Are you having issues? Select the issue you are having below and provide feedback to Shangri-La Circle.
- Terrible app and zero services
- Poker face when check in
- Only one staff for check in and long wait time
- No indication to a visitor on how to find the elevator
- Price is not the final price and no option to calculate the final price with tax and services fee
- Room is outdated
- Screen sharing not supported
Complete guide to troubleshoot Shangri-La Circle app on iOS and Android devices. Solve all Shangri-La Circle app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shangri-La Hotels & Resorts, developers of Shangri-La Circle.
Always know how many Points you’ve earned, and with a fixed Points redemption rate of 15 Points to US$1 on Shangri-La Products & Services, you’ll always know how much they’re worth, and how close you are to redeeming wonderful experiences. It’s your one-stop for daily inspiration, elevated experiences, and endless possibilities to help you live the good life, the way you like it… afterall life isn’t meant to be square. Earn towards status upgrades whether you are staying, dining or shopping at over 100 Shangri-La, Kerry, JEN or Traders Hotels & Resorts worldwide. Start your journey of discovery with the new Shangri-La Circle App – your connection to the world of Shangri-La. Explore the diverse and delicious flavours of Shangri-La restaurants around the world and close to home. Plan your next getaway, your next bite or next purchase from Shangri-La Boutique, and all with a just a few simple swipes or taps. Let us point you in the right direction with travel destination ideas, lifestyle inspiration and exclusive offers to get you started. View weather forecast and taxi card and request local customer support 24/7 all on ShangriLaCircle . Be the first to get access to exclusive member rates and the best deals, right here on ShangriLaCircle . No complicated conversion rates to calculate. No black out dates. No confusion. You’ll always enjoy something extra as a member. Never miss a thing by adding your reservation to your Apple Wallet and calendar. Keep track of your journey with us from anywhere, at any time. You’ll be ready to go in no time. Pay for your bookings with Cash, Points or both. Check-in to your hotel from anywhere with Mobile Check-in.