are justified, since you are making money, it’s the only thing that really matters, you don’t mind fixing Globoplay. Great now not even The sound works on many episodes omg Globoplay is freaking terrible nothing work’s. Hey apple do something about Globoplay is getting worse and worse everyday.

Starting with the basics of what to expect from a streaming service the videos constantly stop.

To make things worse, Globoplay doesn’t track played time, so in the case I want to stop watching a movie to resume later or I am forced to stop playing because the streaming is stuck and the only way out of a frozen screen is to go back to the menu and come back to the video I am forced to start playing from the beginning without an option to resume watching.

Also there is nothing in Globoplay that shows recently watched content, so I have to go find the content every time.

Note to developer: don’t bother replying with some lame excuse in Portuguese like you have done in other reviews here. I have enough bandwidth to watch different streaming services on different devices at the same time without interruption, and most of all if you can’t even bother reaching out to customers in English here your customer support is as bad as your product.

In the beginning I thought was just an app then I realized it had every soap I’ve always wanted to watch. I started watching and if you speak Portuguese you gotta have it. Unfortunately, there’s no subtitles in another language but I guess they are working on that. Perfect in every detail.

Paying 14 dollars for this is totally unacceptable. Ridiculous. Let’s not talk about the horrible navigation and user experience. Which would be fine with me if they had decent content.
The fact that they do not offer subtitle for almost all of the content is disgusting. It simply comes off as lazy. Straight up lazy. For me to check which soap operas have subtitles I had to start playing one by one and check the availability. I only found subtitle for ONE soap opera. O N E soap opera. No English subs anywhere on the platform. Globo you really have to up the game if you want to offer content around the world... call me back when you sort this out.

Bugs on app are usually ignored on every update. App has never run smoothly. There is often error messages and constant crashing. It keeps prompting for your account log in for no reason. Why the hefty monthly price for a terrible app? The content is great but not worth the trouble.

I have used GP to watch the last six seasons of BBB live every year! I never have any issues with Globoplay and I think it’s really amazing they allow international viewers.

Well, I downloaded Globoplay to watch BBB and some shows that I miss from Brazil.
This is so far the worst streaming app I’ve ever used! Nothing works rights, it keeps freezing all the time, the audio goes off at every 5 minutes and it doesn’t even have a ‘continue watching’ feature.
When I try to stream a show on my tv it just doesn’t work!!
It’s unbelievable that you are selling a product this horrible and you expect people to buy it! Come on! This is not Brazil! Give your costumers some respect and do a decent service instead of trying to fool people! It’s aggravating!

The company, Globo, seems to have major problems in receiving payments made through Apple storeAnd could care less about trying to help resolve the problems. After three days of emails and chats I had to find a give up. If anyone has a solution to suggest please share. Since I do not have the correct documentation to subscribe directly through their website,(a CPF number)The Apple store was my only option. And Apple, of course, could care less about helping resolve the problem

This application doesn’t work properly on any Apple TV devices! Image freezes constantly, audio muted for at least 15 seconds time to time!
I personally already contacted Globo support and they are horrible!!! They technically don’t have experienced attendants to hold complains and they don’t give us any feedback! I even opened a support ticket twice and no one returned back.
Perhaps they don’t care about the customers they of course still changing on a monthly basis.
I am looking to sue!!!!!

I love Globoplay , love that is light and fast... however, it is not everyday that Globoplay pairs with the tv. There are days that it doesn’t work. And i have tried different brands. If i use the webversion of the googleplay it works perfectly. I wish they could fix this. Watching soap operas on my phone is sometimes frustrating.
Eu amo o app, é leve e rápido. Mas tem dias que o app não pareia com a tv. Tem dia q nao funciona. E eu ja tentei com diferentes tv, de diferentes marcas. Gostaria q isso fosse consertado. Assistir a novelas pelo celular e bem frustrante.

The developers are answering in Portuguese, and that would be fine, but the problem is, I don’t think people can copy and paste the words in a review here to google translate or something, to see what they mean... Plus the developer is not humble enough to admit that it Has issues on its app, and doesn’t look for a way to fix it. Instead, they go by saying “oh you should do this and this, this is Your issue, it’s not our app’s fault”.

Brazilians abroad, stay away from Globoplay .
This is the second time I tried to subscribe. I paid using iTunes (like any other app) and this app doesn’t recognize the payment, doesn’t me as a member and tries to charge me again. It’s the second time I have to request refund from Apple.
The lack of customer service is also impossible to solve this problem. You try to go to Help center and end up in a loop that doesn’t troubleshoot your issue. Just AWFUL!

Despite all that is being said, you can use the Apple TV app but you can’t watch the live ‘globo international’. It does work on the ipad version. Since I have the ipad and Apple TV apps installed and the ipad shows the live programming fine, I believe the Apple TV app needs to be updated. The current Apple TV app version is still from October 2019.

If you pretend to expand your market, you better adjust Globoplay and its content to be international. Impossible to set up language to English and no options but Portuguese to language spoken... tried to contact costumer service and their rude answer was that in Brazil language is Portuguese, not English. How many people in USA speaks portuguese?... really dissapponting!

I’m using it and is great. Now I can watch all my novellas......

You wait for hours to download the video.
Please change that!

Does not work in the USA for live content. Não funciona nos EUA para conteúdo ao vivo.

The videos are so slow to load that this application is almost unusable. I've never used an app that has slower speeds.

Videos don't load. Fix that (which seems to be a bandwidth issue) and you've got around 4 stars.

Good but it takes an eternity to load...so I quit everytime

Crashes all the time

Acesso

A gente paga pra assistir a Globo, mas nao consegue pelo aplicativo da emissora. Muito ineficiente! Eh preciso resolver o defeito!

Por favor arrumem o AirPlay!!

Bom

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