Contact My QuitBuddy Support
Company Name: Australian Department of Health
About: My QuitBuddy helps you get, and stay, smoke- and vape-free.
Whether you’re
thinking about quitting, working up to your quit date or ready to quit now, My
QuitBuddy can be customised to suit whatever stage you’re at on your quit
journey and help you stay smoke- and vape-free.
My QuitBuddy Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Quit Now Website
Privacy Policy: http://www.health.gov.au/internet/main/publishing.nsf/Content/privacy_security.htm
Developer: ANPHA
3 Most reported problems 😔💔
Terrible functionality
by Southpacificbound
Awful
“An Incomplete App”
by Jugsmagoo
I guess its a good app if you never relapse, but if you do relapse, there doesn’t seem to be any way to enter in the app. It was very frustrating to see the notification “still going strong?” when the answer was no, and there was no way to provide the answer of no. I kept the app for quite a while despite relapsing several times, and i came to see the accumulated days of being “smoke free” as a vicious mockery. If there was simply an easy way to log the days where you slipped up, i think it’d be much easier to figure out what your triggers were, and ultimately it’d be easier to quit.
You Don’t get Much
by Gorotzy
There aren’t a lot of benefits to the non-paid version of this app..It’s a money grab. You’re better off finding a free support group on Facebook..they’re out there!
Have a Problem with My QuitBuddy? Report Issue
Why should I report an Issue with My QuitBuddy?
- Pulling issues faced by users like you is a good way to draw attention of My QuitBuddy to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a My QuitBuddy customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My QuitBuddy.
