Rhody Connect app not working? crashes or has problems?

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Last Updated on 2024-04-27 by University of Rhode Island

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Common Rhody Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Rhody Connect app on iOS and Android devices. Solve all Rhody Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Rhody Connect iPhone Issues and Solutions

Rhody Connect iOS app crashes, not working, errors
Rhody Connect iOS app network issues
Rhody Connect on iOS has black/white screen

Rhody Connect Android App Issues and Solutions

Rhody Connect has errors/crashing/not working
Rhody Connect server network connectivity issues
Rhody Connect has black screen

Rhody Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Rhody Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Rhody Connect app crashes or not working on Iphone (iOS):

Close and restart the Rhody Connect app on iPhone
Update Rhody Connect app to the Latest Version for iOS
Uninstall and reinstall Rhody Connect iPhone app
Update your iPhone to the latest iOS version

Fix Rhody Connect on iPhone unable to connect to server/internet connection issues::

To resolve Rhody Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Rhody Connect black/white screen (blank screen) on iPhone:

Follow the Rhody Connect iOS app troubleshooting guide Here →

Rhody Connect Android App Issues and Solutions

Fix Rhody Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Rhody Connect app issues:

Force Stop the Rhody Connect App
1. On android, goto "Settings" » click Rhody Connect app. » click "Force Stop".

Update Rhody Connect to the latest version on PlayStore

Clear Rhody Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Rhody Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Rhody Connect.

Fix Rhody Connect unable to contact server/ Rhody Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Rhody Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Rhody Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rhody Connect on android.

Solve Rhody Connect black/white screens issue on Android:

Follow the Rhody Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at University of Rhode Island, developers of Rhody Connect.

About this app

When you need to know where to go, what to do, or see what’s nearby, Rhody Connect has the answers. We are always looking for ways to improve your experience and appreciate your feedback.