Are you having issues? Select the issue you are having below and provide feedback to The North Face.
- Customers have to log in every time they re-open the app
- Only one payment accepted
- VIP points not automatically added
- 500 bonus points not rewarded
- Facial recognition not working
- Uploading photos to reviews not working
- Slow loading when using search functionality
- Not in the system to use VIPeak membership
It says to update new version but then when i try it says it’s unavailable!! So i cant even click in it to use app!! This is very frustrating!! I have the new version iphone 6!!this is beyong frustrating
Complete guide to troubleshoot The North Face app on iOS and Android devices. Solve all The North Face app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The North Face, Inc., developers of The North Face.
The North Face® app allows XPLR Pass members to get the most from their membership, making it easier to access rewards, earn points as you explore, shop for gear and more. • Quickly access your rewards, point balance, activity history and account details. • Not an XPLR Pass member? Join our free loyalty program, XPLR Pass, and get access to exclusive gear, members- only product field testing, points on every purchase and more. • Spend $1, get 1 point. It’s that easy. Plus, find more ways to earn as you explore. • Download The North Face iOS app and earn 10 points today. • Use our iOS mobile app to check in at National Parks and Monuments and The North Face stores and outlets and earn 5 points. • Refer a Friend using your personal link found in app and your member dashboard within your account and earn 25 points. • Bring your own reusable bag when you shop in stores and earn 10 points. • Every $100 spent (100 points earned) gets you a $10 reward toward gear for your next adventure. • Access your cash-back reward card issued March, June and October for qualifying members. • Get notified about early and exclusive access to limited-edition collections and collaborations. • Scan product barcodes in stores to quickly access product details, reviews, other colors, additional sizes and more. • View personalized gear and product recommendations.