Depop | Buy & Sell Clothing Reviews

by Natzzzm

I’ve been on depop for 6 years so I’ve seen a ton of things go down. A lot of rude people on DepopBuySellClothing. It’s caused me so much anxiety since depop doesn’t seem to care about situational issues. Customer service has been nothing but blunt to me and always walk around my questions. my account recently got hacked and it’s been 2 and half weeks and I STILL CANT GET IN. I’ve emailed them countless times and they keep saying they email me a password reset that I never receive... I’m beyond frustrated as someone did not use PayPal to pay and I can’t ship their order, or contact them. Customer service is awful... I’m surprised they don’t have a phone number to call so things can move along quicker... yet I see them posting on all these social media accounts. Yeah after 6 years I’ve had enough DepopBuySellClothing is just a joke now. When you search anything you get all these scams that pop up or people trying to drop ship from China. They use to have a worldwide button where you could only search worldwide and took it away, which is super inconvenient as some brands aren’t worldwide so I have to scroll for 5 minutes straight just to get to the worldwide section...which imo is going backwards?! I have no idea who runs DepopBuySellClothing but they are beyond stuck up if they don’t care to better their customer service....Please DO BETTER.

by Sstout1234

I recently got Depop and made two sales last Week. However it said I was unable to download the shipping label because my bank account or email wasn’t confirmed. I then went to my PayPal app and it said that my bank and email were confirmed. However it still would not let me download the shipping label because the same message came up saying my email or bank account was not confirmed, while they both were because my account said they were. Today is Thursday(5 days later) and when I click on the shipping label from both my email and the depop app, the same message shows up. This is very frustrating to me because I have 2 packages I need to ship out and feel bad I have had to make them wait so long just because the apps I am using are not functioning. I have contacted PayPal about it and they have said that I need to enter my social security number(which seems unsafe, and nobody else I know has had to) and they have said that it’s Depop’s issue not theirs. And when I contacted Depop they responded saying they would like screenshots, which I sent to them 4 days ago, and they have not responded. It’s just really frustrating because Depop took their cut of the money out of my account but the money I am supposed to receive is pending, also, I am making these people wait a very long time on their packages which is unfair to them.

by Deflopp

I find it hilarious that some of these 5 star reviews are actually negative reviews. As a first time seller on this stupid app, i received my first message from a SCAMMER. that should automatically tell you something right there. Save yourself the trouble and don’t use this junk. It’s basically eBay/Craigslist with lipstick. They charge you up the behind for selling your stuff, it feels like you’re getting robbed. They say it’s for “running DepopBuySellClothing ” like okay, I don’t see Poshmark doing this. In fact, just GO TO POSHMARK. or any other honest app other than Depop. It’s basically like the worst of social media, everyone needs to tag other brands for “exposure” and get in their “explore” page. Please. I just wanna sell my clothes, alright? They also deleted my listings WITHOUT ANY WARNING. Their warning was AFTER they deleted my listings. The fix could’ve just been sending me a message first, and then I can take down the one photo you have a problem with. I’m not taking the time to redo my listings bc of your deplorable service. I’m taking the time to write this review to warn others about the disgusting service you have, Depop and whoever Luis is from “customer service.” Zero stars if I could.

To the “developer”: Please save the automated response that tries to vilify me. The photo you had a problem with was a product shot from the original store. So if that’s “unsafe,” then maybe you shouldn’t be on the internet.

by Purple Panda Turtle

I had been selling and buying with depop for over 3 and a half years with no problems whatsoever. Recently, they decided to "upgrade" their guidelines to keep the community "safe." They removed several of my dresses and tops and said that they fell under the prohibited and restricted items, without telling me why. I had not even noticed that they were bombarding my email with "Your item has been removed" notifications, because I don't check my email every day, and within two days they suspended my account even though they themselves had already taken down my items. It was rediculous. So then I kindly emailed them asking why this happened and whether or not I'd be getting my account back with the rest of my items which I have poured hours into posting. They responded with "As you have failed to comply with our Terms of Service as well as have failed to respect our Community Guidelinesand List of Prohibited and Restricted Items we feel that allowing you to remain active poses too much threat to the Depop Community.

As we had mentioned in our account closure email, phishing/ spamming is not acceptable in our community, and is strictly against our rules." They also said this decision is unappealable.

This is completely absurd and I'm so disappointed I ever did business with a company that handles matters this way. I will not be having anything to do with them in the future.

by Kilky011

I have been selling on Depop for about a month now, and I have made a couple of sales and not really had any notable issues. Recently, however, something weird happened where DepopBuySellClothing seemed to remove a 30% off promotion I had applied to many of my listings. When I tried to go back to reapply the promotion, the items that I previously was able to discount were not listed under my listings that I could apply a promotion to. I reached out to Depop customer service to help me figure out what was going on, and became dismayed as I quickly came to the realization that there was no way anybody was capable of helping me resolve this issue. First of all, while trying to resolve my issue, instead of assigning one customer service rep to my case, I found myself emailing back and forth with 8 different reps who all seemed to not be in communication with each other, so I found myself having to re-explain my situation and send over screen recordings several times, only to be responded to with what seemed like automated messages that were repetitive, irrelevant to my situation, and unhelpful. I am very frustrated with the way my case was handled, as it is still no closer to being resolved after 18 back and forth emails. While I am going to keep selling on Depop, I now have no way of reapplying a discount to my items that I was able to before, which will most likely prevent me from making more sales altogether.

by Fiona Soup

I love DepopBuySellClothing for selling clothes. It’s an easy way to make your items accessible to the public as well as find quality items to purchase. I spend lots of time on DepopBuySellClothing buying and selling because it makes buying clothes sustainably and second hand more easy! That being said, I have a lot of issues with DepopBuySellClothing because of the innumerable amount of bugs it has. To name a few, it does not recognize when you have looked at your notifications and therefore the red alert on the iphone will not go away, and if an account is disabled or deleted, you can’t unlike the posts from that account and therefore they will remain in your liked posts forever. There are many other bugs that are a pain to deal with on a daily basis. A few other issues with DepopBuySellClothing are that there are many sellers on here that are rude, try to scam you, or overcharge for simple items - but that isn’t really Depop’s fault. Depop takes about 10% of your earnings each time you make a sale which definitely adds up over time so if you’re planning on selling a lot of clothes and/or having a larger business, then Depop is not the place to start your shop. But if you have a very small business and sell just your old clothes then Depop is a great place to do that! I prefer Depop to other selling apps such as Poshmark and Ebay immensely! I only hope that Depop can fix a lot of the bugs that currently exist on DepopBuySellClothing .

by Chanly's Library

DepopBuySellClothing works for the basic functions. But photos are still limited to 4 plus a video. Only a limited characters you can write on the profile. And my most major issue with DepopBuySellClothing. The block feature. It has the most basic feature just the standard, they can’t send me a private msg they can’t like and comment on the listings but yet they can still view my listings. They can’t view my shop but they can still see my listings simply by looking up a hashtag and vice versa. I don’t want to see their shop/listings whether I block the user or vice versa. What’s the point of a block feature if they are still able to see my listings?! There’s a lot of users on DepopBuySellClothing that have learned to copy someone else’s items or basically a whole users shop, right down to the items being sold and the prices. I’ve noticed that a lot of users abandon what they are selling originally ( like used clothes ) and found that it was so hard to sell because it’s overly saturated. Apparel is the number item that is being sold so when they notice particular items or a company’s item have a faster and better at selling they move to that and would use other shops to copy ideas. It isn’t right and fair that these ppl are able to see my listings. I Pls take a cue from Twitter or IG or other platforms that has a great block feature.

by Kielondsey

I started using DepopBuySellClothing a few months ago and all was good until I bought from a user that deleted their account before shipping their item. Depop does offer customer service however, they provided little to no help in getting my money back. Instead told me that their was a dispute with the user’s account and to wait for my money to possibly and/or item to come, both which never did. I was also sent a link by Depop to handle the dispute with PayPal even though I didn’t pay using PayPal. It seems that accounts like these that take advantage of people don’t get any serious action or consequences. Issues like these can be handled better and Depop can at the very least notify those who purchased items from an account that’s having issues or give those a refund for their product. It makes me wary to use DepopBuySellClothing to buy anything knowing this could easily happen again.

Edit: PayPal did not pull up any transaction history used through the Depop app. Which is why I state I did not use PayPal to pay for my item. This creates an issue when reporting a problem to PayPal due to there being no history. There’s little options for those that have made an in-app purchase due to lack of history. Instead, the only option seems to be go through the same process of filling out a description of your dispute, which was the same process being used by Depop to handle the situation.

by Hiigigiguvufydydycyc

I would absolutely LOVE having another payment service other than PayPal and Depop payments. PayPal permanently limited me from their service because apparently the clothes that I sell are “too high risk!” No proper reason as to why but I will never be able to work with their system again along with many many MANY other sellers who have had to deal with the exact same issue. Nothing can be done about this since their customer service claims that there is nothing they can do. PayPal used to generate most if not all of my sales and if there was another payment service such as Venmo or just creating an in app form of payment, I along with many other sellers would be able to thrive as a business again! Personally I have experienced a large decrease in sales following not being able to use their service and it is a major complication trying to explain to customers how to use Depop payments instead of PayPal! I have used Depop for years and have had very positive experiences with DepopBuySellClothing and really feel like a split between Depop and PayPal is necessary since the Intentions of both companies are very different! Please quit forcing sellers to have a PayPal account in order to run their business!

by Miaaaaaaa456

I used to use depop to both sell and buy but I found it quite hard to sell even trendier items at the most affordable prices. But something is up with Depops featured/explore page. It’s ALWAYS the same sellers and even items that were sold a week ago that are still being featured. That’s frustrating for both sellers looking to be noticed, and buyers looking for good items. I hate when I click on something from the featured page thinking “oh this is cute” only to find that it was sold 6 days ago — why is it still even there?? It’s also frustrating to be scrolling down that page and you see... the same of everything. 90% striped clothing. Two days later, 90% blue things. Few days later the explore page is 90% belts, or some other random accessory. Does that happen to anybody else or am I crazy? I hate it.

That being said, I have found some great stuff as a buyer. Some of my favorite items in my wardrobe are from depop and I love the sellers that go the extra mile to create a good transaction. I believe depop recently began giving buyers a tailored page “just for you” and your individual interests. Is this supposed to be based on your personal searches? Because at this moment, my “just for you” page is mainly comprised of dad sneakers... which I have never searched or clicked on once during my entire time on depop. I’ve shown 0 interest in them ... so why are they all I’m seeing?

by Turtles714

So I really loved DepopBuySellClothing but would never really get any shells but I thought I would keep selling in there anyway. Then I accidentally logged out of it and when I tried to log back in it wouldn’t let me. Sooo I thought okay maybe I need to reset my password so I reset it from my email and then tried again and it still wouldn’t let me:( so then I looked it up and it said to try and delete DepopBuySellClothing and download it again and so that’s what I did. But then it still wouldn’t let me and it says “the operation could not be completed. Please try again later” and I don’t know what to do because I have tried to get back in and can’t. And I fear that someone may want to buy something and I have know clue. Or my account will be taken down due to “inactivity” but I simply can’t get in. I really need help.

UPDATE:!!!! I am back in!!!!! I looked it up for more research and I found some info! So it said to try and turn your phone off and back on to see if it works and then if it doesn’t then turn off your WiFi and try again( that’s when mine worked— when I turned off my WiFi— ) and then if it doesn’t work when you turn off your WiFi, you can email depop about it! Hope this helps anyone with the same issue!:)

by Shetrippymane

There is a lot about DepopBuySellClothing that I like! The shipping process is very simple! Leaving buyers & sellers reviews is super easy! The percentage Depop earns is low so you get a larger portion of what you sell in comparison to similar apps. If you’re looking for unique items this is an app for you. Unique items are everywhere & not everything has to be name brand. I find beautiful items all the time that are stylish & aren’t name brand. The focus should be on esthetic & how you style an item. My absolute favorite part is the expression of creativity. Depop is a place where you can bring the creative vision you have for your shop alive! Everyone puts a lot of thought into bringing their vision alive! Each shop has its own vibe, & I think that’s so cool! My only complaint is that it is very hard to get ahold of anyone at Depop. If you ever have a pressing issue the process is really annoying & time consuming. Returns & exchanges should be easier. But above all else communication should definitely be improved! Whether it be through email, phone, or through DepopBuySellClothing there should be a point of contact. It means a lot to hear a voice on the other end of the phone, or knowing there’s a real person emailing you who is concerned & willing to help. In my opinion DepopBuySellClothing could use some work here & there but 90% of it is working & very user friendly! I can’t wait to see what DepopBuySellClothing will be like in a year or two.

❤️

by V33k11

I have been buying and selling through Depop for almost a year now. It’s very easy to use on both counts, and I’ve found some really unique pieces I love. I have very alternative taste in clothing, so I can’t generally find things in typical high street stores, but Depop always has stuff that’s perfect for me.
My main complaint is the massive influx in dropshipping. If Depop won’t ban it outright, they should create a separate section for it. It’s difficult to search for anything when DepopBuySellClothing is clogged up with hundreds of people selling the exact same cheap Chinese knockoffs, and annoying to see listings for something for $50 that you can buy from Wish or Aliexpress yourself for $5. It’s especially scummy that they never disclose that this is what they’re doing, and often explain the 4 to 6 week shipping time as the item being ‘made to order’, which implies that *they* are the one making it, not some Chinese sweatshop. That’s borderline scamming, and I think they should at least be required to make it clear when they’re dropshipping. The misusing of tags also needs to be fixed, because as is, it’s almost impossible to find a specific brand when sellers flood the tags with unrelated items. Finally, I wish they’d ditch the fuzzy searching - for example, searching the keyword ‘clown’ will also return results for ‘crown’, etc.

by Rainysky17

I see a lot of mixed reviews here that I've taken the time to read. I think people are expecting a lot from DepopBuySellClothing, which is very good; though demanding all of the kinks and tweaks to be made ASAP I don't necessarily agree with. In my opinion DepopBuySellClothing does what it is supposed to. I'm seeing a lot of complaints about the explorer page but come on. Okay yes, I get that it helps sell items but is it really that big of a deal? So the same, relatively well known sellers get a spot more frequently than the rest of us but that's just something that needs to be worked out. And, if you asked me, doesn't take away from the functionality of DepopBuySellClothing . To me, DepopBuySellClothing is lovely and I spend a lot of time paroozing through clothes just to pass time. I know DepopBuySellClothing has a couple of things that need a bit of TLC but I'm going to stick by DepopBuySellClothing and support it because I think it's a great concept. All apps have things that they need to work out, I mean come on.. that new snapchat update?... Instagram's chronological issue that they haven't changed bc they won't acknowledge that we all loath is? No. That is not DepopBuySellClothing. DepopBuySellClothing, as I have seen, listens to the critique of its users. I love DepopBuySellClothing for that. And I think it deserves more than people care to give it.

by Jasiry

So far I like DepopBuySellClothing to get a couple bucks in my pockets. I think it's a great app and has a lot of potential to grow a lot more. I used to use another buy & sell app (not mentioning the name because I don't want to be on here promoting another app) but that other app has made me A LOT of money simply because that app made it so so easy for users to find my listings. I think Depop should me make a couple improvements when it comes to the listings. 1.Create a new feature where we can actually share our listings therefore i listings are getting views and are not forgotten in our feed. By us being able to share new listings are listing are going to be visible to others because it will go in the feed. The more we share the more are listings get views. So for example we we have a homepage and everytime our friends share a listing of their own items or other friends items it goes into our feed"homepage" and walaaah! We are able to see new items and have a lot more potential sales. Also having a "favorite" option to add our favorite users would be great because that way we can always easily go back to their feed and see if they posted new things. I have a lot more feedback. Hopefully these ones are taken into consideration as I do believe that making the listings more visible would me great for DepopBuySellClothing .

by Brie.k

Hi, I’ve been using Depop for a couple months now. It’s been awesome. The energy of the people on this platform is amazing. Some people aren’t as nice but that rarely happens. On the other hand lately I’ve noticed people have been contacting me regarding how they try and purchase something from my shop and it comes up as an error. This issue is not just happening to me. I tried contacting Depop about it but they have not gotten back to me. I also contacted them them the same day reporting someone who was not being very nice and they got back to me in 24 hours about that incident but not about my PROBLEM that involves my customers. Considering this is my only income at the moment this is a very big problem that’s going on. I would also like to point out how their only payment option is PayPal. I’ve had so many problems with PayPal it’s insane. If they could have another payment option that would be so helpful. Going through you’re bank card or even Venmo. Please Depop, if you could just add Venmo or anything other than just PayPal that would be amazing.

by Synthiimall

EDIT: haven’t had any of these things happen in a while- great job !! ^__^

depop has a lot of great items, but the bugs make it unbearable and almost unusable- when i want to open DepopBuySellClothing it sometimes takes 20+ minutes of trying and retrying to get into DepopBuySellClothing . i’ll click on it and it’ll show the depop logo on a white screen, sit there for a minute or two- and then crash. i’ve tried deleting DepopBuySellClothing , updating, restarting, refreshing, it’s just a lost cause unless the depop developers can fix this. also, sometimes when i’m scrolling though items, the top bar will glitch and suddenly i cant scroll anymore, i can only exit the items which takes me back to the very top of ur page which is really annoying ! >_< i’ve talked to friends of mine with depop and they say they have this problem too. also when the searches say they have, for example, “50 new items” i’ll click on the search and go to the newest items sorting but there won’t be any new items :( sorry this is so long but i just wish depop wasn’t so buggy. please fix these minor things and i’ll change my review- thank you so much for your time

by Lefting4

I started using Depop around 4 months ago, because I was really into vintage clothing at the time and was looking to find some nice deals. I was so used to using eBay and other apps, but I was very excited to find an app dedicated to mainly clothes only. I found some awesome stuff, and was buying avidly on Depop. I just loved the way DepopBuySellClothing was set up and just everything about it. The format and everything. It was awesome. Then, one day I decided to try to sell some stuff. I wanted to give it a shot to see if I could get some extra cash. I started off my selling my old clothes. It took a couple weeks of likes on items and messages until I finally had my first sale. It was very exciting for me and I thought I was the coolest person ever that at the age of 14 I sold an item. But my business took off after that sale. It then became a habit of myself and my brother who also has a Depop shop, going to thrift stores every weekend to find cool vintage pieces to re sell on our Depop accounts. Since my first sale, I’ve made about 60+ more sales, and have great feedback from all customers. I’ve made a bunch of money, and I just can’t believe I’m doing this as a 14 year old. It’s truly a great way to become a young entrepreneur. 5 stars.

by Swagpotate

I love DepopBuySellClothing! It’s so much more aesthetically pleasing and simplistic compared to other apps, and it’s super easy to get a hang of! DepopBuySellClothing itself is great in function, but it can be really difficult to find good stuff since a lot of people find a $3 toddler shirt thrifting and then sell it for $47 as a “rare baby tee”. It’s also REALLY common for people to put the brand as Brandy Melville just for exposure when it’s actually something from H&M. DepopBuySellClothing tried to discourage from doing this, but everyone does it anyway. However, you can still find a gem at a great price every once in a while. I have a suggestion that would make DepopBuySellClothing easier to use- while there are filters on DepopBuySellClothing to easily find what you’re looking for, I think it would make it even easier if there was a “sort by” option- ex. newest to oldest, lowest to highest price. This would be especially helpful for the “saved” section. I also think it would be great if you could automatically see which items you liked are already sold, similar to how you can see the word “sold” on top of items that you’ve saved. There are a few things that aren’t perfect, but overall, DepopBuySellClothing that’s structured almost like social media makes buying and selling secondhand clothing really easy and fun!

by Berrybluekid

I’ve had Depop for a while now and I’ve enjoyed it a lot for the most part as a buyer (haven’t experienced selling yet). I thought I hated shopping for clothing before I found Depop. I guess I just hate leaving my cozy home and the general styles I see at the mall and whatnot, but while using Depop I’m able to shop from the comfort of my house and find a variety of cute options of clothing in much lesser time than I would at a physical store. It’s easy to use and I’ve found so many nice outfits that I adore, and most are vintage meaning it’s likely I never would have had the opportunity to purchase without Depop. Plus, buying second hand clothing is environment friendly :) One complaint I do have though is that DepopBuySellClothing exits me out after a certain amount a time, which can get a bit irritating because I lose where I’m browsing. I hope this gets fixed, or that an option to check our browsing history is made available. I’m also glad that DepopBuySellClothing doesn’t give annoying notifications, except when they’re necessary, like follower updates/pm messages/comments from other users etc. I’ve seen that a lot of people have other (less positive) things to say about it, but for a shopping app, I think it’s a lot better in comparison to others and that it’s done a great job for the most part.

by Gracedendy

I have been using both Poshmark and Depop and have come to conclude that Depop is unsafe for Buyers. One you have experienced an unreliable Seller, it is so difficult to get a refund. DepopBuySellClothing claims that you should try to work it out with the Seller, but if the issue is that the Seller is unresponsive, have accepted the Buyer’s money through Paypal, then what is the point of making the Buyer contact the Seller to resolve a dispute. Poshmark allows the Buyer to withhold payment for the item until it is delivered and tendered in the specified condition advertised by he Seller on DepopBuySellClothing . It is safer for a Buyer to go through Poshmark simply because in failed transactions between Seller and Buyer, Poshmark is well invested in ensuring that both parties act and perform as promised. When claiming that an item has not been delivered, Depop send you standard response e-mails telling Buyer to try to contact the Seller through DepopBuySellClothing as well as Paypal. They provide no help and have no authority in taking appropriate measures to keep their community safe and free from scam. Selling and Buying online is a risky thing to do. Once you have contracted to sell or buy, you subject your identity as well as your address and location to the opposite party. Operating without any authority makes Depop a dangerous way to make simple purchases online. Simple purchases are not simple at all when you run into an issue like the one described above.

by Sarah51780

I love selling and buying on DepopBuySellClothing. It’s so cool to see what everyone is selling and it’s awesome to make some extra cash by cleaning out your closet.
However, I agree with some of the other reviews. The explore page is full of the same people. Big shops are automatically featured several times a day on the explore page. My shop has been running for more than a year, and i have sold many items, but I’ve only been featured once. It’s hard to catch up to those guys when Depop is putting the spotlight on the same people. Also, the 10% fee that Depop takes is understandable, but also makes it a bit hard to actually make some money. I liked the week where Depop only took 5% and I wish they’d do that permanently.
DepopBuySellClothing is perfect for buying vintage items, but difficult to sell unless you’re in the 1%.

UPDATE: the new update has a “staff picks” section of the explore that picks their favorite shops... all of which are shops that have skinny people modeling small clothes. A friend of mine that is currently on that page even got an email that told her to keep up with modeling her clothes and it had a bunch of “what not to do”’s. Unfortunately, I cannot model most of my clothes because I have outgrown them, so I suppose I’ll never be featured on explore. :/

by KoolNicole

I've been using Depop for about 2-3 months now to sell my stuff (which isn't as long as some others but I think I've learned the way around DepopBuySellClothing ) and have between 1-2 thousand followers. When I first started, although not long ago, I appreciated how diverse DepopBuySellClothing was through its customers and the explore page. I'm not "butt-hurt" about not getting featured, but come on... for the past few weeks the explore page has been the SAME, already Depop-famous people. Not only that, but I've seen them feature up to 5 products by those same people at once. If you're focused on building an aesthetic feed, there's still plenty of smaller accounts that I've seen who provide clean, quality photos and unique products. It's extremely hard for smaller accounts to grow and sell now that Depop doesn't feature a variety of people. Give everyone a shot at their few seconds of fame! Also, I've seen stock images or unoriginal photos on the explore page too. It's like Depop doesn't even care to put in the effort anymore to at least do a little profile searching and see that this is not the seller's photo. Once I even saw just a selfie with sunglasses (that of which Depop probably thought they were selling) whose caption was just something about the seller and then "not for sale." All the comments were wondering why that was on the explore page, and I was too. It gives us the impression that you don't put in effort to make quality explore page.

by RaeUhh

The idea of DepopBuySellClothing is smart and could save people lots of money and help clear out closets; however, I am a little wary of the depop protection after what I recently experienced. I bought an item that never was shipped to me and made sure to wait a decent amount of time after contacting the seller (approximately a month) before contacting depop about it. When I contacted depop they said they would contact the seller and if they did not respond in a few days I should make a claim/start a dispute through PayPal. After a few days and no response, I went to make a dispute; however, I realized that PayPal never sent me a receipt so I did not have a transaction number nor proof through the PayPal app that I made this purchase. Although, looking at my bank account, it was clear that money was taken out of my account through depop. I then called PayPal customer service and was on hold for almost an hour waiting to talk to a real person. The lady on the phone was very nice and helped me get my money back; however, I do think this process could have been a lot easier if depop took it in their hands instead of making their customers figure it out. I also would suggest having a “cancel order” option (like Poshmark) to cancel an order that was never shipped and get money back an easier way.

by Litttlejackson

I've been using depop for over 2 years now and have just a few suggestions to make it better (in my opinion)
1. The option to cancel/refund a buyer immediately through DepopBuySellClothing . It's virtually impossible to refund someone without losing money as a seller, since payments are sent directly to PayPal where a fee is taken out (my next suggestion for improvement) sellers will always be out a few bucks for refunding someone due to PayPal feels. Like depops competitors Mercari and Poshmark they have easy ways to cancel orders and refund buyers.
2. There should be a way to receive payments through PayPal to avoid fees. I don't want to raise my prices to accommodate the fees because I always raise my price 10% to accommodate depop fees.
3. Very often shipping on my items switches from USPS (which I chose) to arranging my own shipping (which I do NOT want). I have had this issue several times and I am then at a loss bc shipping within DepopBuySellClothing is much cheaper and efficient. When it glitches and people buy my items with this shipping chosen I then have to pay more for shipping and visit my local post office which is difficult due to their specific hours and the fact that I'm a full time student and work a full time job.

by Wayne Ball

I’ve been using Depop for a little around a year now and believe it is one of the better sites/ apps for “cleaning out your closet”. They make everything very straight forward and anybody can begin selling in less than 24 hours! But once you begin to use Depop on a daily basis you start to recognize the room for improvement they have and even just some small changes could help some top sellers drastically. There have been a few changes done to Depop throughout my year of use and some have been very necessary including Depop payments! But even Depop payments is in its early stages of development and has a lot of work to be done. What Depop really needs is an update focused on the sellers, and making their jobs easier since they are the ones keeping it alive! There are many small tweaks and changes that can happen that will make selling a greater experience for everyone on DepopBuySellClothing ( Refreshing items, more than 4 pics, etc ). These changes will not only benefit sellers, but it will help the community and Depop as well. If the sellers are able to put out their best content in the most efficient way possible, customers are happier, and in turn Depop is happier!

by Kristy T.

I started using depop and really liked it to start. Like many other selling apps such as Mercari and Poshmark they offer shipping labels through their discounted shipping program set up with SHIPPO but UNLIKE other apps they don’t provide any help whatsoever when a shipment goes missing and you cannot file a claim on their shipping account. I lost $30 on an item that was lost because they refused to file a claim or do anything to help. On top of this I had to refund the customer (no problem when protected) $30 so one item cost me $60 in losses due to their crappy customer service and absolutely clueless seller support. I do not recommend DepopBuySellClothing to sellers who expect any seller protections because they are nonexistent!! I used this apps labels in good faith that they would provide the necessary help if an item got lost but they DID NOTHING to help beyond calling me a liar over and over. It’s a shame because DepopBuySellClothing has promise as an app but as a company they are beyond unbusinesslike and I cannot send a warning loud enough to sellers who are used to feeling safe selling to NOT TO USE DepopBuySellClothing!!

by Liltothelay

DepopBuySellClothing overall is wonderful! especially for those just trying to get rid of clothes they don’t wear anymore, but for those trying to build a brand / business, it’s a little difficult. I’ve been using DepopBuySellClothing for months now and this is MY PERSONAL case.
I eventually want to start my own brand so months ago I found DepopBuySellClothing to be a great platform to do so. They used to feature such a variety of people. Now they don’t so much, I don’t want to say they pick favorites, but it’s the same people time and time again being featured. I have been lucky to be featured a handful of time, but every time I do my feature is always at the bottom bottom and I feel like that puts me at a disadvantage. Sometimes I can’t even find myself on the explore page even though I’m featured.
The percentage they take is REALLY FAIR considering all the other apps I’ve tried using, take an outrageous percentage, so you definitely can make some cash.
There’s a lot they can improvement on, but they’re definitely on top of their game & personally I think the best app to sell in right now.